1114 Texas Avenue, Downtown Houston, Houston, 77002, United States of America
#60 of 436 hotels in Houston
Guests' ChoiceBased on 760 hotel reviews
8.5Cleanliness
9.0
Comfort
9.1
Location
9.1
Facilities
8.7
Staff
8.9
Value for money
8.4
Free WiFi
8.8
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 11, 2024
Saul
BrazilNo cleaning the rooms everyday
Very comfortable room
Stayed in May 2024
Reviewed: April 28, 2024
Lazard
United States of AmericaWe loved everything about our stay and experience
Clean and beautiful
Stayed in April 2024
Reviewed: April 21, 2024
Marvin
United States of AmericaThe room was clean and the bed was awesome!! We had a great night's sleep!!
Stayed in April 2024
Reviewed: April 18, 2024
Aaron
United States of AmericaThe door to the bathroom sometimes wouldn't latch properly
The location of the hotel
Stayed in April 2024
Reviewed: April 17, 2024
Cade
United States of AmericaVery convenient location to Minute Maid, very polite staff
Stayed in April 2024
Reviewed: April 2, 2024
Jennifer
United States of AmericaPaid more for the special king room. I had requested a room on a higher level. Got a room on mid level with a view of a brick wall.
I liked the hotel was just a ten minute walk to Minute Maid Baseball Park. Also a number of bars and restaurants were close by. The metro rail was also close by. Was able to walk to get to many locations.
Stayed in March 2024
Reviewed: March 18, 2024
Wendy
United States of AmericaGreat hotel, huge room. Very comfortable. We also liked the bar on the top floor.
Stayed in February 2024
Reviewed: March 11, 2024
Latia
United States of AmericaN/A
Location
Stayed in March 2024
Reviewed: March 2, 2024
Collins
AustraliaLocation and large room; included breakfast also great.
Stayed in March 2024
Reviewed: March 2, 2024
Towon
United States of AmericaThe 3rd shift girl act like she couldn’t fix food over in the night when its suppose to be 24hr service
Location, breakfast was ok, some of the staff were good, comfortable beds
Stayed in February 2024
Reviewed: February 26, 2024
Jabrokaxx
ArgentinaNot enough sitting places to have breakfast, had to eat standing one day :-( . Lot of waiting in queue to get to the food and coffe, many times ended eating only what was left and not what I wanted.
Good location, big room and very clean, big bathroom.. Excelent bar on top floor with nice views o f the city.
Stayed in February 2024
Reviewed: February 19, 2024
Mariah
United States of AmericaWe asked for a high floor because we wanted a view but ended up looking at a brick wall. Valet was 46 dollars per night plus tax we didn't expect that rate. They messaged us a few days prior to our trip to tell us about parking. The breakfast was good but the waffle maker needs to be replaced and someone else needs to make the eggs they were so overcooked. The bathroom in the king room was nice but didn't offer a lot of privacy. Also the water pressure was not good in the shower.
The bar on the 16th floor and our bartender was so great and the view from the 16th floor bar was really beautiful. The hotel location was good there was alot of options around for food and entertainment. Also the refreshments on the 1st floor were open late night which we loved.
Stayed in February 2024
Reviewed: January 29, 2024
Irene
United States of AmericaI had a group of friends that stayed the night. We were celebrating birthdays. The hotel was clean and the room was very comfortable. The breakfast was great and they even had a Starbucks. I would stay here again!
Stayed in January 2024
Reviewed: January 25, 2024
Jessica
United States of AmericaTheee wasn’t a microwave inside room
Stayed in January 2024
Reviewed: January 18, 2024
Huy
United States of AmericaBreakfast is somewhat mediocre. Valet parking is pricey
Was there for the Houston marathon. Location was the best. Clean and comfortable bed. Friendly and helpful staff
Stayed in January 2024
Reviewed: January 11, 2024
Kseniiad
United States of AmericaThe breakfast was okay, but we didn't want to do it more than once due to limited options and coffee being a bit acidic. The hotel itself looks outdated and not as modern, and the wifi was a bit slow. It was a bit concerning that the elevator didn't require the key card to use, so anyone could ride the elevator.
I loved the staff! So helpful and friendly, the dry cleaning services were very speedy. There were plenty of restaurants nearby and the hotel was close to the tram. The room was spacious and light, even though we had a wall as a window view.
Stayed in January 2024
Reviewed: January 10, 2024
Dan
United States of AmericaLaundry was broke! We needed to do laundry and there was only 1 washer which at the time was out of order. That was very inconvenient due to making an extra trip via Uber to local laundromat to complete.
Room was big and very nice. Nicole at the front desk was exceptional. Staff in general were all very nice and helpful
Stayed in January 2024
Reviewed: January 5, 2024
Traveloneworld
United States of Americaprice is way higher than other hotels in the area and 'city view' room was a joke. there view was blocked and barely can see the city view. Bathroom door was faulty. I would not have paid that much for this.
location is good
Stayed in December 2023
Reviewed: December 28, 2023
Qi
United States of AmericaNone
Cleanness and service
Stayed in December 2023
Reviewed: December 20, 2023
Maya
United States of AmericaNo food options outside of breakfast bar
Location
Stayed in December 2023
Reviewed: December 16, 2023
Robert
CanadaBreakfast was handy in hotel and good
Stayed in December 2023
Reviewed: December 10, 2023
Carolina
AustraliaEarly breakfast. Should finish later around 10.30am
It was amazing
Stayed in December 2023
Reviewed: December 6, 2023
Emiliya
United States of AmericaEverything was clean and comfortable
Stayed in December 2023
Reviewed: December 6, 2023
Sai
United States of AmericaMaybe the quality of breakfast.
Front desk and lobby staff were professional, courteous, and helpful. Excellent service. Breakfast was decent, can improve. Location is perfect for what we need to do.
Stayed in December 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content