Reviews of Hyatt Place Cincinnati Airport This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
300 Meijer Drive, Florence, KY 41042, United States of America
#17 of 31 hotels in Florence
Guests' ChoiceReview Score
Based on 375 hotel reviews
8.0Score breakdown
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Cleanliness
8.4
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Comfort
8.2
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Location
8.8
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Facilities
8.1
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Staff
8.7
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Value for money
7.8
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Free WiFi
8.8
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Reviewed: April 30, 2024
Ryan
United States of America1 review7.0“It was great”- • Leisure trip
- • Family with young children
- • Double Room with Two Double Beds and Sofa Bed
- • Stayed 2 nights
- • Submitted from a mobile device
There was no microwave
Stayed in April 2024
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Reviewed: April 29, 2024
Elizabeth
United States of America1 review8.0“Perfect fit for our family!”- • Leisure trip
- • Family with young children
- • Double Room with Two Double Beds and Sofa Bed
- • Stayed 2 nights
- • Submitted from a mobile device
The staff was great.The room was spacious. We will definitely be back.
Stayed in April 2024
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Reviewed: April 29, 2024
Heather
United States of America1 review8.0“Pay for parking, not so nice staff but adequate hotel”- • Leisure trip
- • Family with young children
- • King Room with Sofa Bed
- • Stayed 1 night
- • Submitted from a mobile device
You have to pay to park in the hotel lot $8 for 24 hours, It was 15$ more than quoted, staff wasn’t too helpful, and I could not change the air temperature in the room luckily I like it cold, that were doing some remodeling so parking was a nightmare on top of having to pay for it,
The room was nice and spacious, just a walk in shower no tub for little ones, very close to Highway, a grocery store and a few food places
Stayed in April 2024
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Reviewed: April 20, 2024
Celina
United States of America4 Reviews9.0Wonderful- • Leisure trip
- • Family with young children
- • Double Room with Two Double Beds and Sofa Bed
- • Stayed 3 nights
- • Submitted from a mobile device
Pool towels were always out in the evening when we went to swim. No microwave our room.
The room was nice and big. The pool was wonderful! Nice and big breakfast! Lots of choices, even oat milk for the dairy free.
Stayed in April 2024
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Reviewed: March 31, 2024
Jeremy
United States of America1 review9.0Wonderful- • Leisure trip
- • Couple
- • Double Room with Two Double Beds and Sofa Bed
- • Stayed 2 nights
- • Submitted from a mobile device
The only downer was no hot tub.
Stayed in March 2024
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Reviewed: March 25, 2024
Marshall
United States of America1 review8.0“Great location, amenities and breakfast.”- • Leisure trip
- • Family with young children
- • Double Room with Two Double Beds and Sofa Bed
- • Stayed 2 nights
Some areas could be updated.
Location was very good, room was very good and breakfast was very good. Hotel could use a few updates.
Stayed in March 2024
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Reviewed: March 18, 2024
Erika
United States of America1 review9.0Wonderful- • Leisure trip
- • Family with young children
- • Double Room with Two Double Beds and Sofa Bed
- • Stayed 1 night
- • Submitted from a mobile device
There is a fee for parking if you drive.
Great price. Staff was extremely nice. Rooms were clean and huge. Lots of breakfast options and everything was hot and being refilled constantly. Pool area was clean and well maintained. Would absolutely stay again or recommend to friends or family.
Stayed in March 2024
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Reviewed: March 4, 2024
Light
United States of America1 review7.0“Great location, hotel needs updated like many other hotels I’ve stayed in lately. Needs modernized for sure”- • Leisure trip
- • Family with young children
- • King Room with Sofa Bed
- • Stayed 2 nights
- • Submitted from a mobile device
Our room smelled like cigarettes, shower wasn’t clean and I asked for them to come clean it and they didn’t. Needed a good dusting.
Location
Stayed in March 2024
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Reviewed: October 30, 2023
Kelly
United States of America2 Reviews7.0“It was ok but could have been better.”- • Leisure trip
- • Couple
- • Specialty King Room with Sofa Bed
- • Stayed 3 nights
- • Submitted from a mobile device
Having to pay extra to park there.
Close to everything.
Stayed in October 2023
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Reviewed: October 17, 2023
Karen
United States of America4 Reviews8.0“Beautiful room and very friendly and professional people.”- • Leisure trip
- • Couple
- • Specialty King Room with Sofa Bed
- • Stayed 3 nights
The breakfast was horrible. It left enough to be desired. the only negative I can say about the room is that when we turned the air conditioner off, it still ran and it kept coming on even in the off position. Also, I think that having to pay for parking really sucks.
The hotel was very nice and clean. The room was beautiful and spacious. I really liked the separation of the rooms with the living room and bedroom being separate. On a whole the room was great. The staff was wonderful and very friendly.
Stayed in October 2023
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Reviewed: September 4, 2023
Nicole
Canada19 Reviews3 helpful votes7.0“An ok stay. Served our purpose but probably would not stay here again.”- • Leisure trip
- • Group
- • King Room with Sofa Bed
- • Stayed 4 nights
- • Submitted from a mobile device
Breakfast was not great. Needed to be replenished quicker. Quite often empty. Coffee was VERY weak. ☹️
Comfortable bed. Great shower pressure.
Stayed in September 2023
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Reviewed: August 23, 2023
Jennifer
United States of America20 Reviews8.0“Realize they charge you to park before staying!!!!”- • Leisure trip
- • Family with young children
- • King Room with Sofa Bed
- • Stayed 1 night
- • Submitted from a mobile device
Read above
Everything, but having to pay to park and paying OVER $10 for a damned beer!!!!! REDICULOUS!!!!
Stayed in August 2023
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Reviewed: August 20, 2023
Kakaeyam
United States of America1 review9.0“A comfortable stay The coffee maker and coffee are lame. Consider upgrading them”- • Leisure trip
- • Couple
- • King Room with Sofa Bed
- • Stayed 6 nights
- • Submitted from a mobile device
While I enjoyed that the complementary breakfast was free I would have enjoyed more variety on different days. Monday through Friday had all the same foods. Try varying the foods on different days. Saturday was the only different day for us and it was a welcome change.
The room was just right. Although I paid more than I ever have for the room, it was in line with what others are now charging for a similar room. The quality of the room and its size and layout were worth the price. A very comfortable stay.
Stayed in August 2023
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Reviewed: July 25, 2023
Samantha
United States of America5 Reviews2 helpful votes9.0“Great room, clean, beautiful, convenient”- • Leisure trip
- • Family with young children
- • Double Room with Two Double Beds and Sofa Bed
- • Stayed 1 night
- • Submitted from a mobile device
Additional charge for parking upon checkin
Stayed in July 2023
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Reviewed: July 16, 2023
Scott
United States of America1 review9.0Wonderful- • Business trip
- • Couple
- • Double Room with Two Double Beds and Sofa Bed
- • Stayed 2 nights
breakfast was 8 out of 10, and the staff was excellent.
Stayed in July 2023
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Reviewed: July 6, 2023
Williams
United States of America1 review9.0“Great stay!”- • Leisure trip
- • Family with young children
- • King Room with Sofa Bed
- • Stayed 1 night
- • Submitted from a mobile device
Bathroom could have been a little cleaner...
Staff was very friendly. Free breakfast was delicious and kept well stocked. Pool area was nice. Room was comfortable. Hotel smelled very clean. Quiet and drama free outside the hotel.
Stayed in July 2023
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Reviewed: July 6, 2023
Allan
United States of America1 review7.0Good- • Leisure trip
- • Family with young children
- • Double Room with Two Double Beds and Sofa Bed
- • Stayed 6 nights
Double beds are too small for 2 normal sized adults to sleep in.
Ranveet at the front desk was the kindest host I've ever had at a hotel.
Stayed in July 2023
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Reviewed: June 21, 2023
Joshua
United States of America1 review7.0Good- • Leisure trip
- • Family with young children
- • Double Room with Two Double Beds and Sofa Bed
- • Stayed 2 nights
- • Submitted from a mobile device
Limited breakfast choices, but somewhat typical for most hotels we’ve stayed at. Items weren’t refilled during breakfast. There was a managed cleaning up people’s dishes the second morning though. Bathroom/shower area did not vent properly. Can tell where ceiling has been patched or mold covered up. Tub was also very unstable when stepping in it.
Our room was clean upon arrival.
Stayed in June 2023
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Reviewed: June 5, 2023
Melenia
United States of America1 review7.0Good- • Leisure trip
- • Couple
- • King Room with Sofa Bed and Accessible Tub - Disability Access
- • Stayed 2 nights
- • Submitted from a mobile device
The price was over rated for the room . I also didnt like the way the room was set up . Water pressure in shower at times was low. .
Customer service it was cean
Stayed in June 2023
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Reviewed: May 27, 2023
Quarles
United States of America1 review8.0“It was an ok stay. Would stay again for a one nighter.”- • Leisure trip
- • Family with young children
- • Double Room with Two Double Beds and Sofa Bed
- • Stayed 1 night
- • Submitted from a mobile device
The bedroom was very crowded. There was barely enough room to get in either bed from the wall/window sides. The bathroom was tiny. Had to walk in side ways to get past the toilet to close the door. There was only one tv shared by the living room and the bedroom.
Breakfast was okay. Not great but okay. The pool area was okay, not great, as well. The living room was very spacious. Convenient location for the Ark Encounter. Lots of shopping and restaurants nearby.
Stayed in May 2023
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Reviewed: April 28, 2023
Pamela
United States of America1 review8.0“Not sure will stay again.”- • Couple
- • Specialty King Room with Sofa Bed
- • Stayed 3 nights
- • Submitted from a mobile device
Breakfast options poor canned fruit, cold instant eggs cold sausage two days in a row. Biscuit and gravy could have been slightly better but was also served cold. No half/half available for coffee.
Staff very friendly. Room clean.
Stayed in April 2023
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Reviewed: April 17, 2023
Ashley'aaron
United States of America2 Reviews1 helpful vote7.0“Nice hotel, would stay again… but carpet is absolutely disgusting 🤢 don’t go barefoot.”- • Leisure trip
- • Family with young children
- • Double Room with Two Double Beds and Sofa Bed
- • Stayed 2 nights
- • Submitted from a mobile device
The carpet in our room was very disgusting. Needs a major shampooing or replaced. Also, the breakfast was no good. Only thing good was the waffles that they offered but for as busy as the hotel is, they need more than just one waffle maker….
location was great bed was comfortable and clean
Stayed in April 2023
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Reviewed: April 5, 2023
Brad
United States of America1 review7.0Good- • Leisure trip
- • Family with young children
- • Specialty Double Room with Two Double Beds and Sofa Bed
- • Stayed 1 night
- • Submitted from a mobile device
The pool could have been cleaner. Lots of hair especially in the pool. The breakfast was very disappointing. Sub-par. Not much selection. No eggs, no fresh fruit... Did appreciate the waffle maker.
The location and having rooms that accommodates 5 people in one room.
Stayed in April 2023
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Reviewed: April 3, 2023
Andrew
United States of America1 review9.0“Great hotel will stay again”- • Leisure trip
- • Family with young children
- • Double Room with Two Double Beds and Sofa Bed
- • Stayed 2 nights
- • Submitted from a mobile device
More breakfast
There were so many people that they couldn’t keep up with the breakfast so we went else where to eat other than that this hotel was a great place to stay
Stayed in April 2023
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