They were doing construction and did not mention it upon booking. The cleaning staff came and opened our door at 9:45 am and check out was not until 11 am.

The property was in a good location.

Stayed in August 2023

The hotel is under renovation in some places. Should be OK after that.

Friendly staff.

Stayed in August 2023

Needs renovations. Someone near my room was smoking Marijuana and it smelled up hallway and eventually seeped into room. Not at all pleasant. Had to report it to front desk.

Location, friendly staff.

Stayed in August 2023

Hotel was under repairs. Parking lot was full.

Checking was fast. Staff and nice and courteous. Kitchen in the suite

Stayed in July 2023

The room was clean, the furniture is very worn and needs to be replaced or cleaned as the carpet was also. For some reason there was some very loud music playing in the parking lot, but I was so tired that I went to sleep anyway.

The Front Desk Person KMARHI was very helpful with my request. The staff was good towards Me. No problems with the staff.

Stayed in August 2023

Not very updated. Used to be a Hyatt Place but now it needs renovations. The included breakfast was a small refrigerator with six yogurts

Stayed in July 2023

Room located near elevator

Stayed in July 2023

Post-Covid, it's disappointing to read "complimentary breakfast" and find pre-packaged hard boiled eggs, instant oatmeal (no bowls), granola bars, and yogurt. Yes, it's technically breakfast, but it would be more appropriate to call it "take away breakfast snacks." We are at another Hyatt in another town tonight, and their "complimentary breakfast" offers cereal, toast, fruit, and juice as well as cooked eggs. A more accurate description would be helpful.

Check-in was super easy, and very welcoming for our dog!

Stayed in July 2023

No breakfast provided so it became expensive

Good location clean and friendly

Stayed in July 2023

Toilet shower area a little small. But doesn’t change my liking of the hotel.

Clean and comfortable. Great staff. Cozy room. Lots of space.

Stayed in July 2023

I expected more of a selection for breakfast items. There was only yogurt, granola bars, and muffins. Some hard boiled eggs, toast or bagels would have been nice. Also, some juice would have been nice to have had as well.

Clean, comfortable room. Excellent fitness facility.

Stayed in July 2023

No free room cleaning everyday. If you want one you need to pay a fee. And the free breakfast is more of a snack.

Big room and spacious room.

Stayed in July 2023

Miniature bathroom. AC never got cold and rattled a lot.

Proximity to Cleveland.

Stayed in July 2023

Hotel moderately clean. Should have been remodeled 10 years ago

Pick-up and go. A small wrapped muffin, coffee, yogurt, food bars, packaged oatmeal

Stayed in July 2023

The pool and you should promise breakfast in the reservation when you don’t provide it, it’s just a coffee and a muffin very poor.

Friendly staff and comfort and very clean room.

Stayed in July 2023

Breakfast not enough to pick from.

Stayed in July 2023

There was a leak in our first room and the front desk gentleman didn't seem to believe me.

The beds were very comfortable.

Stayed in July 2023

It's was quiet

Stayed in July 2023

Was getting old and worn down in places like the elevator Staff could have been more helpful. Breakfast was nothing but an option of one granola bar, one mini muffin in plastic, and coffee. That was disappointing.

Location and size of rooms

Stayed in June 2023

Microwave did not work. Coffee maker did not work. No iron. No hairdryer. Sink drained very slowly.

Sink separate from tub and toilet. Evening staff was very friendly and helpful.

Stayed in June 2023

The pool was closed for maintenance.

The staff was friendly and attentive. The room was comfortable and affordable. The air conditioner worked great. No one seemed to mind my loud kids.

Stayed in June 2023

The breakfast was kinda awful. There was cereal and oatmeal but no milk, spoons, or bowls. There was coffee but no sugar, or spoons. A few times I went down stairs and nothing was there; Also no one was ever at the kitchen counter to answer questions or cook. In order to get information I had to walk around to the front desk and ask, but they weren't always knowledgeable. I did like the little workout room, but the equipment didn't really work, so I kinda stayed on the treadmill and I used the bike, but the machine didn't stay on track. The room was clean, but had one tv in the middle of the room and I was with family, but thank God I had a tablet and headphones. I saw maybe 2 or 3 roaches, when I first got there, but I didn't stay in the room much. O yeah, I barely saw room service.

I was able to workout in the fitness room alone. It was a good time for meditation.

Stayed in May 2023

A bit old - could use freshening up

Location and amenities - nice little living room area

Stayed in June 2023

When I booked, it said there would be a breakfast provided. I expected more than coffee and a granola bar. The showers were also a tight squeeze if you’re a plus size person.

The place was very clean. I was impressed by the size of the room. Everyone was super nice and accommodating.

Stayed in June 2023

Breakfast was a joke. Fee for pets is high. Did not accept cash. Indoor Pool was not open??

Accepts pets, close to all desired locations.

Stayed in March 2023