1250 Poydras St, Downtown New Orleans, New Orleans, 70113 , United States of America
#22 of 170 hotels in New Orleans
Guests' ChoiceBased on 864 hotel reviews
8.8Cleanliness
9.1
Comfort
9.1
Location
9.1
Facilities
8.9
Staff
9.0
Value for money
8.5
Free WiFi
8.3
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 6, 2024
Tom
United States of AmericaSmall
Location
Stayed in May 2024
Reviewed: April 30, 2024
Sofia
PortugalIt should be a dress code for breakfast. It is not nice to have breakfast with guests in pajamas and wearing night hats.
Breakfast was very good. Very well located, only 20 minutes walking from the French quarter. The swimming pool was also good. The staff was amazing, gave us a greater support when the airline lost my mother luggage.
Stayed in April 2024
Reviewed: April 28, 2024
Janet
United States of AmericaEverything was on spot.
The facility was spotless and very appealing. The setup was very accessible and the food variety was excellent. It suited varied palettes. The staff was very attentive and professional. The quality of food was excellent and the atmosphere was very relaxing to start the day.
Stayed in April 2024
Reviewed: April 23, 2024
Norberto
United States of AmericaThe reception area being on the 11th floor, just a bit confusing, but everyone was so helpful.
The place was immaculately clean, the staff were all helpful and friendly, especially Kailah. The breakfast was the best I’ve seen so far, so many choices to choose from.
Stayed in April 2024
Reviewed: April 23, 2024
Toccara
United States of AmericaCleanliness
Stayed in April 2024
Reviewed: April 22, 2024
Stephanie
United States of AmericaStudio king very spacious and come with kitchenette. The bathroom was large and shower big enough for 2 or 3. The mattress quality was on the lower end but no the worst.
Stayed in April 2024
Reviewed: April 19, 2024
Jean
FranceThe toaster at breakfast is the slowest ever made. Two toasters would be great, with two faster toasters the breakfast would be exceptional!
The room is comfortable and well-equipped. Quiet in general. Cleaning is on demand, which is fine, but the replacement of coffee and tea should be systematic as you don't always remember to ask.
Stayed in March 2024
Reviewed: April 16, 2024
John
United States of AmericaBreakfast and veiw
Nice place nice breakfast 👌
Stayed in April 2024
Reviewed: April 15, 2024
Kira
United States of AmericaLocation to events Clean Breakfast selection
Stayed in April 2024
Reviewed: April 14, 2024
Tosha
United States of AmericaThere were excessive charges on my card that didn't clear fully until a week after returning home. The excess charge was an additional $1K.
Breakfast was the best I've ever had at ANY hotel.
Stayed in April 2024
Reviewed: April 12, 2024
Phelps
United States of AmericaI thought it was a bit odd that the lobby was on the 11th floor and was a bit crowded at times since there was only one elevator from the 1st to the 11th floor. We stayed on the 14th floor and there were plenty of elevators from the 11th to the other floors. The temp in the fridge was too cold and it was freezing our drinks and couldn't find a way to adjust it.
We had a great view of downtown and the room was nice and clean. The bed nice and comfy and we both rested well. The shower was really nice and we both like that. We usually slept in but one day we took advantage of the breakfast and it was great! We both ordered an omlet and it was really good. All the staff was super nice and very helpful.
Stayed in April 2024
Reviewed: April 7, 2024
Victor
United States of AmericaN/A
The location and service
Stayed in April 2024
Reviewed: April 5, 2024
Shantel
United States of AmericaNeeds better parking options
Best breakfast!!!
Stayed in March 2024
Reviewed: April 5, 2024
Erika
United States of AmericaIf you are here to see the sights, it's a little far from the best parts. It's about a 30 minute walk from French Quarter.
I liked the security features of this property. One must have a key to travel between floors.
Stayed in April 2024
Reviewed: April 2, 2024
Adam
United States of AmericaThe elevator situation
The breakfast spread was legit 👍
Stayed in April 2024
Reviewed: March 18, 2024
Kristine
United States of AmericaProximity to restaurants and other attractions
Stayed in March 2024
Reviewed: March 14, 2024
Patrick
United States of AmericaWe had a little issue checking in do to a computer problem. Not a big issue. But it took awhile for them to get is straight. wish they had more options for breakfast. The same options for 5 days in a row that's all. the food was ok though.
the staff was great! rooms were clean. Bartender was fabulous!
Stayed in March 2024
Reviewed: March 2, 2024
Tara
United States of AmericaThere was not a safe in the room.
Great location for concert at the Smoothie King Center.
Stayed in March 2024
Reviewed: February 22, 2024
James
United States of Americathe parking
breakfast was awesome.
Stayed in February 2024
Reviewed: February 14, 2024
Ellen
United States of AmericaLoved the set up of the room. Would be great for long stays. Breakfast was good and a great start for the day. I had a meeting with the Customs office so the location was PERFECT!
Stayed in January 2024
Reviewed: February 10, 2024
Leanne
United KingdomNothing
Excellent location for getting around with sights a short walk away or bus ride. Not too noisy to get a good night's sleep. Really friendly staff throughout the hotel, who are really helpful. Breakfast had good choices, the omelette bar was a nice touch. Comfy bed and good facilities in the room.
Stayed in February 2024
Reviewed: February 8, 2024
Balungay
United States of AmericaEveryone was on point
Beautiful breakfast and helpful staff
Stayed in February 2024
Reviewed: February 6, 2024
Karen
United States of AmericaThe bathroom was quite small.
The property was located in the heart of the city and in walking distance to restaurants and the parade route! It is also connected to the Hyatt Regency which has great restaurants and bars. The complimentary breakfast with ready made omelets were a plus!
Stayed in February 2024
Reviewed: February 2, 2024
Briana
United States of AmericaEverything was great!
Perfect location and super comfortable stay!
Stayed in January 2024
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