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  5. Reviews of Hyatt Place Marlborough/Apex Center

Reviews of Hyatt Place Marlborough/Apex Center This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

169 Apex Drive, Marlborough, 01752, United States of America

#3 of 10 hotels in Marlborough

Guests' Choice

Review Score

Based on 428 hotel reviews

8.5

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    9.0

  • Location

    9.3

  • Facilities

    8.8

  • Staff

    8.9

  • Value for money

    8.5

  • Free Wifi

    7.9

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 27, 2024

    10
    Perfect location to make day trips to Boston.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and Sofa Bed
    • Stayed 5 nights
    • Submitted from a mobile device

    Parking lot a little small.

    Clean, safe & quiet. Staff were all nice. Breakfast hot items changed. Free parking. Rooms cleaned every day. Many restaurants to choose from.

    Stayed in May 2024

  • Reviewed: May 20, 2024

    10
    Exceptional
    • Family with young children
    • King Room with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    It was a little on the expensive side

    I liked everything

    Stayed in May 2024

  • Reviewed: April 27, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Pillowcases were rough on skin

    Location was great, rooms clean, pool clean

    Stayed in April 2024

  • Reviewed: April 22, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Room with Sofa Bed - High Floor
    • Stayed 2 nights
    • Submitted from a mobile device

    There was nothing I didn't like

    Breakfast was amazing

    Stayed in April 2024

  • Reviewed: March 31, 2024

    10
    Great family stay, lots of food choices and fun within walking minutes or a 2 minute drive. Pool was great, free breakfa
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Loved everything

    So clean!!!

    Stayed in March 2024

  • Reviewed: March 17, 2024

    8.0
    Enjoyed the facilities and room was very clean
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds and Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    There was a lot of young (middle school aged) hockey players also staying at the hotel. Parents didn’t keep a close eye on them so they were a bit wild everywhere you turned. Running in the parking lot at 10PM at night unsupervised while myself and others were trying to park. Hotel staff and stay was great so not saying as a bad review on the hotel itself but maybe those individuals needed to be spoken to.

    The property was super clean and close to amenities

    Stayed in March 2024

  • Reviewed: March 14, 2024

    10
    Amazing and perfect
    • Leisure trip
    • Family with young children
    • King Room with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Everything it was perfect.. I'm so glad they serve breakfast, it was an amazing stay .. the rooms were perfect .. we all love it, and the staff very friendly and we definitely going to be back

    Stayed in March 2024

  • Reviewed: March 8, 2024

    8.0
    Check in terrible with staff wearing inappropriate t-shirts making my niece uncomfortable. Breakfast and check out were
    • Leisure trip
    • Family with young children
    • King Room with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Accommodations were a bit cramped

    Ease of access to local events

    Stayed in February 2024

  • Reviewed: March 4, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds and Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    The breakfast was very poor.

    The room was nice and comfortable.

    Stayed in March 2024

  • Reviewed: February 28, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and Sofa Bed - High Floor
    • Stayed 1 night
    • Submitted from a mobile device

    I didn’t like the fact that the pool area was crowded with young hockey players, who were very inconsiderate of other people in the pool. They were throwing a ball around that kept hitting other hotel guests. The parents just sat there drinking their alcohol drinks and not speaking to them to watch or even stop throwing the ball, because other hotel guests were trying to swim and enjoy the pool as well. The ball even hit a pregnant woman in the stomach. My family didn’t mind the boys playing and having fun, but they just were wild and didn’t care who was around or in the way. They just continued to whip the ball around and nobody at the front desk did anything to resolve the issue.

    The property is very clean and the rooms are nice and spacious. There is free breakfast included in your stay as well. There was a good selection of items to pick from, such as cereal, hot breakfast items, bakery items and fruit. They also provide varieties of milk, juices, tea and coffee. The property is in the vicinity of restaurants, family entertainment and shopping centers.

    Stayed in February 2024

  • Reviewed: February 26, 2024

    7.0
    Good value stay close to restaurants and APEX entertainment
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and Sofa Bed
    • Stayed 1 night

    It was frustrating that the pool was closed for maintenance the next day. We were initially told the pool should be open normal the next day, but when we got down at 8 am someone was shocking it and said it would be open at 10. We killed some time, went back down at 10 and then there was a sign saying it was closed for maintenance and would be open at 12- but we had to check out. We had taken the kids on an overnight to have a little getaway, and planned on swimming in the morning so it was frustrating to keep getting different messages about the pool.

    The room was clean, and it was nice to have the couch seating area aside from the beds. The price of the room was a good value, and it was nice to have complimentary breakfast in the morning with multiple options. The kids loved having the indoor pool.

    Stayed in February 2024

  • Reviewed: February 16, 2024

    10
    Clean, friendly, roomy hotel stay.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and Sofa Bed
    • Stayed 1 night

    There was nothing to not like.

    We booked last minute as we came in for a wake and funeral. I chose this for its location and the size of the room. We were 3 adults and it helped us not feel so cramped with the additional seating space.

    Stayed in February 2024

  • Reviewed: February 13, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    nothing

    clean and convenient

    Stayed in February 2024

  • Reviewed: February 12, 2024

    10
    Better than described!!
    • Family with young children
    • Queen Room with Two Queen Beds and Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Parking is limited

    The rooms were bigger than anticipated, pool clean, staff amazing, breakfast was better than your average included breakfast!!

    Stayed in February 2024

  • Reviewed: February 11, 2024

    10
    An enjoyable experience, from the staff to the pool and breakfast everything was great!
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    The property was clean and very well taken care of.

    Stayed in February 2024

  • Reviewed: January 30, 2024

    9.0
    It was excellent. The hotel was very clean and tidy with a nice breakfast.
    • Business trip
    • Solo traveler
    • King Room with Sofa Bed - High Floor
    • Stayed 10 nights
    • Submitted from a mobile device

    Swimming pool does not have changing rooms.

    It was nice, clean with good breakfast

    Stayed in January 2024

  • Reviewed: January 26, 2024

    9.0
    I would recommend this hotel to friends and family for a good price and clean stay!
    • Leisure trip
    • Couple
    • King Room with Sofa Bed - High Floor
    • Stayed 5 nights
    • Submitted from a mobile device

    The pool area was pretty dirty, but there were also tons of hockey families there. I understand that may be out of the control of the staff to keep up with the cleaning for that area.

    The staff were excellent, and the location was great. Also, our room was extremely comfortable and clean. We had a great experience overall and were grateful for the gym, breakfast, and friendly staff.

    Stayed in December 2023

  • Reviewed: January 9, 2024

    7.0
    Great location and price. Staff can be more pleasant and client oriented.
    • Leisure trip
    • Family with young children
    • King Room with Sofa Bed
    • Stayed 14 nights

    Some staff were not very pleasant when some issues raised to them. Some clients' kids were throwing a hard ball in the pool, against pool rules. When raised the issue to front desk the response was "let us worry about it!" Another issue was the need to tell the front desk that our room needs to be cleaned within 3 days.

    Location, price & amenities.

    Stayed in January 2024

  • Reviewed: December 23, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Specialty King Room with Sofa Bed and Accessible Tub
    • Stayed 1 night
    • Submitted from a mobile device

    There was a dog next door barking every time we entered and existed our room.

    Good location, many places for food and entertainment. The bar tender was an incredibly kind and attentive woman. All the staff members I’ve encountered were very polite and accommodating.

    Stayed in November 2023

  • Reviewed: December 21, 2023

    10
    Excellent location with amazing staff. Highly recommend.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    No trash can bags in rooms

    Staff was great

    Stayed in November 2023

  • Reviewed: December 10, 2023

    8.0
    Very comfortable; average value for money.
    • Business trip
    • Solo traveler
    • King Room with Sofa Bed
    • Stayed 3 nights

    Room was too cool for me. Cost is too high compared to hotel just down the road (which I have also stayed at).

    Very central location, especially to restaurants. Nice breakfast. Lovely room; very spacious. Well-stocked with ironing board, hot water jug.

    Stayed in December 2023

  • Reviewed: December 1, 2023

    7.0
    Nice quick stay. Great location.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and Sofa Bed - High Floor
    • Stayed 1 night

    for what it is, price is a bit high. but that was our choice to pay it and stay there so can't blame the hotel for that.

    Great location for quick hockey overnight. Decent options very close for food and entertainment.

    Stayed in November 2023

  • Reviewed: November 27, 2023

    9.0
    Very comfortable stay . I would definitely go back.
    • Family with young children
    • King Room with Sofa Bed
    • Stayed 3 nights
    • Submitted from a mobile device

    I wish it had more entertainment for kids , some games.

    New and modern design. Breakfast was included .

    Stayed in November 2023

  • Reviewed: November 14, 2023

    10
    Exceptional
    • Business trip
    • Family with young children
    • Queen Room with Two Queen Beds and Sofa Bed
    • Stayed 1 night

    Pull out couch was not comfortable to sleep on.

    Price was good, and it was very clean. The fact it had a pool was nice, and the breakfast was a plus!

    Stayed in November 2023

Showing 1 - 25

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