Reviews of Hyatt Place New Orleans Convention Center This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
881 Convention Center Boulevard, Arts - Warehouse District, New Orleans, LA 70130, United States of America
#128 of 171 hotels in New Orleans
Guests' ChoiceReview Score
Based on 480 hotel reviews
7.7Score breakdown
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Cleanliness
8.2
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Comfort
8.2
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Location
8.6
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Facilities
7.9
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Staff
8.6
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Value for money
7.6
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Free Wifi
8.2
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Reviewed: May 5, 2024
Sanders
United States of America6 Reviews7.0“Comfortable and affordable stay”- • Leisure trip
- • Family with young children
- • King Room with Sofa Bed
- • Stayed 1 night
- • Submitted from a mobile device
Everything was exceptional
The staff was friendly and helpful
Stayed in April 2024
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Reviewed: May 4, 2024
Stephanie
United States of America1 review7.0“Our hole week was perfect!! Your front desk staff was always eager to help and were all very nice !!”- • Leisure trip
- • Group
- • Queen Room with Two Queen Beds
- • Stayed 7 nights
We did have an issue with the A/C in our room. We could not get the A/C to stay on or cool enough to keep the room from getting damp. The front desk did have maintenance come up and change the filter...but it still did not help. So we kept the fan on as cool as possible and just made the best of it!!
We didn't make it down everyday for breakfast, but when we did it exceeded our expectations!! Our room was the perfect size!! We've stayed here before so we knew the location was perfect for our visit!!
Stayed in May 2024
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Reviewed: April 18, 2024
Howe
United States of America1 review8.0“FOr a work trip, it was pleasant”- • Business trip
- • Group
- • King Room with Sofa Bed
- • Stayed 3 nights
There were areas of the hotel that needed cleaning (e.g. the elevators were dirty)
The breakfast was a little cold, the room was a little smaller than we expected the location was nice
Stayed in April 2024
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Reviewed: April 8, 2024
Parson
United States of America1 review7.0Good- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds and Sofa Bed
- • Stayed 2 nights
- • Submitted from a mobile device
The breakfast was not good.
With in walking distance of my cruise ship.
Stayed in March 2024
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Reviewed: April 8, 2024
Randy
United States of America1 review8.0Very Good- • Business trip
- • Solo traveler
- • King Room with Sofa Bed
- • Stayed 4 nights
The hotel could use and update, but it was clean
Great breakfast and great bed. What more does one need?
Stayed in April 2024
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Reviewed: April 2, 2024
Pamela
France50 Reviews2 helpful votes9.0“Easy access to city center and riverside”- • Leisure trip
- • Group
- • Queen Room with Two Queen Beds and Sofa Bed - High Floor
- • Stayed 3 nights
- • Submitted from a mobile device
Nice public spaces
Stayed in April 2024
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Reviewed: March 23, 2024
Marcus
Germany23 Reviews1 helpful vote7.0“A safe bet”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds
- • Stayed 1 night
- • Submitted from a mobile device
It is quite a walk to downtown
It's a good hotel, in good condition, clean in everything there you need comfy beds
Stayed in March 2024
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Reviewed: February 29, 2024
Cindy
United States of America2 Reviews7.0“It was nice overall! Just wish we had more choices of food”- • Family with young children
- • King Room with Sofa Bed
- • Stayed 2 nights
- • Submitted from a mobile device
Food options!
Staff were great! It was clean! Wish there was a restaurant inside the hotel.
Stayed in January 2024
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Reviewed: February 16, 2024
Carol
United Kingdom8 Reviews7.0“Average”- • Leisure trip
- • Solo traveler
- • King Room with Sofa Bed
- • Stayed 1 night
- • Submitted from a mobile device
Breakfast
Breakfast was poor. Empty dishes which should Have had food and other food left out too long and had a thick crust (eggs). Ran out of fruit.
Stayed in February 2024
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Reviewed: February 16, 2024
Carroll
United States of America10 Reviews1 helpful vote9.0“EXCELLANT STAY!”- • Leisure trip
- • Couple
- • King Room with Sofa Bed
- • Stayed 2 nights
DESK LADY WAS VERY HELPFUL WHEN IT TURNED OUT THAT OUR RESERVATION WAS SCREWED UP, AND NEVER GOT TO THE FRONT DESK COMPUTER. SHE TRACED THE PROBLEM DOWN AND SUGGESTED ANOTHER WAS TO GET RESERVED AND CHECKED IN. IT WAS A VERY SHORT WALK TO THE PIER TO BOARD OUR CRUISE SHIP.
Stayed in February 2024
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Reviewed: January 13, 2024
Amartya
Germany27 Reviews9.0Wonderful- • Business trip
- • Group
- • Queen Room with Two Queen Beds
- • Stayed 7 nights
Breakfast
Room
Stayed in December 2023
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Reviewed: January 9, 2024
Anitra
United States of America4 Reviews9.0“It was fine”- • Leisure trip
- • Solo traveler
- • Queen Room with Two Queen Beds - High Floor
- • Stayed 3 nights
- • Submitted from a mobile device
Toilet was hard to flush at times
Location
Stayed in January 2024
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Reviewed: January 2, 2024
Pam
United States of America2 Reviews8.0“Nice clean, comfortable place to stay but not in the middle of party chaos .”- • Leisure trip
- • Group
- • Queen Room with Two Queen Beds and Sofa Bed - High Floor
- • Stayed 5 nights
- • Submitted from a mobile device
Toilet ran on and on, NO vent or air circulation in bathroom. Staff was quick to acknowledge you with a hello as you walked in. Angelisa found my friends wallet and immediately put it in safe place. Laverne was quick to solve house keeping solutions after requests to front desk and on phone with housekeeping for extra blanket and towels twice did not deliver.
Breakfast, location, ease and excellence of car valet service
Stayed in January 2024
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Reviewed: December 8, 2023
Matthew
United States of America1 review8.0“Home away from home.”- • Business trip
- • Solo traveler
- • Queen Room with Two Queen Beds
- • Stayed 3 nights
Rooms tend to always have room for improvement in the cleaning department. But overall pretty good.
Staff was all very friendly and helpful.
Stayed in December 2023
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Reviewed: November 18, 2023
Terry
United States of America8 Reviews1 helpful vote8.0“Very clean, welcoming stay for my first visit to N.O.”- • Leisure trip
- • Couple
- • King Room with Sofa Bed
- • Stayed 2 nights
- • Submitted from a mobile device
Safe. Front door requires 24 hour key access.
Stayed in November 2023
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Reviewed: November 1, 2023
Ivaylo
United States of America37 Reviews3 helpful votes7.0Good- • Business trip
- • Solo traveler
- • King Room with Sofa Bed
- • Stayed 3 nights
- • Submitted from a mobile device
This is by far the most run down Hyatt I've been to. Technically this is the only run down Hyatt I've been to. Clearly old, in desperate need for a renovation. The drain in the shower was not working and there was no shower gel. The staff agreed to move me to another room. The lock malfunctioned a couple of times but luckily it worked on the 10th or so attempt. The key to use the elevators is to hold the card steady at the reader for a few seconds UNTIL it lights green (as instructed on the label). The area seemed a bit sketchy on a Saturday night but was OK the other days of my stay. Related to that: You need the card key to get into the hotel but the front desk will open the door for you when you arrive.
The staff was welcoming and helpful.
Stayed in October 2023
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Reviewed: September 28, 2023
Suzanne
Australia46 Reviews2 helpful votes9.0“Great staff, large room, fresh plentiful breakfast”- • Leisure trip
- • Couple
- • King Room with Sofa Bed
- • Stayed 3 nights
- • Submitted from a mobile device
Happy with everything really!
Breakfast was fresh, good choice - loved that there were take away containers. Rooms very spacious … maybe could have had a small table (plenty of room for it). Loved that while a multiple day stay we still received the little extras (moisturiser, make up remover) everyday … usually not the case. Staff extremely friendly and helpful
Stayed in September 2023
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Reviewed: September 18, 2023
Megan
United States of America4 Reviews7.0Good- • Family with young children
- • King Room with Sofa Bed
- • Stayed 3 nights
- • Submitted from a mobile device
The comforter on the bed had been washed so many times that all the stuffing was wadded into hard balls. Not warm or comfortable to sleep under. The lobby had a wet, musty smell. Like they used a moldy mop to mop the floors.
Stayed in September 2023
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Reviewed: September 15, 2023
Lena
United States of America11 Reviews2 helpful votes8.0Very Good- • Leisure trip
- • Couple
- • King Room with Sofa Bed
- • Stayed 1 night
- • Submitted from a mobile device
The hotel had a bad smell
Location was close to the port which is where we wanted to be.
Stayed in September 2023
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Reviewed: September 14, 2023
Charna
United States of America1 review8.0“Great customer service, great breakfast no complaints jus need bigger bathrooms”- • Leisure trip
- • Family with young children
- • King Room with Sofa Bed
- • Stayed 1 night
- • Submitted from a mobile device
Bathrooms too small
Great breakfast
Stayed in September 2023
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Reviewed: September 11, 2023
Vernae
United States of America2 Reviews8.0Very Good- • Leisure trip
- • Solo traveler
- • Queen Room with Two Queen Beds
- • Stayed 2 nights
- • Submitted from a mobile device
The bedding had 2 rips in it.
The location was far enough from the busy bit close enough to access it.
Stayed in September 2023
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Reviewed: September 5, 2023
Bigjennbabe
United States of America11 Reviews8 helpful votes9.0“Great Location, Great Staff!”- • Leisure trip
- • Travelers with friends
- • King Room with Sofa Bed
- • Stayed 2 nights
- • Submitted from a mobile device
I didn't like the fact that there was NO SWIMMING POOL 😕... Other then that it was cool.
I liked the location and the staff
Stayed in September 2023
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Reviewed: September 4, 2023
Eden
United States of America24 Reviews18 helpful votes7.0“Nice hotel, great breakfast, wonderful staff!”- • Leisure trip
- • Family with young children
- • Queen Room with Sofa Bed and Roll-In Shower - Disability Access
- • Stayed 1 night
- • Submitted from a mobile device
Kind of silly but the glass door was not great for families since the kids use the bathroom during the night. Every-time they did the light shined through the door waking everyone else up. The location is pretty close to a homeless camp and they don’t have a parking lot.
The room was a great size for our large family! The bathroom was renovated and clean. The breakfast had great options (they had like 4 options for different kinds of milks!) and the breakfast staff was very friendly. The location was very close to our cruise we were getting on too!
Stayed in August 2023
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Reviewed: September 4, 2023
Vanatta
United States of America1 review7.0“Over all my stay was great”- • Leisure trip
- • Solo traveler
- • King Room with Sofa Bed
- • Stayed 1 night
- • Submitted from a mobile device
Tv didn’t work
Friendly front desk staff
Stayed in September 2023
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