12045 Illinois Street, Carmel, IN 46032, United States of America
#7 of 15 hotels in Carmel
Guests' ChoiceBased on 261 hotel reviews
8.5Cleanliness
8.8
Comfort
8.8
Location
8.9
Facilities
8.7
Staff
8.6
Value for money
8.2
Free Wifi
6.9
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 29, 2024
Tracy
United States of AmericaTwo things: 1. The hotel says they serve breakfast until 10am. When we went down at 9:30, there was not much to select from. They advertise that they locally source food with beautiful photos of bacon and a hot breakfast, but we didn't have the pleasure of having that. There was a handful of hard, over cooked sausage, bottom of the barrel oatmeal, some hard-boiled eggs, yogurt, cereal and bread and apples. Our rate included breakfast, so I was a bit disappointed in the selections. It was more like a continental breakfast. If you advertise breakfast until 10am, you should have all the items available until then. 2. I really wanted to pay for the room with a different card upon arrival. They ran the payment in the morning of my arrival and put it on the card that was required to be added when I booked it. So if you want to pay for it in a different way, you can't.
The hotel itself is very nice! It was exceptionally clean, the rooms were very spacious, and the beds were comfortable. The staff were very friendly and helpful.
Stayed in April 2024
Reviewed: April 22, 2024
Meho
United States of AmericaHotel is nice,room was very clean.Thank you.
Stayed in April 2024
Reviewed: April 14, 2024
Melody
United States of AmericaBetter stocked wipes or sprays/paper towel to sanitize exercise equipment.
Nice space for the breakfast. Glad it was real utensils, not plastic. Cut up fruit would be nice. Be sure a staff member checks more often during peak time to ensure utensils are there and that milk, drinking water, other items have not run out. The fitness room was sparse but gave me what I needed. The room itself was comfortable, spacious, clean and quiet. It's always nice at a Hyatt Place to have a hangout area separate from the sleep zone.
Stayed in April 2024
Reviewed: April 6, 2024
Kylie
United States of AmericaThe only thing is that their breakfast time ends at 9:30pm which is pretty early
Super clean and facilities are pretty high end. The staff are nice and I like that they have parking
Stayed in April 2024
Reviewed: February 26, 2024
Tom
United States of AmericaThe price is a little high, but that seems to be the trend of all hotels like this
Breakfast is really good. The eggs are awesome. The rooms are outfitted with vinyl wood plank. Not sure why all hotels don't do that. Much easier to clean and sanitize.
Stayed in February 2024
Reviewed: February 25, 2024
Rebecca
United States of AmericaEverything was fine
The room was very clean, nicely decorated and everything was in good working order.
Stayed in February 2024
Reviewed: February 13, 2024
Vicki
United States of AmericaNothing really
Close to hospital
Stayed in December 2023
Reviewed: February 4, 2024
Kylie
United States of AmericaNice room size
Stayed in February 2024
Reviewed: January 21, 2024
Malmstead
United States of AmericaEverything appeared to be very clean but there was a small section of mold around our shower which was disappointing.
Beautiful, stylish, new, comfortable and inviting. Flexible check-out time. Great place to stay!
Stayed in January 2024
Reviewed: January 19, 2024
Bane
United States of AmericaIt would have been nice to have a hot tub, instead of just the indoor pool. Not a deal breaker, though.
The room was very spacious and clean. The person at check-in was very helpful. FYI, if you are staying due to someone in the family having a procedure next door at IU North Carmel, before booking, check for discount through the hospital. I didn't, the clerk said we could have saved at least 10%.
Stayed in January 2024
Reviewed: January 17, 2024
Mackenzie
United States of AmericaPool temp was a little cold, but otherwise everything was great.
Good breakfast, comfortable, clean, good value.
Stayed in January 2024
Reviewed: January 16, 2024
Kelly
United States of AmericaThe breakfast was very good. Also really appreciated that we could purchase a cocktail and beer and watch a football game in the lobby. The staff was very attentive, especially Arthur.
Stayed in January 2024
Reviewed: November 15, 2023
Glinda
United States of AmericaNo complaints
Food
Stayed in November 2023
Reviewed: October 2, 2023
Harry
United States of AmericaThe comfort of the bed
Did not have
Stayed in October 2023
Reviewed: September 18, 2023
Leslie
United States of AmericaBreakfast had great options, but eggs were cold even though lid was on pan and I coincidentally had eggs that had just been put out by the staff. Otherwise, I was delighted with everything. Staff at front desk with kind and helpful.
Stayed in September 2023
Reviewed: September 8, 2023
Barbara
United States of AmericaNo microwave in the rooms, and no ice machines that we could find
Very clean, good location, very pleasant staff
Stayed in September 2023
Reviewed: August 17, 2023
Larry
United States of AmericaNothing
Proximity to IU North
Stayed in August 2023
Reviewed: August 14, 2023
Farrukh
United States of AmericaThere were a couple of minor inconveniences. First, there was no microwave in the room. We worked around it by eating out most of the time. The 2nd was lack of kid friendly TV channels. The TV only had about 20 channels and wasn't smart enough for you to connect your tablet/phone to it either.
Cleanliness stood out. This was probably the cleanest place I have stayed at in the past three years. The room size was great too. We were traveling with two young ones and we did not feel cramped at all. The WiFi was also very good (albeit insecure like all other hotels).
Stayed in August 2023
Reviewed: August 3, 2023
Bridgette
United States of AmericaThere was no microwave in the room....
The comfort of the hotel....
Stayed in August 2023
Reviewed: July 29, 2023
Shirley
United States of AmericaA little challenged when communicating with desk staff with their limited english, but they were pleasant
Location was excellent. Breakfast was fine. Room was quiet.
Stayed in July 2023
Reviewed: July 5, 2023
Yoder
United States of AmericaRoom Wasn’t as clean this time — bathroom floor
The location is perfect
Stayed in June 2023
Reviewed: June 29, 2023
Lynn
United States of AmericaThe only negative, and this is being picky... is the acoustics of the swimming pool area was so so so loud. With five 10yo boys and a couple dads, it was deafening at times. A little sound deadening material would go along way except that it is rather humid.
The breakfast was delish and wonderful to have a hot meal that I didnt have to make myself!
Stayed in June 2023
Reviewed: June 22, 2023
Katherine
United KingdomAir conditioning abit noisy and to cold but got it switched of
Everything is great been a few times
Stayed in May 2023
Reviewed: June 22, 2023
Tresa
United States of AmericaVery clean. Beds were comfortable
Stayed in June 2023
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