240 Mall Boulevard, King of Prussia, PA 19406, United States of America
#1 of 14 hotels in King of Prussia
Guests' ChoiceBased on 389 hotel reviews
8.4Cleanliness
8.9
Comfort
8.9
Location
9.3
Facilities
8.6
Staff
9.1
Value for money
8.2
Free Wifi
8.4
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 24, 2024
Christy
United States of AmericaNo gluten free options for breakfast
Stayed in May 2024
Reviewed: May 6, 2024
Loni
United States of AmericaVery nicely set up and clean. The lobby bar and fire pit area was super cute!
Stayed in May 2024
Reviewed: April 20, 2024
Kevin
United States of AmericaOur bathroom tub had chips in it.
The staff were very attentive.
Stayed in April 2024
Reviewed: April 15, 2024
Elisea
United States of AmericaOur toilet didnt flush well. So, we had a work order placed. I am not sure what happened, but after the maintenance man left, it seemed that the toilet was worse
Breakfast was great! I loved all the options that were provided to us.
Stayed in April 2024
Reviewed: April 13, 2024
Steven
United States of Americapet fee was high $ 75 it is $ 20 at Comfort Suites
breakfast, dog friendly ladies at front desk, location, parking
Stayed in April 2024
Reviewed: April 1, 2024
Nancy
United States of AmericaNoticed the trash bins were overflowing outside in the evening. I did tell the front desk. It was better the next morning. Maybe they need to be kept up with more frequently? Thought it was not pleasant when customers drove up to hotel.
Staff was very nice. My applause to the staff at the dining area Saturday morning 3/30/24. One worked was rapidly cleaning the tables, (at times the same tables twice!) and they were on point with keeping the busy dining room moving. Nice job.
Stayed in March 2024
Reviewed: March 21, 2024
Patrick
United States of AmericaThere were constraints using the elevator. It was slow & overcrowded.
Stayed in March 2024
Reviewed: March 19, 2024
Dakita
United States of AmericaI didn’t like that only one elevator worked. The wait time for the elevator was long.
The location was perfect! I loved how the hotel was surrounded by the different restaurants, stores and mall.
Stayed in March 2024
Reviewed: March 9, 2024
Jennifer
United States of AmericaI was extremely uncomfortable with my room location. As a professional woman traveling alone, I was placed in the first room on the first floor. I was very uncomfortable sleeping and felt unsafe. I was told that was the only room that was clean at the time, however I checked in at around 4:30 p.m. although my check-in time was 3:00 p.m.
The staff was very friendly. This property was a great value for the money. Breakfast offered great selection.
Stayed in March 2024
Reviewed: February 26, 2024
Marie
United States of AmericaShower leaked. Walls were thin and it was noisy at night.
Location and Breakfast.
Stayed in February 2024
Reviewed: February 18, 2024
Kathryn
United States of AmericaI paid for a room that had a king size bed, and a pullout sofa with a kitchenette Attached bathroom, suite they upgraded me to the grandmaster suite that didn’t have a pullout sofa so I didn’t have a bed for my kids. So, even though I was thankful for the upgrade, it’s not what I needed for my family. We only had a king size bed. For one adult and three kids. There is a few things broken in the room. And a closet with some kind of running machinery, right in the bedroom that was locked and a random bathtub in the middle of the bath.. I had a three-year-old toddler it was a hassle. We were also given a handicap room in the bathroom was like being in a hospital. Not luxury at all. The bottom of the door was broken, so it wouldn’t close all the way so I couldn’t even keep my toddler from the random tub in the bedroom.
Every single staff member was absolutely courteous to help make genuine conversation very accommodating with any questions.
Stayed in February 2024
Reviewed: January 8, 2024
Kathleen
United States of AmericaNo complaints!
Great location- friendly staff and breakfast was great!
Stayed in January 2024
Reviewed: January 2, 2024
A
United States of AmericaThe pool was only open once during our stay due to maintenance issues. There was also fire alarm system testing sporadically through the day, which was quite loud and startling at times. Overall, it was a good trip despite the unexpected circumstances.
Breakfast was good, variety of choices through the week. Comfortable rooms with plenty of amenities and friendly staff.
Stayed in December 2023
Reviewed: December 18, 2023
Michael
United States of Americabreakfast good not great
spacious room ..convenient location
Stayed in December 2023
Reviewed: December 16, 2023
James
United States of AmericaEverything was great
The overall stay was good. The breakfast was definitely an added bonus.
Stayed in November 2023
Reviewed: November 25, 2023
Frances
United States of AmericaLiked the room layout
Stayed in November 2023
Reviewed: November 6, 2023
Adel
United States of Americanothing really except for our room being close to the sounds of the highway and there si nothing you can do about that
good breakfast CLean rooms and hallways
Stayed in November 2023
Reviewed: October 18, 2023
Anita
United States of AmericaThe toilet clogged.
The fire pit was very relaxing.😌 The pool was heated and the hot tub was nice. The bed was comfortable. The breakfast was good.
Stayed in October 2023
Reviewed: August 22, 2023
John
United States of AmericaNeither the restaurant nor the bar were open Monday night. No waffle maker in the breakfast area.
Everything was clean and in working order. Breakfast was very good.
Stayed in July 2023
Reviewed: August 16, 2023
Dominic
United States of AmericaCame to breakfast 10 minutes late- couldn’t even get a cup of coffee
Staff was excellent
Stayed in August 2023
Reviewed: July 24, 2023
Quenton
United States of AmericaN/A
Very clean and staff very courteous.
Stayed in July 2023
Reviewed: July 13, 2023
George
United States of AmericaRoom was clean and comfortable. Breakfast was good
Stayed in July 2023
Reviewed: July 10, 2023
Ken
United States of AmericaAttempting to boil a pot of water took over an hour - and it never came to a hard boil.
Stayed in July 2023
Reviewed: July 10, 2023
Shiloh
United States of AmericaThe breakfast was really solid - proteins (eggs, bacon, sausage), cereals, juices, fruits, yogurt, oatmeal, coffee bar.
Stayed in July 2023
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