9930 Sandy Rock Place, Ballantyne, Charlotte, 28277, United States of America
#18 of 184 hotels in Charlotte
Guests' ChoiceBased on 322 hotel reviews
9.0Cleanliness
9.2
Comfort
9.4
Location
9.3
Facilities
9.3
Staff
9.2
Value for money
8.9
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 8, 2024
John
United States of AmericaSofter cook eggs and warmer potatoes
Some times warm not hot
Stayed in April 2024
Reviewed: April 2, 2024
Marisol
United States of AmericaThat the pool was no available at least to lay in the sun.
I like that the staff was very welcoming. The room was what I expected. The breakfast was great.
Stayed in April 2024
Reviewed: March 28, 2024
Victoria
United States of AmericaN/a
I didn’t eat breakfast during my stay.
Stayed in March 2024
Reviewed: March 27, 2024
Markietta
United States of AmericaNothing
I liked the hotel it was very clean, love the area and the community all around of restaurants and stores so conveniently close
Stayed in March 2024
Reviewed: March 27, 2024
Julie
United States of AmericaNoisy traffic could be heard
Very open yet very welcoming. Everything was super clean
Stayed in March 2024
Reviewed: March 26, 2024
Louis
United States of AmericaClean, spacious hotel. Modern with many amenities.
Stayed in March 2024
Reviewed: March 24, 2024
Gerow
United States of AmericaThe suite was awesome. Well laid out, plenty of charge points and plugs for our electronics. The breakfast was awesome!
Stayed in March 2024
Reviewed: March 21, 2024
Shanita
United States of AmericaI love EVERYTHING about the room.
I love the breakfast and the shower was great ❤️
Stayed in March 2024
Reviewed: March 17, 2024
West
United States of AmericaBreakfast, cleanliness, front desk
Stayed in March 2024
Reviewed: March 15, 2024
Shikera
United States of AmericaGood great!
Stayed in March 2024
Reviewed: February 24, 2024
Henrik
SwedenGreat location and nice rooms
Stayed in February 2024
Reviewed: February 12, 2024
Ken
United States of AmericaIn general we enjoyed our stay at the Hyatt, but if I had to drop our visit from exceptional to very good, it would be for: 1) as is the case for a lot of hotel rooms we have visited, although the bathroom itself was generous in size, the sink vanity top was extremely small - way too small for two adults with toiletries. There was maybe 6 inches of space on the left side of the sink and another 6 inches on the right side with the towel ring in the way; and 2) our room was on the outer/street side of the hotel and it was extremely noisy. From police/ambulance sirens to people showing off how loud their cars can be, it really detracted from our stay. It's possible that it could be quieter in rooms in the inner/courtside of the hotel.
The hotel is new, modern and extremely clean. The check-in staff were very pleasant and allowed us to check-in early. They accommodated our request for feather pillows. The room itself was very clean and well kept up. The bathroom was quite large with a very nice sizable walk-in shower.
Stayed in February 2024
Reviewed: February 11, 2024
Ebony
United States of AmericaHair in the bathroom outside and inside the shower
Stayed in February 2024
Reviewed: February 4, 2024
Marielle
United States of AmericaBreakfast options, my room was spacious
Stayed in January 2024
Reviewed: January 20, 2024
Berry
United States of AmericaThe one thing I was disappointed about was that the refrigerator was not clean and it smelled, so I was not comfortable with putting leftover food in there or drinks. When the staff cleans the room, please consider the refrigerator and ice bucket, please. That was also not fully cleaned.
I always love coming to this hotel to stay. It’s a great location, love the lobby, spacious rooms, and I have a good view. The staff at the front desk are always polite and nice to me every time I come!
Stayed in January 2024
Reviewed: January 16, 2024
Douglas
United States of AmericaEverything , how clean it was food was good.
Very clean breakfast was good.
Stayed in January 2024
Reviewed: January 4, 2024
Sandra
United States of AmericaNa
Central located by freeway
Stayed in December 2023
Reviewed: December 14, 2023
Gary
United States of AmericaIt would have been nice to be notified that housekeeping wouldn't clean the room unless we requested it.
Stayed in December 2023
Reviewed: November 21, 2023
Daniele
ItalyExcellent hotel, very nice and well-equipped gym. Spacious and clean rooms.
Stayed in November 2023
Reviewed: October 24, 2023
Angelia
United States of AmericaThe kitchen staff did not do eye contact or smile and sometimes the egg taste like it has water in it .
I did not like the breakfast it was almost the same thing every morning, the fruits was frozen and very disgusting.
Stayed in October 2023
Reviewed: October 18, 2023
Elizabeth
United States of AmericaThere could have been more areas to sit
Breakfast was good, needed more sitting areas
Stayed in October 2023
Reviewed: September 15, 2023
Caroline
United States of AmericaJust a small thing, they could stand to put a little more coffee in their coffee. But everything else was wonderful.
Everything was amazing! Beautiful spaces, very friendly staff, fun pool, and wonderful fire pit area. Breakfast was really good, the fresh cut fruit was delicious!
Stayed in September 2023
Reviewed: September 5, 2023
Chunkyblktravlr
United States of AmericaI don't think there's anything I didn't like. Perhaps the lack of variety in food available at the hotel is the only thing I didn't like.
The location is top tier! The hotel is around many restaurants, bars, and leisure activities within walking distance! Also, the area is gorgeous!
Stayed in September 2023
Reviewed: August 30, 2023
Rajesh
United States of AmericaElevator issue, night time parking issue.
Stayed in August 2023
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