The windows of the room were not very sound proof so the street noise was loud. The breakfast room was to small für the amount of people so it was not easy to find a table.

The location, the staff, the breakfast and the room were very good.

Stayed in March 2024

The breakfast was ok but not great. Expected more for the money. Rubbery eggs, terrible bread, sweetened cereal & yoghurt. Coffee served only in paper cups so got cold quickly. Maybe also ask for a higher floor when booking, as we were on the 4th floor above the garbage bin collection area of the hotel, and were woken up early with the noise.

The family room was spacious and clean. Beds comfortable. Friendly staff. The location was excellent. We arrived by car and were able to easily park it across from the hotel for USD 27 per night using an arrangement with the hotel. Travelling to Manhattan was also very easy, the PATH train stop is right across from the hotel and takes around 10 mins / 1 stop to the WTC in Manhattan. Gorgeous views of the Manhattan skyline from the rooftop bar / breakfast room. Rooftop Bar has lovely outdoor seating area - nice atmosphere.

Stayed in April 2024

uncomfortable first night due to constant noise from the ventilation on a lower floor

beautiful location with a view of the NYC skyline very responsive staff for rectifying our situation in an uncomfortable first night

Stayed in April 2024

Each morning the breakfast was cold, and they ran out of silverware. Ate at the rooftop restaurant, it was very expensive and the food was not good. The drinks however, were quite good. Figuring out how to get into the parking lot was very difficult and we circled the block at least three times.

Like that breakfast was included

Stayed in April 2024

Poor and crowded breakfast buffet. Rate too high !

Very convenient location. Standard cleanliness and comfort.

Stayed in March 2024

Breakfast was fairly standard fair-we had hoped for better-and we felt the breakfast area needed more seating-it would have been nice not to have to share tables with other guests. We started to eat out for breakfast by the end of our stay.

Spectacular views from the rooftop bar, comfortable beds in a quiet and spacious room. Location was great with a Path train practically on the doorstep to get over to Manhattan easily. 10 min walk to the livelier Grove St area of New Jersey City. Easy transfer from Newark Airport too.

Stayed in March 2024

Location

Stayed in March 2024

Slow elevators!

Convenience, breakfast included, friendly staff, accommodations overall.

Stayed in March 2024

nothing much to mention.

Location was top-notch being just next to Path Station. Check-in was smooth and completed in 5 mins. Room was ready for us when we arrived. Breakfast was wholesome and enough variety to keep us engaged for 3 days we were here.

Stayed in March 2024

The sofa bed was terrible and we had to get a second room for our son but staff did give us a very good rate for it.

Staff were very welcoming. Breakfast was good. Rooftop bar was fabulous.

Stayed in March 2024

Room looked right into office building across the street. Room was located between noisy electric Al closet and ice machine. Would suggest only isi g this room of hotel is completely booked

Location very convenient to path train

Stayed in March 2024

Stains all over the carpet. Room lights were terrible. Dark all the time. Staff at desk were very unhelpful.

Nice place . Good location

Stayed in March 2024

Excellent location. Excellent room and free upgrade provided. Beautiful views. Sound breakfast.

Stayed in February 2024

WiFi. very unstable connection in lobby. Toilet leaking

breakfast is good. environment of hotel is unique and nice. room is good but facility is not well maintained.

Stayed in February 2024

The location is perfect, the subway station is 1 min away. As well as the view from the breakfast area is spectacular. The staff were very friendly and the room was clean and very spacious. We had enough space to open both of our suitcases. The only thing that confused us was that reception was not on the First floor but on the top floor (TR).

Stayed in February 2024

Breakfast included but very long line to access the buffet and food quality was average.

Great location with fab view across the Hudson river to Manhattan and directly beside the Path underground station, 3 minutes to World Trade Centre.

Stayed in December 2023

Lack of privacy as restroom having a frosted glass door facing directly towards the beds and lounge area. Crowded breakfast area, needs more control at breakfast buffet and more seating options.

Breakfast, spacious room with nice view. Very good location

Stayed in December 2023

Na

Good staff, convenient location in JC, comfortable stay

Stayed in November 2023

Not enough pillows and none in the wardrobe and one night an alarm was going off for 30-40 minutes close to midnight, didn't know whether we would have to leave the hotel - in the morning there was no mention of it. The restaurant needs a member of staff there to seat people as they arrive. Each morning (especially weekend) we would come down as a family of 6 and find there were no tables large enough. There are a few tables large enough to seat us but there would be one or two people sat there taking their time with one drink. You wouldn't find that in the UK as someone would make sure the restaurant was being utilised properly and everyone was happy. Also, found there not to be a huge choice for breakfast, I'm sure if pancakes or muffins are on the menu it wouldn't take much to just keep them coming and make sure there's plenty, providing lots of condiments/spreads.

Great room, really good size with plenty storage to put clothes away. The lobby smelled amazing! The gentleman who greeted us as we arrived gave us lots of info and was really nice and helpful. Coming from the UK it is confusing for us when we are supposed to tip. If you had a tip jar there we would definitely put some in there but it feels so awkward to hand a guy some money.

Stayed in December 2023

If u have late breakfast you may have hard times finding a table.

Really good position. In less than 10 mins u are from your room to lower manhattans. Nice breakfast (US style, no international). Great view from the rooftop. Really nice concierge service.

Stayed in December 2023

Soaps and hand cream not on my room

Breakfast is always top notch

Stayed in December 2023

I have an international credit card, which works everywhere, But in this hotel my card did work. Thank god I have also applepay, by which I paid the hotel. Otherwise I did not know what should I do? Some staffs on frontdesk were not so friendly.

This time is the 2. time, that we visited NY. We flew from Austria to airport Newark. Therefore I booked this Hotel in Jersey City, which located at exchange place 1. The Path Train is next to the Hotel, by which we could reach WTC (only one station) very fast. There are two Hyatt's at exchange place 1. Last time I booked another Hyatt hotel, which is s litte bit more expensive than this one. This Hotel is Hyatt house, a little bit budgeter one. Because during new year time, all Hotels are very expensive. I decided to book this budgeter one to save some money.-:) From platform of exchange place the skyline of NY is so beautiful!

Stayed in January 2024

it was just a good hotel

Stayed in December 2023

It’s very noisy and not well insulated. Our biggest struggle was the breakfast. There are not enough seats to eat and from 8am you can expect to queue up for at least 30min. The food is quite simple and they frequently run out of cutlery. House keeping is only every 3rd day and you need to order it. We needed 3 attempts for the house keeping to actually show up. Also we booked a studio with a sleeping sofa which was not prepared when we arrived. The sleeping sofa is also not good enough to sleep on for 8 nights. All together the hotel is quite badly organized and managed and considering we paid almost 600€ a night that much mismanagement is not acceptable.

The location is great with amazing views.

Stayed in January 2024