Coffee was very good . Breakfast food was just ok . Eggs not real , sausage overcooked,

Rooms were a good size . Beds were comfy .

Stayed in May 2024

We asked for a 2 queen and was given a queen with a sofa bed which one of us had to sleep on since they said they did not have another room for us. Plus they messed up our billing and is still messed up a month later .

The location was good

Stayed in April 2024

The surrounding walkway & seating area around the pool was way too narrow and not accommodating for lounging.

Hotel layout, rooms, dining area, roof top lounge.

Stayed in March 2024

They were out of towels. Hotel was very busy and we were told there were no extra towels due to kids taking them to the pool and they didn’t have housekeeping to wash them. We only had 3 towels in our room but had 4 people that needed to shower 🙁.

Stayed in February 2024

The River Room Size of the room Breakfast Friendly, helpful staff

Stayed in February 2024

Trains were loud in The morning and pool was cold

Room size, view and beds were comfy good breakfast

Stayed in February 2024

Swimming pool a bit small.

Clean and modern look. Breakfast was great and room was spacious.

Stayed in December 2023

People talking in the hallway at midnight

Clean and comfortable

Stayed in November 2023

Location is nice. Great views of the river.

Stayed in November 2023

The bed was broke down. Felt like you were rolling out.

The view

Stayed in October 2023

TV kept disconnecting from Direct TV so had to unplug and reset every day. No one told me at checkin that there was no room(maid) service unless I asked. I had to grab fresh towels on my own every few days.

Breakfast was good and service was good for table cleaning,location was great

Stayed in August 2023

The duvet was dirty and the breakfast area had ants by one of the tables. The breakfast was not that good.

The bed was comfortable and I liked the fact that shampoo and conditioner was available for use in the nice walk in shower.

Stayed in August 2023

Pretty clean and staff pretty attentive.

Stayed in August 2023

They never cleaned the room during 6 days of our stay. I had to call for towels several times. Called for toilet paper. I had asked for them to clean room on the day 4th day snd was advised could not guarantee since my room was not on schedule? Dince they never cleaned room, i ask do they ever clean the rooms?

Location was great and convenient

Stayed in July 2023

Poor breakfast

Great river views

Stayed in May 2023

We got there and our reservations was not found, it is 11 pm, my family and l traveled 17 hours, we are tired, but no reservations, REALLY?. BOOKING.COM TOOK care of it for us and we got our rooms. I did not like that they served the same things every morning, there was one guy there by the name of Travis who definitely needs recognition, he was very attentive, available, talked to you, the other staff members, never spoke or smile, say good morning, Travis would always go out of his way to make sure everything was replenished, they need more Travis's like him. I told him after two years of being there, he needs an upgrade to a better position. When you see potential in someone, l feel it should be pointed out by the company or you just might lose the good ones. What didn't l like? Check your credit card bill as well, our receipts added up to 2,028 but our credit card was charged almost 2400.00 now we are trying to straighten that out. Would l recommend Hyatt Place East Moline? Yes l would, lbut l would watch my bill very carefully next time. Also, do not expect coffee to be readily available, they don't do that but they should, put a coffee pot on the table before the elevators, you never know how someone's day or night has gone and they need some coffee to kick start again. I have been to numerous hotels and it helps a lot to walk in and coffee is ready. There is also alot of cabinets in the rooms, but no utensils, plates, or anything, you have to buy them yourself, fridge doesn't hold much either. The premises was nice but someone isn't taking care of the flowers or shrubs for sure, they were all dying and Trask right outside the entrance were always full, cigaretts smell was awful bc people stood by the entrance smoking, there were planters filled with cigaretts instead of flowers, nasty. Nice hotel, but there is room for improvements.

The location close to the water, there was a sidewalk where you can bike, walk, run, jog, skate, whatever you want. The hotel was nice as well.

Stayed in July 2023

No microwave in room

Close to venue

Stayed in July 2023

breakfast food could have been warmer

breakfast was okay lots of choices.......

Stayed in June 2023

Should have been advised that maid service was only on request when we checked in, so after being out all day and returning to room we noticed no maid service when confronting the staff at front counter about maid service was informed they should have advised us when checking in, which we were not advised, and staff did not seem to be concerned.

Selection was good but the temp was not good.

Stayed in June 2023

no microwave available in the room

there was no microwave available but in reservation it shows refrigerator and microwave available but not I have 5 months baby with me . i want to reception I told them there was no microwave she your reservation was third party it’s shows wrong pictures you need to cancel reservation start with new with hyatt house per night will charge $290/- I said no sorry I got so much problem because I need to warm milk for my 5 months baby.

Stayed in February 2023

Pool was closed for maintenance both days.

Great hotel! Very clean, friendly staff and amazing breakfast.

Stayed in January 2023

Bar closed too early.

Room was spacious.

Stayed in December 2022

Food we had was definitely third rate. Frozen and microwaved fish and chips. Fish was freezerburned. Fries were pasty and mushy, with little tasty. Other items that others had looked better.67

Room was comfortable, adequate and pleasant.

Stayed in October 2022

Very good

Stayed in September 2022