1345 5th Avenue South, Naples, FL 34102, United States of America
#27 of 49 hotels in Naples
Guests' ChoiceBased on 562 hotel reviews
8.1Cleanliness
8.5
Comfort
8.5
Location
8.9
Facilities
8.4
Staff
8.5
Value for money
7.6
Free WiFi
8.2
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 7, 2024
Wendy
United Kingdomdirectly under the flight path of the airport, so when you sat by the pool aircraft going over
Very good hotel, perfect for visiting Naples and a great location for walking into Tin City and the surrounding area. The hotel offer car parking facilities which was €25 a day. The pool area was really nice over looking the water where we saw Dolphins. The breakfast was a nice surprise as there was plenty to choose from.
Stayed in April 2024
Reviewed: April 29, 2024
Jaqueline
United States of AmericaPool area and location
Great location but the hotel price is a bit expensive for what it is. I think you pay more because the location..
Stayed in April 2024
Reviewed: April 20, 2024
Olimpia
Canadamore utensils in the kitchen some variation in the breakfast menu
best location in Naples great, well kept grounds
Stayed in April 2024
Reviewed: April 16, 2024
Inna
United States of AmericaBreakfast! Very disappointed! Coffee is bad! We had to go somewhere else for breakfast.
Location, room and bed was very comfortable
Stayed in April 2024
Reviewed: April 7, 2024
Nairy
CanadaWe had to wait until 1640 to get our room and parking on site a little expensive
Very easy access to pool, relaxed atmosphere, clean, excellent location
Stayed in April 2024
Reviewed: March 24, 2024
Liam
IrelandNice comfortable building. Great location
Stayed in March 2024
Reviewed: March 21, 2024
John
United States of AmericaVery expensive. Pillow and mattress quality was poor.
Location. Nice pool also.
Stayed in March 2024
Reviewed: March 16, 2024
Jane
Spaingreat room, easy parking
Stayed in March 2024
Reviewed: March 14, 2024
Farouq
United States of AmericaThe price for the room
The location
Stayed in March 2024
Reviewed: February 26, 2024
Leleu
FranceVisiting from Europe it is quite shocking how much plastic is wasted in hotel. All the plastic wear at breakfast, coffee cups could totally be avoided. 2 plastic bottles per guest every day could be replaced by filtered water etc. Beautiful state of Florida simply needs to pay more attention to sustainability
We liked the comfortable room and the pool area, also the location was great. It is a beautiful hotel
Stayed in February 2024
Reviewed: February 23, 2024
Sandrine
FranceWarm swimming pool, good breakfast, Naples pier at 40 min by Walk
Stayed in February 2024
Reviewed: February 23, 2024
Lori
United States of AmericaJet airplanes that fly above place frequently but fun to watch.
Has everything and clean! Great complimentary breakfast.
Stayed in February 2024
Reviewed: February 14, 2024
Yves
SwitzerlandBreakfast buffet was okay but not the standart i‘m used to for a Hyatt hotel.
Good location and clean rooms.
Stayed in February 2024
Reviewed: February 14, 2024
Henry
ChileBed
Stayed in February 2024
Reviewed: February 6, 2024
Margaret
United KingdomThere's nothing I would outwardly criticise really. Only there for two nights and I would be extremely petty in picking up on anything.
Rooms and facilities were good and general layout of hotel was really nice. Staff in general were pleasant and helpful. Quick shout out to Victoria the lady behind the bar. She was so pleasant and cheerful and quite a character.
Stayed in January 2024
Reviewed: January 28, 2024
Jean
United States of Americadinner options were dismal
Nice room w river view.
Stayed in January 2024
Reviewed: January 12, 2024
Kate
United KingdomGreat location and nice views, lovely suites
Stayed in January 2024
Reviewed: January 11, 2024
Petri
FinlandPlastic forks, knives and spoons at breakfast.
Spacious room, clean
Stayed in December 2023
Reviewed: January 4, 2024
Deirdre
IrelandNothing.
Reception staff very good especially the lady in check in. Breakfast was really good.
Stayed in January 2024
Reviewed: December 31, 2023
Ana
GuatemalaLittle out dated rooms
Location
Stayed in November 2023
Reviewed: December 17, 2023
Elizabeth
United KingdomClean, quiet, comfy bed, good location
Stayed in December 2023
Reviewed: December 8, 2023
John
United States of AmericaLocation was excellent. Facilities were comfortable, food was very good at Latitude. Close to Zoo and Botanical gardens.
Stayed in December 2023
Reviewed: December 3, 2023
Susan
United States of AmericaThe ants in the kitchen were disappointing. Not enough toilet paper and towels. Had to go to the desk to retrieve them. Not a fan of paying for parking at the hotel for 3 days. That was never listed in the initial confirmation.
Stayed in December 2023
Reviewed: December 2, 2023
Margaret
United KingdomNoise. On the flight path, aircraft passing directly overhead. Pay for parking.
Pool Area was very nice.
Stayed in December 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content