They initially gave me an occupied, uncleanned room. They gave me another room, comped the parking but there was a light post outside of the window with a very bright light that shineed into the room all night. The breakfast buffet,as usual, had unsupervised children creating a questionable dining experience. With all that I works stay again because I believe they aim to please.

The fresh apples in the lobby

Stayed in May 2024

Property was close to the airport. It had coin washer and dryer. Included breakfast was nice.

Stayed in May 2024

Everything was great

When asked for accommodations they were on it. Needing extra pans to cook with needing extra blankets and pillows. Very friendly staff. Front desk is awesome they are quick to help you. Maintenance was quick to bring us the things we asked for to our room. I highly recommend staying here when looking for a home away from home. Kitchenette was perfect.

Stayed in April 2024

Everything was perfect!

Stayed in April 2024

No hot tubat the pool. 😔 No omelettes with the breakfast, and i’d heard so much about the amazing omelettes! 😔. That was a disappointment. Should have known about that at time of reservation, or been given some reduced rate since it was not known til we showed up for breakfast that Saturday morning.

We loved the special suite with the two queen beds, kitchen, and living room. Extra spacious and also comfy.

Stayed in April 2024

They complained of noise right when we checked in

Clean

Stayed in February 2024

The rooms were very nice and comfortable

Stayed in January 2024

I do not agree with paying extra to park as if I didn’t just pay all that money to stay at the hotel to begin with I also don’t like all the extra unnecessary fees that’s just made up into the stay.

Everything was near the hotel as far as something to eat and the Levi’s stadium so that was prefect

Stayed in January 2024

I wish it was closer to eateries (besides Denny’s)

Convenient location. Large rooms with kitchenette.

Stayed in January 2024

Breakfast was cold

Stayed in November 2023

Unfortunately the cook called in sick, so no food available at the bar that night. Luckily, Denny's is mere steps away for a quick bite.

Free airport shuttle is extremely appreciated; simple to book via front desk. Super friendly staff. Beautiful huge modern room with kitchen, living room, giant bathroom, and comfortable bedroom. Super clean.

Stayed in November 2023

It was my first time at the hotel and after checking in I asked the front desk person in what direction to go in to reach my room. He responded that he couldn’t say because other people were around? I found that weird but considerate I guess? I told him I don’t mind that other people were around. He told me to use the elevator and so I asked where the elevator was since it was my first time there to which he annoyingly pointed in the direction of the elevator. That kind of made my first interaction/arrival to the hotel sour. My only complaint about the room was that the bathroom sliding door was extremely hard to open. I had to call my boyfriend to come and open it for me so we no longer used it for the rest of the night. I could see this being a problem if you plan on sharing a room with other people that are not family or significant others.

I felt like staying at the Hyatt was very good value. It was a nice hotel and I felt very safe. The specific room that I got had a bed, living room, and kitchen and it was such a nice layout and visibly appealing. Everything was very clean. No loud noises at night although in the early morning you could hear the light rail and some planes since it’s near the airport.

Stayed in October 2023

Front desk staff not friendly, seemed disinterested. Room phone didn’t work. Housekeeping staff didn’t speak English.

Stayed in October 2023

Nothing.

Location is perfect, it's wonderful the property offers a complimentary shuttle to/from the airport. Great breakfast. Staff is terrific!

Stayed in October 2023

I specifically booked a King suite for the larger size of the living area so that my husband and I could both work from the hotel room during our stay. When we arrived at the hotel, we were told that our room was given away and that we were "upgraded" to a double Queen suite instead. Sure, the room had an extra bed (which we didn't need), but the living area was much smaller, so I'm not sure why "upgraded" was the term they used. It felt misleading to me, and the smaller space didn't accommodate us well for working. As Jerry Seinfeld said, what's the point of making a reservation if they didn't hold the reservation? This was disappointing, especially because I expected more from the Hyatt brand. We still had to pay the nightly rate for the King suite, though I'm guessing the hotel couldn't change that since we booked through Booking.com and not directly on the Hyatt website.

The room and facilities were very clean. The breakfast bar had great selections (eggs, oatmeal, bacon, sausage, waffles, fresh fruit, etc.). Loved that free coffee was available all day instead of only in the morning.

Stayed in October 2023

The cleaning is every third day 😩 and being on a business trip, It would have been nice to come-back to a fresh room daily. Compared to other parts of the world, this is standard bare minimum.

The staff were very friendly and helpful and always greeted you with a smile. Veronica was amazing and helped me sort out a complex query. Thank you Veronica.

Stayed in October 2023

Try booking a room farther away from the main road. The ringing from the train can be quite loud in the rooms closest to it. No issue if you use ear plugs while you sleep.

The custom omelettes for breakfast are a treat and the staff extremely friendly. Just don't be fooled by the close to identical Decaf coffee dispenser! The airport shuttle was on time and driver very friendly.

Stayed in October 2023

None

Room is clean and nice breakfast

Stayed in October 2023

There wasn’t half and half creamer for coffee

Stayed in September 2023

Everything

Stayed in September 2023

The tub was slippery.

The staff - the shuttle drivers are terrific - they talk to you during the short ride. I also noticed that the day driver comes in during the complimentary breakfast hours to help clean the tables - that's AWESOME!!! The dining area gets crowded so it's so nice that there's an extra hand cleaning the area, taking the initiative!

Stayed in September 2023

Everything was great

Cutest little king suite with kitchen

Stayed in September 2023

They don’t clean the room everyday

Location Room comfortable Utilities in the room

Stayed in August 2023

$15 per night Fee for parking, most hotels include free parking to its guest.

Very family friendly hotel to stay. The beds were comfortable and it was super clean. I definitely recommend it!

Stayed in July 2023