Reviews of Hyatt House Nashville at Vanderbilt This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
2100 Hayes Street, Nashville, 37203, United States of America
#67 of 198 hotels in Nashville
Guests' ChoiceReview Score
Based on 1629 hotel reviews
8.5Score breakdown
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Cleanliness
9.0
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Comfort
9.0
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Location
8.7
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Facilities
8.8
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Staff
8.9
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Value for money
8.2
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Free WiFi
9.1
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Reviewed: May 7, 2024
Paul
Canada1 review9.0“The stay met all our needs, we would recommend others to stay here as well.”- • Leisure trip
- • Couple
- • Den Room with King Bed
- • Stayed 3 nights
- • Submitted from a mobile device
Perhaps you could have some gluten free options. On of our travel guests is gluten free and there were not any gluten free options for them.
It was sufficient, enough variety to please most palettes. Staff was very diligent about replenishing food.
Stayed in May 2024
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Reviewed: May 7, 2024
Marsha
United States of America11 Reviews7.0“Good location, great breakfast but uncomfortable beds and needed some maintenance.”- • Leisure trip
- • Family with young children
- • Studio Suite with Two Queen Beds with Sofa Bed, Kitchen and Tub - Disability Access
- • Stayed 1 night
- • Submitted from a mobile device
Not all blinds worked in room. Very light at night. Beds low and not comfy. Called before booking to see if they had shuttle. Was told yes within three miles. Great! That cuts UBER prices so I booked. DID NOT! Shuttle only to hospitals. Central reservations messed up there.
Close to Broadway. Large room. Exceptional breakfast.
Stayed in April 2024
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Reviewed: May 6, 2024
Megha
United States of America1 review8.0Very Good- • Leisure trip
- • Travelers with friends
- • King Studio Suite with Kitchen and Sofa Bed
- • Stayed 1 night
- • Submitted from a mobile device
Room was not as tidy/clean as expected
Location
Stayed in May 2024
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Reviewed: May 6, 2024
Christina
United States of America1 review8.0“The place is very nice and the breakfast provided is wonderful. The amenities listed online may not be what they are how”- • Leisure trip
- • Family with young children
- • One-Bedroom King Suite with Sofa Bed and Kitchen
- • Stayed 5 nights
- • Submitted from a mobile device
The pool said “closed for the season” however the website says open year round. We were very disappointed the pool was closed considering it was 90 degrees out. Additionally the pictures of the kitchen condo rooms shows a full size fridge but our room only had a mini fridge. The website lists that the rooms have toasters but they do not. Just feel as though there was some false advertising
Very clean and room was nice.
Stayed in May 2024
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Reviewed: May 6, 2024
Irene
United States of America1 review8.0“Simple, easy, basic but good experience.”- • Leisure trip
- • Group
- • Den Room with King Bed
- • Stayed 3 nights
- • Submitted from a mobile device
We could hear neighboring rooms when they opened/closed their window shades. Never any talking or tvs but the shades were really loud, sounded like the ones in our room were being opened. It was strange. Late at night we could also very clearly hear doors opening and closing in the hallway. Just not very sound proof rooms. The tv also lost signal for a long time and there was no vent in the bathroom. Lastly, Uber rides added up as they are not walking distance to Broadway (30min walk).
Check in was easy. It wasn’t busy so accessing elevators, breakfast and the lobby restrooms were fast and easy. They have a 24hr snack/drink area which helped on out first night there. They also held our bags after check-out since our flight was later in the evening.
Stayed in May 2024
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Reviewed: May 5, 2024
Gerard
Canada1 review7.0Good- • Leisure trip
- • Couple
- • Den Room with King Bed
- • Stayed 6 nights
- • Submitted from a mobile device
Our room safe didn’t work A couple of days in to our stay we noticed that our room door was able to be opened from the outside without a key. Maintenance came quickly and fixed it, but we had the same issue later that day. Maintenance was gone for the day by the time we noticed it the second time. The staff responded quickly by moving us to an upgraded suite at no charge.
Complimentary breakfast. Close Uber ride to Broadway 30 min walk to Broadway Next to hospital Restaurants within walking distance Friendly staff
Stayed in May 2024
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Reviewed: May 1, 2024
Ashley
United States of America1 review10“Wonderful hotel to recharge and relax”- • Leisure trip
- • Group
- • King Studio Suite with Kitchen and Sofa Bed
- • Stayed 1 night
- • Submitted from a mobile device
No complaints
The location was great! Loved the breakfast options there was something for everyone!
Stayed in April 2024
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Reviewed: May 1, 2024
Graga
United States of America1 review8.0Very Good- • Leisure trip
- • Couple
- • Den Room with King Bed
- • Stayed 3 nights
- • Submitted from a mobile device
Issue with a broken elevator. The lobby bar left a lot to be desired.
I liked that it was a close to downtown Nashville without being in the crazy of it. It was only a 5-6 minute Lyft ride away. Complimentary Breakfast was good. Room was clean and comfortable. Front desk staff was wonderful.
Stayed in April 2024
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Reviewed: April 28, 2024
Harry
United States of America1 review10“Very comfortable stay.”- • Leisure trip
- • Couple
- • Den King Room with Roll-in Shower - Disability Access
- • Stayed 3 nights
- • Submitted from a mobile device
No complaints.
Very adequate. Good selection.
Stayed in April 2024
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Reviewed: April 28, 2024
Robin
United States of America1 review9.0“Our Family had a very nice stay.”- • Leisure trip
- • Group
- • Studio Suite with Two Queen Beds with Sofa Bed, Kitchen and Tub - Disability Access
- • Stayed 3 nights
- • Submitted from a mobile device
Not your fault- but there was construction going on all around. The pool was closed.
It was clean, nice continental breakfast, friendly staff, good security
Stayed in April 2024
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Reviewed: April 28, 2024
Rebecca
United States of America1 review7.0Good- • Leisure trip
- • Couple
- • Den Room with King Bed
- • Stayed 4 nights
- • Submitted from a mobile device
They didn’t come clean the rooms daily. The rooms were run down. Found old garbage. Carpet was pulled up in the closet.
The location was great. Staff was kind. Breakfast was helpful
Stayed in April 2024
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Reviewed: April 27, 2024
Cynthia
United States of America21 Reviews2 helpful votes8.0Very Good- • Leisure trip
- • Family with young children
- • King Studio Suite with Kitchen and Sofa Bed
- • Stayed 1 night
The breakfast was amazing!
Stayed in March 2024
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Reviewed: April 27, 2024
Betty
United States of America1 review9.0Wonderful- • Leisure trip
- • Couple
- • Den King Room with Roll-in Shower - Disability Access
- • Stayed 1 night
- • Submitted from a mobile device
The room was clean but someone had left a hat. Also they tried to charge us for car parking when we had rode with our family. They need to learn to ask Do you need to park a car or what?
Stayed in April 2024
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Reviewed: April 27, 2024
Susan
United States of America1 review7.0“All in all was a good value for the purpose of our trip”- • Leisure trip
- • Couple
- • King Studio Suite with Kitchen and Sofa Bed
- • Stayed 3 nights
- • Submitted from a mobile device
A little worn and tired. Toilet tissue holder hanging/broken. Had to go to desk for fresh towels Bathroom sink drained very slowly.
Breakfast included Location Comfortable bed Clean Great shower
Stayed in March 2024
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Reviewed: April 26, 2024
Nick
United Kingdom130 Reviews8 helpful votes8.0“Good large aparthotel room”- • Leisure trip
- • Couple
- • King Studio Suite with Kitchen and Sofa Bed
- • Stayed 2 nights
Much bigger than expected, with a full living area and very well equipped. There is a deli and store just on the corner and you can walk downtown or to Music district easily.
Stayed in April 2024
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Reviewed: April 24, 2024
Melissa
United States of America8 Reviews10“It was perfect. The staff was so friendly and helpful. Room was big and comfortable.”- • Business trip
- • Solo traveler
- • Studio Suite with Two Queen Beds, Sofa Bed and Kitchen
- • Stayed 3 nights
- • Submitted from a mobile device
There was nothing I didn’t like.
It was perfect for what I needed. Close to down town. And very nice accommodations.
Stayed in March 2024
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Reviewed: April 22, 2024
Dockum
United States of America1 review8.0“Loved it!”- • Leisure trip
- • Family with young children
- • King Studio Suite with Kitchen and Sofa Bed
- • Stayed 1 night
- • Submitted from a mobile device
Extremely tight parking garage was almost inaccessible for my crew-cab pickup. Room 1501 needed some TLC with regard to details, i.e frayed carpet, frayed curtains, toilet seat falling off, bath tile falling off, etc....
Breakfast was fine but missed my whole milk:)
Stayed in April 2024
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Reviewed: April 22, 2024
Samantha
United States of America1 review10“Comfortable, quiet and clean loved it!”- • Leisure trip
- • Couple
- • One-Bedroom King Suite with Sofa Bed and Kitchen
- • Stayed 5 nights
- • Submitted from a mobile device
Perfect place to spend 5 days! Loved our suite, great size and layout, clean and very quiet. Our king bed was very comfortable. Breakfast had a great selection and tasted good. Loved the bar and happy hour. All of the staff were very friendly and accommodating. We walked to and from Broadway everyday, it’s a hike but doable. Would definitely recommend staying here.
Stayed in April 2024
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Reviewed: April 20, 2024
Ben
United States of America1 review9.0“Quality choice all around here, my wife and I enjoyed it.”- • Leisure trip
- • Couple
- • King Studio Suite with Kitchen and Sofa Bed
- • Stayed 3 nights
- • Submitted from a mobile device
Parking was a bit expensive
Breakfast was great
Stayed in April 2024
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Reviewed: April 19, 2024
Corinne
Australia13 Reviews9.0“Great place to stay for a quick visit to Nashville”- • Leisure trip
- • Family with young children
- • Studio Suite with Two Queen Beds, Sofa Bed and Kitchen
- • Stayed 2 nights
- • Submitted from a mobile device
Beds were uncomfortable
Great location, included breakfast was great too. Parking included.
Stayed in April 2024
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Reviewed: April 19, 2024
Jennifer
United States of America1 review10“It was a great stay”- • Leisure trip
- • Couple
- • Den Room with King Bed
- • Stayed 2 nights
- • Submitted from a mobile device
The room was great and the location was so convenient.
Stayed in April 2024
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Reviewed: April 15, 2024
Lisa
United States of America12 Reviews7.0Good- • Leisure trip
- • Family with young children
- • Den Room with King Bed
- • Stayed 1 night
- • Submitted from a mobile device
The mattress was horribly uncomfortable
Price, convenience and location
Stayed in April 2024
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Reviewed: April 15, 2024
Melissa
United States of America1 review9.0Wonderful- • Leisure trip
- • Group
- • Studio Suite with Two Queen Beds, Sofa Bed and Kitchen
- • Stayed 1 night
- • Submitted from a mobile device
Great variety of food., fresh and hot.
Stayed in March 2024
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Reviewed: April 15, 2024
Christa
United States of America9 Reviews10Exceptional- • Couple
- • King Studio Suite with Kitchen and Sofa Bed
- • Stayed 2 nights
- • Submitted from a mobile device
no shuttle
The cleanliness , the breakfast the early 3pm check in and the 12 noon checkout
Stayed in April 2024
