82 MONTGOMERY STREET, Albany, 12207, United States of America
#7 of 41 hotels in Albany
Guests' ChoiceBased on 100 hotel reviews
8.7Cleanliness
9.1
Comfort
9.3
Location
8.7
Facilities
9.0
Staff
9.2
Value for money
8.7
Free WiFi
8.8
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 26, 2024
Reginald
United States of AmericaThe room thermostat was horrible. It automatically shuts if no motion in the room. With that, the room would not stay warm especially while I was out. That may seem small, but it would deter me from booking again. No parking arrangements will keep people from patronizing as well.
Decor was great!
Stayed in March 2024
Reviewed: April 26, 2024
Dtom
JamaicaBe prepared to pay for parking. Under the bed was not cleaned in a while. Stayed for 2 nights and breakfast was very similar.
The breakfast was okay. The location was awesome! Walking distance to many places. At first glance the placed looked very clean. The room was spacious. All staff members that we encountered were very pleasant and helpful!
Stayed in April 2024
Reviewed: April 20, 2024
Sheri
United States of Americathe toilet wobbled.
beds were comfortable. clean. staff was nice.
Stayed in April 2024
Reviewed: April 20, 2024
Linda
CanadaHard to find the entrance, lobby up one floor. Breakfast times should continue until 11. Lounge area sparse.
Clean, comfortable beds, good location
Stayed in April 2024
Reviewed: April 17, 2024
Laura
United States of AmericaRoom was clean and comfortable. It was close to MVP Arena. The parking was really close and reasonably priced.
Stayed in April 2024
Reviewed: April 15, 2024
Jennifer
United States of AmericaThe staff was kind and provided exceptional service. From a complimentary upgrade to an after dinner glass of wine on the house, they went out of their way to make our anniversary stay special.
Stayed in April 2024
Reviewed: April 14, 2024
Patricia
United States of AmericaNo parking!!!
Big rooms. Great staff
Stayed in April 2024
Reviewed: April 13, 2024
Julie
United States of AmericaBreakfast was good, service was exceptional, and the room was very comfy.
Stayed in March 2024
Reviewed: April 11, 2024
Tatiana
United States of AmericaMy friends and I stayed for one night and were very pleased with our choice! Great new and very clean hotel. Wonderful breakfast, you rarely see such breakfasts in hotels these days. Special thanks to the staff, you are wonderful and attentive to your customers! Next time we will definitely stay at your hotel!
Stayed in April 2024
Reviewed: April 9, 2024
Emmanuel
CanadaStaff not very profesionnal
Localisation, clean and pet friendly
Stayed in April 2024
Reviewed: March 26, 2024
Carrie
United States of AmericaThe other guests in the hotel during the weekend were very noisy, but that's not the fault of the hotel. The people above us were walking back and forth across the floor with shoes on (like they were pacing) for hours at a time. There was a sports team staying there, possibly from a college, and I imagine they were the ones making all the noise. They were screaming, yelling, running around, slamming doors, and basically being very disrespectful of other guests. One staff member at the registration desk ignored me for about 10 minutes while I was trying to purchase a couple of drinks. She was busy on her cell phone. Not having a designated parking lot for the hotel is really undesirable.
99% of the employees we dealt with were extremely friendly and courteous. The hotel was very clean. Our room was spacious. When we asked for something we needed, the staff was able to respond to our request right away. The selection of foods for breakfast was very nice.
Stayed in March 2024
Reviewed: March 25, 2024
Goodwin
United States of AmericaCourteous & Professional
Stayed in January 2024
Reviewed: March 15, 2024
Antonius
United States of AmericaWrong question and N/A
Outstanding, spotless and a great service from the front desk to the bartender!
Stayed in March 2024
Reviewed: March 4, 2024
Diana
IndiaLighting in the room should be improved as students who come to stay find difficulty in reading books/materials at night.
Staff was very courteous, in particular the lady at the reception by the name of Anjali.
Stayed in February 2024
Reviewed: February 12, 2024
Shermond
United States of AmericaParking is designated for customers who oay to have their car parked. Regular quests are left on their own.
Stayed in January 2024
Reviewed: January 22, 2024
Michelle
KenyaThe parking should be more transparent on website. There were other complaints
New hotel..large room with sitting area...friendly staff. Nice breakfast, and close to highway. Convenient for continuing our road-trip to central Vermont..would stay again
Stayed in January 2024
Reviewed: January 8, 2024
Ilias
United States of AmericaGreat locations. Our window was showing city view. Very new hotel with good breakfast and pleasant staff.
Stayed in December 2023
Reviewed: January 5, 2024
Musola
United States of AmericaThe host did not tell us when breakfast hours were.
Overall the facility is a great place to stay.
Stayed in January 2024
Reviewed: December 27, 2023
Deborah
United States of AmericaBest: EV charging in the parking garage!
Stayed in October 2023
Reviewed: December 20, 2023
Kimberly
United States of AmericaExcellent staff service. Everything was very clean. Breakfast was good and ready earlier than the stated time!
Stayed in December 2023
Reviewed: December 3, 2023
Equis
United States of AmericaWas not clear on what to do if an employee was not on garage level to tell you how to get to the check-in floor.
Easy location, and convenient valet parking.
Stayed in November 2023
Reviewed: December 1, 2023
Christy
United States of AmericaEfficiency of checking in and out; awesome staff; amenities such as the excellent fitness room all contributed to a wonderful stay.
Stayed in November 2023
Reviewed: December 1, 2023
Nicole
United States of AmericaNothing
Breakfast could have used some seasoning but it was okay
Stayed in November 2023
Reviewed: November 30, 2023
Barbara
United States of AmericaWater not hot enough for shower and I didn’t like the Delta shower head (only one flow of water) and difficult to move
Great new hotel with sleek and comfortable rooms and layout
Stayed in November 2023
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