Reviews of Hyatt Place Bloomington / Normal This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
200 Broadway Avenue, Bloomington, IL 61761 , United States of America
#2 of 27 hotels in Bloomington
Guests' ChoiceReview Score
Based on 407 hotel reviews
8.4Score breakdown
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Cleanliness
8.9
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Comfort
8.9
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Location
9.2
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Facilities
8.6
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Staff
9.0
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Value for money
7.9
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Free Wifi
8.7
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Reviewed: May 20, 2024
Wall
United States of America2 Reviews9.0“Nice”- • Business trip
- • Solo traveler
- • King Room with Sofa Bed
- • Stayed 1 night
- • Submitted from a mobile device
Big room
Couldn’t get the tv to play any stations
Stayed in May 2024
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Reviewed: May 13, 2024
Traci
United States of America6 Reviews8.0“Nice getaway, but a bit too expensive.”- • Family with young children
- • King Room with Sofa Bed
- • Stayed 3 nights
- • Submitted from a mobile device
Not enough staff. Bar was never open.
Close proximity to campus. Starbucks on property.
Stayed in May 2024
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Reviewed: May 11, 2024
Ronna
United States of America1 review8.0“The atmosphere was lovely, however,the price was too high and the so called handicapped room was not handicapped was not”- • Couple
- • Queen Room with Two Queen Beds with Accessible Tub - Disability Access
- • Stayed 1 night
- • Submitted from a mobile device
Handicapped room had bars in the restroom & that was all. Stool too short; tub should be roll in; sink faucet too small & back too far; room should be on first floor in event of fire. Better directions of what to do in event of fire or disasters. When consulting on how a handicapped room should be equipped , try to consult an actual handicapped person for ideas!! They know better what is needed in their room. Tx
Beautiful rooms and lobby. Good breakfast. Friendly staff.
Stayed in May 2024
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Reviewed: May 4, 2024
Brandon
United States of America1 review9.0“Stay was great.”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds and Sofa Bed
- • Stayed 1 night
- • Submitted from a mobile device
No complaints
Bed was comfortable, room was clean and spacious.
Stayed in April 2024
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Reviewed: March 28, 2024
Lisa
United States of America5 Reviews7.0“Could be a 10 if the mattresses were comfortable, but sadly the beds are a non-starter.”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds and Sofa Bed - High Floor
- • Stayed 1 night
Carpet was horribly filthy but the rest of the room was extremely clean. The beds are probably the reason I will not be back. They're so stiff it's like sleeping on the floor. So horrible we could not sleep - kept waking up all night to get comfortable. Hips and back were killing me.
Parking was excellent and convenient. The room was well-appointed although the carpet was filthy. I booked a pet-friendly room, so wondering if this is why. We didn't end up bringing our pets. I love how the room is set up and the sofa makes it so nice. We did not use the pull out bed, but it's nice to have a sofa to spread out a little, sit and relax.
Stayed in March 2024
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Reviewed: March 21, 2024
Sean
United States of America42 Reviews4 helpful votes9.0Wonderful- • Leisure trip
- • Couple
- • King Room with Sofa Bed
- • Stayed 1 night
- • Submitted from a mobile device
A bit far from our meeting place. Noisy no bar
Nice hotel. No bar though and parking is kind of weird but free
Stayed in March 2024
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Reviewed: February 25, 2024
Wioletta
United States of America15 Reviews2 helpful votes9.0“I recommend this hotel”- • Leisure trip
- • Couple
- • King Room with Sofa Bed - High Floor
- • Stayed 1 night
- • Submitted from a mobile device
In this kind of hotel I expected jacuzzi in the pool area
Breakfast was really good
Stayed in February 2024
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Reviewed: January 9, 2024
Kenneth
United States of America18 Reviews3 helpful votes7.0Good- • Leisure trip
- • Couple
- • King Room with Sofa Bed
- • Stayed 1 night
Check in was a disaster
Super comfortable bed, nice room
Stayed in January 2024
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Reviewed: December 11, 2023
Dorothy
United States of America6 Reviews8.0Very Good- • Leisure trip
- • Couple
- • King Room with Sofa Bed
- • Stayed 2 nights
- • Submitted from a mobile device
Location was great
Stayed in December 2023
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Reviewed: December 4, 2023
Karl
United States of America12 Reviews1 helpful vote8.0“very nice place”- • Family with young children
- • King Room with Sofa Bed
- • Stayed 2 nights
- • Submitted from a mobile device
nothing
nice little quaint area,close to many things to do
Stayed in December 2023
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Reviewed: November 5, 2023
Chipain
United States of America2 Reviews9.0Wonderful- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds with Accessible Tub - Disability Access
- • Stayed 1 night
- • Submitted from a mobile device
The parking was across the street.
Nice size rooms and clean
Stayed in November 2023
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Reviewed: October 26, 2023
Denise
United States of America1 review9.0“Ideal for this trip.”- • Leisure trip
- • Couple
- • King Room with Sofa Bed
- • Stayed 2 nights
- • Submitted from a mobile device
I had to sign a dog-related form that had missing descriptions
Dog friendly! Downtown Normal location
Stayed in October 2023
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Reviewed: October 16, 2023
Rick
United States of America1 review8.0Very Good- • Leisure trip
- • Solo traveler
- • King Room with Sofa Bed - High Floor
- • Stayed 2 nights
Expensive
Stayed in October 2023
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Reviewed: October 5, 2023
Dwayne
United States of America1 review7.0Good- • Leisure trip
- • Solo traveler
- • King Room with Sofa Bed
- • Stayed 1 night
- • Submitted from a mobile device
The parking was at a bus station and homeless people were sleeping outside of my room window
Staff was friendly and room was clean
Stayed in September 2023
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Reviewed: October 4, 2023
Stephanie
United States of America4 Reviews1 helpful vote9.0“Great location, good parking amenities but wish the rate was a little less for a random weekend we visited the college t”- • Leisure trip
- • Travelers with friends
- • Queen Room with Two Queen Beds and Sofa Bed - High Floor
- • Stayed 1 night
- • Submitted from a mobile device
The rate for a random weekend visiting my college daughter seemed like it could have bit a bit lower.
The location is great and the adjacent parking lot and free parking is a plus.
Stayed in September 2023
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Reviewed: October 1, 2023
Bethaney
United States of America1 review7.0“We stayed to do a college visit with our son and it met all our needs. The location is perfect.”- • Leisure trip
- • Family with young children
- • King Room with Sofa Bed
- • Stayed 1 night
The carpets in the halls on the sixth floor were really dirty. Not a great first impression. The room was very clean.
The breakfast was great
Stayed in September 2023
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Reviewed: September 16, 2023
Thomas
United States of America3 Reviews7.0“Nice hotel and close to campus.”- • Leisure trip
- • Family with young children
- • King Room with Sofa Bed
- • Stayed 1 night
- • Submitted from a mobile device
Air conditioning did work very well
Convenient location
Stayed in August 2023
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Reviewed: September 5, 2023
Jennifer
United States of America78 Reviews8 helpful votes9.0“Clean comfortable stay in downtown Bloomington/ Normal”- • Business trip
- • Solo traveler
- • King Room with Sofa Bed
- • Stayed 1 night
I did not like the parking situation. When parking for the hotel, you are required to use the same parking garage as the train station/ bus station. We were given a card with a code to use when leaving the parking lot. I felt that this was inconvenient and would have preferred a different parking option.
The hotel was very clean and the room was spacious and comfortable. The staff were friendly and helpful. The breakfast was plentiful and fresh. There is a Starbucks attached to the hotel, which is convenient. Restaurants and bars are walking distance to the hotel. If you needed to take the train or bus, the hotel is across the street from the Amtrak/ Bus station.
Stayed in September 2023
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Reviewed: August 21, 2023
Joseph
United States of America27 Reviews8.0“Clean hotel”- • Leisure trip
- • Couple
- • King Room with Sofa Bed
- • Stayed 1 night
I would suggest a complimentary breakfast, which is the norm for hotels! A free cup of coffee in the morning would be nice!
Not the best parking!
Stayed in July 2023
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Reviewed: August 6, 2023
Kathy
United States of America3 Reviews1 helpful vote8.0“Excellent location, great pool, more Ellie's on staff needed.”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds and Sofa Bed - High Floor
- • Stayed 2 nights
- • Submitted from a mobile device
The breakfast was just ok, not up to our expectations, both days. Maybe include cranberry juice, childproof cups, utensils. Parking was around the corner and across the street. Ok for most, but not for handicapped individuals. Some front desk staff were snotty; a young, long, braided hair, light skin African American girl, in particular. Not a good attitude for hospitality industry. We come road weary and bedraggled. We want to see SMILES, and help! More "Ellie's" on staff needed. Smiling, friendly and helpful!
Excellent pool, warm and soothing, great for all. Excellent location for food and fun. Ellie at the front desk was FABULOUS! She helped us with directions, good places to visit and an umbrella to borrow, when the weather turned particularly nasty one morning. She's a keeper! ☺️
Stayed in August 2023
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Reviewed: July 24, 2023
Ruth
United Kingdom32 Reviews1 helpful vote9.0“2nd visit to this hotel”- • Leisure trip
- • Couple
- • Queen Room with Two Queen Beds and Sofa Bed
- • Stayed 1 night
- • Submitted from a mobile device
Basic breakfast no orange juice and terrible coffee so ended up going to Starbucks
This was our 2nd stay at this Hyatt on our way back up to Chicago as its a couple of hours away. Good that you can pull up outside to check in before moving car to multi storey across the road which is paid for by the hotel. Beds were comfortable and clean and we will go back again on our next road trip. Great little map available at the hotel helped us locate good food and brewery just around the corner
Stayed in July 2023
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Reviewed: July 12, 2023
Msp
Germany10 Reviews2 helpful votes7.0Good- • Business trip
- • Group
- • King Room with Sofa Bed - High Floor
- • Stayed 2 nights
For Business hotel room service not every day without agreement is unusual
Nice Gym, for US good breakfast
Stayed in July 2023
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Reviewed: June 29, 2023
Ida
United States of America1 review1 helpful vote9.0“My home away from home. I will enjoy staying here every visit to ISU/ my son”- • Leisure trip
- • Family with young children
- • King Room with Sofa Bed
- • Stayed 1 night
- • Submitted from a mobile device
The only thing is there were no bags for the ice bucket.
Brison was so polite and very helpful with answering questions!!
Stayed in June 2023
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Reviewed: June 24, 2023
Angela
United States of America6 Reviews1 helpful vote9.0“Great experience would definitely stay again.”- • Leisure trip
- • Couple
- • Queen Room with Two Queen Beds and Sofa Bed
- • Stayed 3 nights
- • Submitted from a mobile device
A little overpriced. Breakfast could have been better.
The location was great. Rooms was clean and beds were comfortable. Night desk guy that wore suspenders was awesome!!
Stayed in June 2023
