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Reviews of Hyatt House Portland/Beaverton This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

12820 Southwest Crescent St, Beaverton, OR 97005, United States of America

#4 of 15 hotels in Beaverton

Guests' Choice

Review Score

Based on 185 hotel reviews

8.4

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    9.2

  • Location

    8.8

  • Facilities

    9.0

  • Staff

    9.0

  • Value for money

    8.2

  • Free WiFi

    8.5

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 3, 2024

    9.0
    A clean, modern hotel built around convenience and comfort, in an ideal location.
    • Leisure trip
    • Family with young children
    • King Studio Suite with Kitchen and Sofa Bed
    • Stayed 4 nights

    - The blankets, especially for the sofa bed, could have been thicker and warmer, like a comforter or duvet

    - Location was fantastic -- short walk to the food truck cartel, downtown Beaverton, and train station to allow for easy access to downtown, Hillsboro, and other parts of greater Portland - The downstairs lobby was a good area to hang out in, work quietly, etc. - The room layout used space very efficiently, providing space between the sofa, kitchen, and bedroom. - Nice closets and bathroom - The room was very bright with big windows and natural lighting

    Stayed in March 2024

  • Reviewed: February 29, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Den Room with King Bed
    • Stayed 1 night

    Parking is a bit of a PITA.

    Room was great. Restaurants and bars nearby.

    Stayed in February 2024

  • Reviewed: February 21, 2024

    9.0
    Beautiful stay ,friendly staff wish I had got the room I paid for and reserved and wasn’t lied to
    • Family with young children
    • King Studio Suite with Kitchen and Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    I paid online for room when I reserved and when I got there they put me in a different room and said it was bigger and said they discounted me and gave me upgrade but they did NOT!! Friend stayed there and had same room I reserved and paid for online and it was wayyy bigger and more privacy so I was lied to

    The location and the cleanliness of the whole property and rooms.

    Stayed in January 2024

  • Reviewed: January 22, 2024

    7.0
    Good hotel, good value. Watch out for the parking fees.
    • Leisure trip
    • Family with young children
    • King Studio Suite with Kitchen and Sofa Bed
    • Stayed 3 nights
    • Submitted from a mobile device

    Having to pay 30.00 per night for valet parking is a bit steep. This should be made very clear when booking the hotel. They do not have any self parking only valet.

    New, clean, large rooms.

    Stayed in January 2024

  • Reviewed: January 21, 2024

    9.0
    Happy to have you in the neighborhood. Would definitely stay again and will refer others there.
    • Leisure trip
    • Couple
    • King Studio Suite with Kitchen
    • Stayed 3 nights

    After several days, breakfast pickings had become quite slim. Presuming this was the result of cancelled/delayed weather-related deliveries. Still, we were happy to have breakfast available.

    This was an unplanned stay resulting from storm damage and power outages. Hyatt House is short distance from home and was inundated with similarly affected residents. Love that facility is pet-friendly. Staff was friendly and patient and made every attempt to accommodate our request for stay extension while waiting for utility to restore power to our home. Thank you!

    Stayed in January 2024

  • Reviewed: January 19, 2024

    9.0
    Great Hotel, Great Staff, Great Value!
    • Leisure trip
    • Couple
    • Den Room with King Bed
    • Stayed 4 nights

    I've stayed at a couple of Hyatt Place hotels before (not Hyatt House, though) and was sad to use paper plates and plastic cups, utensils etc. I do understand the difficulty of washing everything, but the single-use aspect of everything was a little disappointing. When I'm eating breakfast in a hotel, I don't want to feel like I'm eating at a fast food spot. Not a deal-breaker, though!

    Breakfast was great, everything else was well-prepared, eggs potatoes and bacon or sausage. Ice cold orange juice, sekf-serve waffles if you wanted them, and the coffee was delicious, too! 10/10!

    Stayed in January 2024

  • Reviewed: December 23, 2023

    8.0
    It's a new, clean and comfortable hotel with a nice breakfast buffet in a great neighborhood.
    • Leisure trip
    • Couple
    • Den Room with King Bed
    • Stayed 5 nights

    A couple of the reception staff were disengaged and practically unfriendly, staring at their phones, playing games on the computer (I could see when I passed by) or just generally cold. The hotel was nearly empty but we were put in a room facing a parking lot and right next to trains for some reason. Ended on a bad note when it was so difficult to get our final bill. The receptionist wasn't there, the valet helped me leave my email address for her, 5 days later still no invoice, I tried getting it on hyatt.com, and booking.com with no luck so I had to call back and try again and I'm still waiting.

    The breakfast was wonderful, most of the staff were very friendly and the room was very nice. Got housekeeping whenever we needed it. We were grateful they could find us a roll-in/walk-in shower. We loved being so close to the food trucks and two main roads so I could walk to stores we needed. Most staff were very friendly, including the valet we never used!

    Stayed in December 2023

  • Reviewed: November 3, 2023

    8.0
    We stayed here for 5 nights after a VRBO canceled on us at the last moment. This hotel was available and near our planne
    • Leisure trip
    • Couple
    • Den Room with King Bed
    • Stayed 3 nights
    • Submitted from a mobile device

    In a newly developed area of high rises in Beaverton it almost felt like you were staying in an abandoned city. Only a few restaurants and no shops nearby. The trendy gray color scheme was depressing.

    The hotel seems fairly new. The staff was great. Less than a block from public transport.

    Stayed in October 2023

  • Reviewed: August 16, 2023

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Den Room with King Bed
    • Stayed 4 nights

    Free hotel parking not available

    Stayed in June 2023

  • Reviewed: August 1, 2023

    7.0
    Adequate to good
    • Leisure trip
    • Couple
    • King Studio Suite with Kitchen and Sofa Bed
    • Stayed 8 nights

    Room Cleaning. We had to request on a number of days. Trash, bathroom…..ignored without specific requests.

    Stayed in July 2023

  • Reviewed: May 4, 2023

    9.0
    our new favorite hotel.
    • Couple
    • King Studio Suite with Kitchen and Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast was just ok.

    Felt new & clean. Staff super helpful & friendly. Small bar that serves a few food options. 2 coffee shops within a block and several walking distance restaurants.

    Stayed in May 2023

  • Reviewed: April 25, 2023

    8.0
    A great hotel for family
    • Family with young children
    • King Studio Suite with Sofa Bed, Kitchen and Tub - Disability Access
    • Stayed 1 night
    • Submitted from a mobile device

    Parking fee was $40. We didn’t realize we were going to have to pay additional parking on top of the reservation. I found that information after the fact. This site indicates it will be $30, so your site is wrong (or we were over charged).

    Great hotel. Nice clean rooms. breakfast.

    Stayed in April 2023

  • Reviewed: February 23, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Studio Suite with Kitchen
    • Stayed 1 night
    • Submitted from a mobile device

    poor coffee in room

    new, clean, large rooms, great staff

    Stayed in February 2023

  • Reviewed: October 27, 2022

    8.0
    ok situation
    • Leisure trip
    • Couple
    • Den Room with King Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    no free parking, they charge $30 for valet parking

    clean, comfort

    Stayed in October 2022

  • Reviewed: October 21, 2022

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Den Room with King Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    valet parking

    location

    Stayed in October 2022

  • Reviewed: October 7, 2022

    9.0
    Really nice hotel, great location, and comfy accomodations!
    • Business trip
    • Couple
    • Den Room with King Bed
    • Stayed 1 night

    My only complaint is that it wasn't clear on the Booking.com listing that it was valet parking only at the property or parking at a garage a few blocks away. It was confusing when we arrived and we weren't expecting to have to pay for valet. I think it just needs to be made more clear on the listing so people know ahead of time!

    The room was very clean and I loved the big windows! It was well-equipped with everything we needed from toiletries to glasses and a wine opener. The bed was really comfortable and I really liked being able to control the temp in our room. The staff was very friendly, especially the valet guys, we appreciated that! We also utilized the complimentary toothbrush and toothpaste, since we forgot ours at home for our quick trip. I also loved the location. The hotel is about a block away from an amazing food truck court and other restaurants.

    Stayed in October 2022

  • Reviewed: August 6, 2022

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • King Studio Suite with Sofa Bed, Kitchen and Tub - Disability Access
    • Stayed 7 nights
    • Submitted from a mobile device

    I’m extremely annoyed with their new valet parking. Apparently they use a parking garage a few blocks away when it’s an “overflow”in order to keep taking cars, but they do not inform the guests of this. I was prepared to leave @ 4:30 am to catch my early morning flight. I could not find my rental car in the hotel parking lot and was told by the hotel clerk it might be in the parking garage a few blocks away. Since it was still dark outside I was scared to go to where the hotel desk clerk stated where I might be able to find the car. Long story short I had to drag my luggage over there to find the car and I missed my flight. Their system for valet parking doesn’t work if you are parking your hotel guests cars somewhere else and not informing your guests.

    Stayed in August 2022

  • Reviewed: July 16, 2022

    8.0
    comfortable with a good value
    • Business trip
    • Solo traveler
    • Den Room with King Bed
    • Stayed 4 nights
    • Submitted from a mobile device

    there was no available parking behind the hotel

    It was clean and new.

    Stayed in July 2022

  • Reviewed: June 29, 2022

    8.0
    great
    • Leisure trip
    • Family with young children
    • King Studio Suite with Kitchen and Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    no pool

    it was nice

    Stayed in June 2022

  • Reviewed: June 21, 2022

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Den Room with King Bed
    • Stayed 4 nights
    • Submitted from a mobile device

    Very expensive, too expensive.

    The staff was great. Very clean. I felt safe while there.

    Stayed in June 2022

  • Reviewed: June 8, 2022

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Den Room with King Bed
    • Stayed 1 night
    • Submitted from a mobile device

    The omlette from the omlette chef was the worst I've ever had. Like a hard egg patty, folded with remnants of stuff in it that resembled the requested ingredients. Not too disappointed because I never have high hopes for a free hotel breakfast. The parking is a bit of a drag, but then again...that goes for all of Portland.

    Location and amenities. Gorgeous and clean property. Friendly staff. The neighborhood was quiet and the room was tastefully appointed. Will return if in the area.

    Stayed in April 2022

  • Reviewed: May 28, 2022

    8.0
    overall is good, but with Hyatt brand , overall I think it’s still far from it.
    • Business trip
    • Solo traveler
    • King Studio Suite with Kitchen and Sofa Bed
    • Stayed 14 nights
    • Submitted from a mobile device

    small laundry room got only one washing machine and people are waiting all night long! small parking lot and hardly find the parking space!

    it’s quite new and modern inside

    Stayed in May 2022

  • Reviewed: May 14, 2022

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • King Studio Suite with Kitchen and Sofa Bed
    • Stayed 7 nights
    • Submitted from a mobile device

    For my entire stay the people above me were very noisy and I called the front desk but that didn’t help so I did not get peaceful rest

    Breakfast was good although they were really busy so It kept running out of everything

    Stayed in May 2022

  • Reviewed: May 10, 2022

    9.0
    Staff was very friendly and the rooms were comfortable and clean.
    • Leisure trip
    • Couple
    • Den Room with King Bed
    • Stayed 4 nights
    • Submitted from a mobile device

    rooms were a bit small.

    Good location Staff was very friendly and helpful. especially Jodi.

    Stayed in May 2022

Showing 1 - 25

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