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  5. Reviews of Hyatt House Indianapolis Downtown

Reviews of Hyatt House Indianapolis Downtown This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

130 South Pennsylvania Street, Indianapolis, 46204, United States of America

#30 of 146 hotels in Indianapolis

Guests' Choice

Review Score

Based on 557 hotel reviews

8.5

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    9.0

  • Location

    9.2

  • Facilities

    8.8

  • Staff

    8.9

  • Value for money

    8.1

  • Free Wifi

    8.6

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: June 6, 2024

    7.0
    It was good
    • Leisure trip
    • Travelers with friends
    • Den Queen Room with Two Queen Beds and Tub - Disability Access
    • Stayed 1 night
    • Submitted from a mobile device

    Amenities

    Location

    Stayed in June 2024

  • Reviewed: June 3, 2024

    10
    Smooth
    • Leisure trip
    • Couple
    • Den Room with Two Queen Beds
    • Stayed 2 nights

    that we were there for only 2 nights. boo

    Drove 6 hours to see CC/Fever game. location was perfect. literally right across the street. Staff, facilities were awesome We have shared this recommendation with our family and friends. We will definitely be back. The bar and restaurant there, also outstanding, thank you parking garage is $43/day, but worth it.

    Stayed in May 2024

  • Reviewed: June 3, 2024

    10
    It was great
    • Leisure trip
    • Family with young children
    • King Studio Suite with Kitchen and Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    Close to arena

    Stayed in June 2024

  • Reviewed: May 31, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • King Studio Suite with Kitchen and Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    We would've liked the breakfast to stay open a little longer. We stayed up late after an exciting Fever game, which meant we slept in later. We came down a little past 9am thinking breakfast was served until 10, but that is apparently only on the weekends. Also, we feel you shouldn't have to pay for parking if you're staying in the hotel. That seems a bit excessive, especially since it's not exactly cheap to stay here.

    LOVED that we were right across the street from the FEVER GAME!!!

    Stayed in May 2024

  • Reviewed: May 31, 2024

    8.0
    Great location and bones but some attention to details needed
    • Leisure trip
    • Solo traveler
    • Den King Room with Tub - Disability Access
    • Stayed 2 nights
    • Submitted from a mobile device

    See above. Repairs needed in room initially, pool not heated. Access card stopped working twice in three- night stay.

    The television, phone to call the front desk, and microwave were all not working on arrival. The repair person did not comevup until 10:20 pm, but I got up and letvhime fix everything as nobtelling when another repair person might show. Pool appears not to be heated but is there. Otherwise, location is great and room was nice, good view. Breakfast was fairly standard. Neither hotel mini - shop nor stores nearby carry milk.

    Stayed in May 2024

  • Reviewed: May 31, 2024

    9.0
    Clean hotel
    • Leisure trip
    • Family with young children
    • Den Queen Room with Two Queen Beds and Tub - Disability Access
    • Stayed 1 night
    • Submitted from a mobile device

    Bathroom lights didn't work, room was nice and clean...just had to poo with night vision goggles 🤣

    Clean hotel

    Stayed in May 2024

  • Reviewed: May 11, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Studio Suite with Kitchen and Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    Everything was great

    Location was great, we went to a concert at Gainbridge fieldhouse and our view overlooked the fieldhouse.

    Stayed in April 2024

  • Reviewed: May 10, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • King Studio Suite with Kitchen and Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    We were on the 7th floor and could hear obnoxious cars drag racing on the street below until after 1 am. There was someone sleeping on the couch in the lobby the morning we left. They appeared to have been there overnight.

    Hotel was clean and staff was friendly. Nice breakfast buffet.

    Stayed in May 2024

  • Reviewed: May 6, 2024

    7.0
    Good place close to activities, but expensive.
    • Leisure trip
    • Couple
    • One-Bedroom King Suite with Sofa Bed and Kitchen
    • Stayed 1 night
    • Submitted from a mobile device

    Wasn’t advised when I reserved that parking was an additional fee. $43 is a bit ridiculous after paying a high room fee. Candy bar wrappers on floor in bedroom behind night stand. Confused regarding the Master Switch on the lights. Thought we didn’t have lights in the bathroom.

    Easy check in process. Friendly and helpful staff.

    Stayed in May 2024

  • Reviewed: May 4, 2024

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Den Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    Good location near to the convention centre

    Stayed in May 2024

  • Reviewed: April 28, 2024

    10
    A wonderful and convenient place to stay for Indiana Pacers and Indiana Fever fans.
    • Leisure trip
    • Solo traveler
    • King Studio Suite with Kitchen and Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    The sliding door to the bathroom and the sliding shower door were a bit on the heavy side to slide comfortably. But that would not deter me from staying there again.

    I got a lot for what I paid. I was going to stay at a hotel I usually stay at, but this one was cheaper and just right across the street from Gainbridge Fieldhouse, so I thought I would try it out. I liked having a separate bedroom, and it was cool it had its own TV. Had a great view of Indianapolis. If I had stayed longer, I would have utilized the nice kitchen. The gym had a wide variety of equipment. There also was a pool that I would take advantage of if I stay there again. The breakfast bar had a lot more variety than I have experienced in other hotels.

    Stayed in April 2024

  • Reviewed: April 21, 2024

    10
    Pacers game must stay!
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite with Sofa Bed and Kitchen
    • Stayed 1 night
    • Submitted from a mobile device

    The elevators were tricky at first

    Close to everything, rooms were nice

    Stayed in January 2024

  • Reviewed: April 20, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Den Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing.

    Near to the downtown centre. Friendly staff. Comfortable beds. Good breakfast variety. The parking is a bit expensive, but anywhere in Indianapolis near to the centre. At top there is a pool and they providing towels for it, which was nice.

    Stayed in April 2024

  • Reviewed: April 19, 2024

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Den Room with Two Queen Beds
    • Stayed 5 nights
    • Submitted from a mobile device

    The kitchen sink was slow to drain and the sliding door to the bathroom was very difficult to slide close.

    Everything but see comments below

    Stayed in April 2024

  • Reviewed: April 16, 2024

    8.0
    We enjoyed our stay and would stay there again for sure.
    • Leisure trip
    • Group
    • One-Bedroom King Suite with Sofa Bed and Kitchen
    • Stayed 1 night
    • Submitted from a mobile device

    My coffee pot wasn’t clean and there was no cream. Could have used extra towels.

    Loved the restaurants/bar located inside! I loved that it was located directly across the street from the venue I was attending. The breakfast was very good. The outdoor bar at night was very nice.

    Stayed in April 2024

  • Reviewed: April 9, 2024

    10
    My boyfriend and I booked this stay to see the Morgan Wallen concert. The hotel and staff well exceeded our expectations
    • Leisure trip
    • Couple
    • One-Bedroom King Suite with Sofa Bed and Kitchen - City View
    • Stayed 2 nights
    • Submitted from a mobile device

    Great location, friendly staff, the fitness center was well equipped and clean, great value!

    Stayed in April 2024

  • Reviewed: April 9, 2024

    8.0
    Great location in the middle of the action. Not sure I would stay there again based on the price and lack of cleanliness
    • Leisure trip
    • Family with young children
    • King Studio Suite with Kitchen and Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Our rooms were not ready even though we arrived after check out. The rooms weee not even that clean nice we did get in. The coffee cups were dirty and the mirrors looked like they were cleaned with grease

    The location was perfect for a concert at Lucas Oil stadium. It was a beautiful hotel and had lots of amenities.

    Stayed in April 2024

  • Reviewed: April 6, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • King Studio Suite with Kitchen and Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    E everything

    Stayed in April 2024

  • Reviewed: April 4, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Studio Suite with Kitchen and Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Very clean and nice

    Everything located in a very nice area with lots of things to do

    Stayed in March 2024

  • Reviewed: April 3, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Den Queen Room with Two Queen Beds and Tub - Disability Access
    • Stayed 1 night
    • Submitted from a mobile device

    Number of guests known, not enough towels

    Great location/pricing for the specific location

    Stayed in April 2024

  • Reviewed: April 1, 2024

    10
    Nice, would stay again
    • Leisure trip
    • Couple
    • One-Bedroom King Suite with Sofa Bed and Kitchen - City View
    • Stayed 1 night
    • Submitted from a mobile device

    The city view I paid for was a view of the roof with ac units on it

    Walking distance of almost everything you can imagine

    Stayed in March 2024

  • Reviewed: March 28, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • King Studio Suite with Kitchen and Sofa Bed
    • Stayed 2 nights

    Rooms were clean and comfortable. Breakfast was great. Location perfect to attend the March Madness games at Gainbridge Fieldhouse.

    Stayed in March 2024

  • Reviewed: March 24, 2024

    10
    Cozy quiet comfy hotel down town 👍
    • Leisure trip
    • Couple
    • King Studio Suite with Kitchen and Sofa Bed
    • Stayed 3 nights
    • Submitted from a mobile device

    Only complaint is shortage of luggage carts when checking in. I know it was busy but more available would have helped

    Stay was great! Felt like being in a mini home! For being in such a busy part of town the hotel was so quiet. We slept so well! Best curtains in any hotel we've been in! More hotels need black out curtains. No real complaints with this one. Very satisfied with our stay 👍 would book again

    Stayed in March 2024

  • Reviewed: March 24, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • One-Bedroom King Suite with Sofa Bed and Kitchen
    • Stayed 1 night
    • Submitted from a mobile device

    The key card for the elevators was annoying though I respect the safety it ensured.

    Everything!!

    Stayed in March 2024

Showing 1 - 25

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