810 South Douglas Street, El Segundo, CA 90245, United States of America
#5 of 14 hotels in El Segundo
Guests' ChoiceBased on 377 hotel reviews
7.9Cleanliness
8.1
Comfort
8.1
Location
8.5
Facilities
8.1
Staff
8.4
Value for money
7.8
Free Wifi
9.0
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 7, 2024
Никнёберг
United States of AmericaWe have been to other Hyatt hotels and they had USB chargers built into the lamps. We didn't have them in our room. Also, instead of a microwave there was a convection oven, which did not allow food to be quickly heated
Breakfast, as always, was very filling and tasty. The staff is responsive, so they could and did work very quickly. The room is large and comfortable.
Stayed in April 2024
Reviewed: March 21, 2024
Justine
United States of AmericaAs described! Room was spacious. Breakfast was great. Parking available
Stayed in March 2024
Reviewed: January 4, 2024
Teresa
IrelandNothing.
Easy to get to from LAX. There was a warm welcome when we arrived and the folks at reception and all the staff were exceptional our entire stay. Breakfast was included and very tasty / lots of choice.
Stayed in December 2023
Reviewed: December 27, 2023
Theresa
CanadaNo housekeeping, carpets need to be cleaned.
Breakfast and Location
Stayed in December 2023
Reviewed: November 14, 2023
Daniel
United States of AmericaParking cost were higher than expected.
Stayed in November 2023
Reviewed: November 2, 2023
Pete
United KingdomNo food or drink available other than breakfast
Room and pool area
Stayed in October 2023
Reviewed: November 1, 2023
Ahmet
TurkeyGarden maintenance and lawns should have been better.
everythink was very good
Stayed in October 2023
Reviewed: October 24, 2023
Tina
United States of AmericaCarpets were dirty, hotel is worn & needs to be refurbished, musty smell in room, for the price per night, I expected more
Location, breakfast included
Stayed in October 2023
Reviewed: October 17, 2023
Ewka08
Polandthe coach bed for the children is absolutely unaccaptable, it's a toutist bed with springs that you can feel all and very well, may be max. for small up to 4 years children, very light. for adolescents it doesn't work.
staff very nice, room ok, breakfast nice but all days almost the same
Stayed in August 2023
Reviewed: October 6, 2023
Bhaskar
IndiaCharges for parking..
No comment
Stayed in October 2023
Reviewed: September 27, 2023
Maria
MaltaThe hotel is close to the airport and there are a number of restaurants nearby. It is also close to Manhattan beach. Staff were friendly and helpful. Nice pool area including BBQ facilities.
Stayed in September 2023
Reviewed: August 9, 2023
Stephanie
CanadaWe loved the location and the rooms. We had so much space and all slept comfortably. The breakfast was what we expected and we also enjoyed the pool.
Stayed in August 2023
Reviewed: July 28, 2023
Cory
United States of AmericaBreakfast could have been better.
Breakfast was ok. Good size room. Great parking. Nice pool.
Stayed in July 2023
Reviewed: July 16, 2023
Helena
United States of AmericaThe room looked clean but there was this weird smell - like dampness/mildew. Water was leaking on the floor in the bathroom. The pullout sofa was not comfortable at all, you could feel the springs sticking and it wasn't even adults sleeping on it but small kids. Additional cost for parking.
The breakfast was really good - many options to choose from from savory, sweet, fresh fruits. You can have your breakfast outside, which was cool. The pool is nice as well. The king bed was very comfy, but the pullout sofa was a disaster. Room was spacious, shower was nice.
Stayed in July 2023
Reviewed: July 12, 2023
Marcin
PolandBreakfast served was very simple - fruit and vegetables missing, no real gluten free alternative available.
Room was very spacious and comfortable
Stayed in July 2023
Reviewed: May 24, 2023
Lenka
Australiabreakfast could have mire variety
loved it .. pool was cold due to weather.
Stayed in May 2023
Reviewed: May 24, 2023
Dardon
United States of Americakinda suck that you have to request room service but other than that, no complaints!
Hotel was super great, well kept, and clean. close by plenty of restaurants and stores nearby. the kitchen was great and super friendly staff! We were able to check in early and check out late so they were very accommodating.
Stayed in May 2023
Reviewed: May 12, 2023
Lisa-marie
Germanythe staff was super nice and helpful breakfast was good sadly poor vegan options
Stayed in May 2023
Reviewed: April 29, 2023
Vinxster
AustraliaA few more kitchen pans etc would've have been good to cook with. For the room price one would think that the parking should be free instead of the $20 USD per day, as there was ample space.
The room was quiet and comfortable, we changed our room location, so it wasn't near the train station. The breakfast was sufficient and enough to get you going for the day. The laundry was a bonus. Close to supermarkets, shops and freeways to get you on your way.
Stayed in April 2023
Reviewed: April 8, 2023
Nancy
United States of AmericaLiked everything about this hotel.
Location of the hotel is excellent. The room was nice and clean, comfortable beds. Felt like a safe neighborhood.
Stayed in April 2023
Reviewed: February 1, 2023
Lara
Brazilnot so clean. the windows should open for fresh air
nice apartment
Stayed in December 2022
Reviewed: January 3, 2023
Andrew
New Zealandnothing really
our room was nice & spacious
Stayed in December 2022
Reviewed: November 25, 2022
Dale
Canadaproximity to LAX, quite neighborhood
Stayed in November 2022
Reviewed: November 15, 2022
Bubbly0842
SwitzerlandNil.
Only two storey buildings. The location near the airport and short distances to shopping areas and beach. Friendliness and efficiency of front desk staff. The breakfast room is spacious and buffet generous. The suite is large seating area and kitchenette; the king size bed is very comfortable. Would have loved to stay longer.
Stayed in November 2022
Cromford, UK
Knysna, South Africa
Asheville, USA
Anglet, France
Campos do Jordão, Brazil
Turnov, Czech Republic
Jagodina, Serbia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content