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Reviews of Hyatt Place Chicago Schaumburg This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

1851 McConnor Parkway, Schaumburg, IL 60173, United States of America

#13 of 31 hotels in Schaumburg

Guests' Choice

Review Score

Based on 734 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.6

  • Location

    8.9

  • Facilities

    8.4

  • Staff

    8.9

  • Value for money

    8.2

  • Free Wifi

    8.6

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 23, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • King Room with Sofa Bed
    • Stayed 4 nights
    • Submitted from a mobile device

    The location is very good :)

    Stayed in May 2024

  • Reviewed: May 9, 2024

    9.0
    nice
    • Leisure trip
    • Couple
    • King Room with Sofa Bed
    • Stayed 1 night

    closet door was off the track.

    Room is good size, bed comfortable and clean. breakfast and coffee good.

    Stayed in May 2024

  • Reviewed: May 2, 2024

    8.0
    overall ok
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds and Accessible Tub - Disability Access
    • Stayed 2 nights
    • Submitted from a mobile device

    Too much running and talking at 2am i’m the morning but I was so tired that ignored

    I love everything!

    Stayed in April 2024

  • Reviewed: April 24, 2024

    8.0
    My stay was nice, it’s just that when I called for joining rooms I was told it will be put in the notes so I can be acco
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds and Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    The property was nice, great location.

    Breakfast

    Stayed in April 2024

  • Reviewed: April 9, 2024

    9.0
    Very good stay for a night of sleep while shopping closeby
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds and Sofa Bed
    • Stayed 1 night

    - Beds are not as comfortable as I expected. - A faucet in the mini-kitchen was leaking water drops and for the light-sleep person, it may damage sleep. A good review of these faucets could help prevent leakages, save water and improve guests' sleep.

    - Friendly staff - Breakfast selection - Size of the room for a family

    Stayed in April 2024

  • Reviewed: April 7, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • King Room with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    The property was clean, and comfortable

    Stayed in April 2024

  • Reviewed: March 28, 2024

    8.0
    Good value and location and decent breakfast
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds and Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast was a little cold, not enough microwaves

    Location and pool area

    Stayed in March 2024

  • Reviewed: March 18, 2024

    8.0
    The responsiveness of the staff was impressive; I would stay there again (on the south side)
    • Business trip
    • Solo traveler
    • King Room with Sofa Bed
    • Stayed 5 nights
    • Submitted from a mobile device

    They didn't refresh the supply for the coffee, so had to ask twice. The highway is loud on the north side, but I moved to the south side, which was then fine. There was also a large number of rowdy girls attending a cheerleader competition. Had to change rooms another time because of the noise.

    The room was clean and well-outfitted, including a separate counter with a good coffee-maker, sink and a fridge underneath. There was also a large couch, so quite a spacious room.

    Stayed in March 2024

  • Reviewed: March 18, 2024

    8.0
    St.PatricksWeekend
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds with Sofa and Roll-In Shower - Disability Access
    • Stayed 1 night
    • Submitted from a mobile device

    The rooms don't have microwave, very useful when having children and not going to the first floor in the extended breakfast room, we also disliked the coffee pots, miss being able to bring my own filter and coffee grounds, now these simple flavorless packet don't do the job, a simple small coffee pot and a small microwave would have been awesome oh and also someone to check the pool more often, lots of paint flakes floating near the edges, kids inhale the water while swimming and playing.

    Loved the room, minus the misunderstanding of room wall decor, had double queen, it was like a mini apartment, great when traveling with kids

    Stayed in March 2024

  • Reviewed: March 18, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds and Sofa bed - High Floor
    • Stayed 2 nights
    • Submitted from a mobile device

    We were disappointed that our room wasn't serviced during our stay. The dirty towels weren't picked up or replenished with new ones.

    .

    Stayed in March 2024

  • Reviewed: February 18, 2024

    9.0
    Wonderful
    • Business trip
    • Family with young children
    • King Room with Sofa Bed and Accessible Tub - Disability Access
    • Stayed 4 nights
    • Submitted from a mobile device

    Close to every thing and very quite. Crew are plesent and helpfull, the place is very clean

    Stayed in February 2024

  • Reviewed: February 5, 2024

    8.0
    Overall it was cool.
    • Leisure trip
    • Family with young children
    • King Room with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    The pool area could be better. Staff wasn’t at desk most times at night when we went down to lobby for questions or stuff we needed for our room.

    The facility was clean.

    Stayed in February 2024

  • Reviewed: January 29, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • King Room with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    The so called bar type of setting could use a major upgrade. But other than that, everything else was perfect.

    The cost and location are very good. Location is less than half a mile away from a major shopping mall and lots of restaurants.

    Stayed in January 2024

  • Reviewed: January 22, 2024

    9.0
    Great value for the cost!
    • With a pet
    • Leisure trip
    • Family with young children
    • King Room with Sofa Bed
    • Stayed 3 nights
    • Submitted from a mobile device

    With a $75 pet fee, I would have like to see an actual pet relief area. But at least a trashcan at all of the entrances to throw away bags.

    The staff was all friendly and helpful and the room was clean and a great setup. The breakfast was a good variety of options

    Stayed in January 2024

  • Reviewed: January 8, 2024

    7.0
    Comfortable Stay
    • Leisure trip
    • Family with young children
    • King Room with Sofa Bed
    • Stayed 1 night

    Bathroom was small. TV placement is strange but being on a swivel works. Not a lot of outlet options but had USB ports for charging electronics. Pool area was okay; pool water was warm, but the pool area felt like the a/c was on, very cold!!

    Room was clean. Updated since our last stay in April '23. Facilities were clean and updated. Breakfast included in stay is nice. Close to main highway and easy drive to Chicago O'Hare airport. There is plenty to do in the area. Woodfield mall, Legoland Discovery, etc. Plenty of food options also.

    Stayed in January 2024

  • Reviewed: December 18, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    I didn’t know I was going to be charged and extra 25$ for incentive and not get it back for 7 or 8 business days . Would of be nice to know at check in time…..

    Stayed in December 2023

  • Reviewed: December 11, 2023

    9.0
    I have to send a appreciation note for the staff at the front desk she was so polite and proffesional and i love her cus
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds and Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing!!

    Beautiful location close to all restaurants and shopping places specially close to Woodfield mall .very nice ambiance and amazing hospitality

    Stayed in December 2023

  • Reviewed: December 5, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • King Room with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    It was nice

    Stayed in October 2023

  • Reviewed: November 26, 2023

    9.0
    Property was is a great location
    • Solo traveler
    • King Room with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    No complaints

    Very clean Staff was very friendly and attentive

    Stayed in November 2023

  • Reviewed: November 26, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • King Room with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    The bed wasn’t too comfortable. Comforter and sheets felt like a heavy paper towel

    Stayed in November 2023

  • Reviewed: November 22, 2023

    7.0
    Good
    • Business trip
    • Solo traveler
    • King Room with Sofa Bed
    • Stayed 1 night

    Nothing.

    Everything not bad.

    Stayed in September 2023

  • Reviewed: November 13, 2023

    8.0
    Overall great stay and would stay again!! :)
    • Leisure trip
    • Family with young children
    • King Room with Sofa Bed
    • Stayed 1 night

    The only complaint I have is where the TV was positioned. There was a pullout couch that was on one said and the bed on the other. The tv looked like it was supposed to share. I understand the position but also, poor set up of the room.

    The room was great! Bed was super comfortable. Breakfast was pretty good! typical hotel breakfast but it was tasteful.

    Stayed in November 2023

  • Reviewed: November 6, 2023

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • King Room with Sofa Bed
    • Stayed 1 night

    Breakfast was rather boring. And would be great if they had airport shuttle.

    Really nice room! Comfortable and with lots of space. Front desk was very helpful and cheerful.

    Stayed in October 2023

  • Reviewed: October 21, 2023

    9.0
    Wonderful
    • Business trip
    • Group
    • Double Room with Two Double Beds and Sofa Bed
    • Stayed 5 nights

    The breakfast area is a bit small and spread around the lobby.

    The staff is really welcoming and helpful. The room is roomy and clean. The location is excellent.

    Stayed in October 2023

Showing 1 - 25

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