Didn't know in advance, that the pool and gym were closed for renovation. Knowing that in advance would have been nice. PARKING situation is pretty annoying: upon arrival, told that the only good option for parking is over $35 per day, and is a separate company, so the hotel washes its hands of the problem. Egregious, and annoying. Worse, upon arrival I was told that (at least) that rate would get in and out priveleges for 24 hours. 15 hours later upon bringing the car bag, and wanting to park it for less than an hour, I was told "no, that resets every day around 2pm". Very annoying, and egregious.

Nice, comfortable, suite-like room. Good lounge area, both inside and out. Very good location.

Stayed in April 2024

breakfast spread should have been little more

room is clean and sufficient space.

Stayed in March 2024

A little “basic”

Location was good. Walkable to food and drink. Felt new and clean

Stayed in March 2024

The only way to park at the hotel is via a valet service which is very expensive (the car park is directly opposite the hotel, so there is no need for a valet service).

This is a good hotel in a great location in Bricktown. Clean and comfortable. Gym was closed for refurbishment so they arranged free use of the gym in the hire next door. Friendly staff. Decent breakfast.

Stayed in April 2024

They served a good breakfast. There was lots of room to sit and visit.

Stayed in April 2024

Pool was closed for renovation. Website said there was a restaurant & bar which was a bit of a stretch.

Modern, clean, quiet.

Stayed in April 2024

See above.

The location was awesome. Staff was friendly. Had a plan to use the pool, at check in was told it was under maintenance. I ask why it didn’t show on website but the clerk said they have been trying to post it but it never was. At the same time he told us that the gym was also down, but we could use the motel next to us so my daughter was disappointed because she didn’t feel safe enough to go to the motel next-door by herself and I didn’t want to go and sit waiting on her to finish her workout. After that was told to me I then asked about the fire pit because it looked so nice and cozy on the website. Then he told me that it was also not working that an other visitor was trying it the night before and could not get it working. Just aAfter that was told to me I then asked about the fire pit because it looked so nice and cozy on the website. Then he told me that it was also not working that a other visitor was trying it the night before and could not get it working. Just a little disappointed that five minutes of checking in was not a good start of the trip.

Stayed in March 2024

Food was gross and dirty

Friendly

Stayed in March 2024

Parking was valet only. No room service

Stayed in March 2024

The Breakfast, i'm a Big Breakfast person.

Breakfast could of been better; they didn't have no sausage or bacon when I came down too eat; but it was Ok.

Stayed in March 2024

No indication of pool being closed or under construction prior to arrival.

Hotel is within walking distance of everything Bricktown has to offer. Great patio to relax on after fun filled days. Would highly recommend

Stayed in March 2024

Chose it for the ratings and the indoor pool for the kids. Unfortunately, upon arrival we found out that the pool was not available. Wish we would’ve known that before we made the choice to stay.

Clean and quiet location.

Stayed in March 2024

N/A

A real hotel with modest motel rates

Stayed in March 2024

Our room was very clean lots of room didn't do the breakfast because I am Vegan love the bar area

Stayed in March 2024

The room was dirty wasn’t clean underneath the beds

The location and price was great!

Stayed in March 2024

No gym! Valet service

Staff was amazing.

Stayed in March 2024

Hotel was good only issue was the terribly spotty/ non existent wifi. Which was difficult as this was a business trip.

Location and breakfast were great

Stayed in February 2024

Modern and close to the arena and food locations

Close to the okc arena

Stayed in February 2024

The website and hotel does not make it clear that you have to pay for valet parking. There is literally no where else to park within a reasonable distance to the hotel unless you pay for it

Overall experience was very nice

Stayed in February 2024

There was only valet parking which was very costly.

Location was good for walking to nearby points of interest.

Stayed in February 2024

The breakfast was a major bummer. Not well stocked and no to go plates to take to the room. Food looked very unappealing and I was let down due to my breakfast choices I've had at other hyatt places we have stayed at. Especially for a downtown location. Microwave in the hall and not the room was weird.

We really enjoyed the layout of the room, the courtyard outdoor area and the friendly staff. Nice having a bar on-site. Perfect location for walking around Bricktown.

Stayed in January 2024

I did not like that our only option was to use the valet service that we had to pay for. They advertised 24/7 coffee there was no available coffee. There was no restaurant and no actual bar. What " bar and restaurant" they had was only used between five and 11. There were no menus and there was never anybody at the bar. The swimming pool and gym were also down for renovations that we didn't know before checking in. There was a provided iron and ironing board but nowhere to plug the iron in at conveniently where you could use it with the ironing board.

I liked that there was a free breakfast. I liked that the checkout time was at noon. The rooms were very nice. I enjoyed the provided bathroom essentials.

Stayed in January 2024

My room was above the AC unit which is located outside so it was always buzzing all day all night.

Value, location, cleanliness, staff.

Stayed in January 2024

Paying to park is ridiculous. If you rent a room you should be able to park free

We really like all of it except the parking

Stayed in December 2023