4401 South Laburnum Avenue, Richmond, VA 23231, United States of America
#28 of 75 hotels in Richmond
Guests' ChoiceBased on 172 hotel reviews
8.1Cleanliness
8.5
Comfort
8.7
Location
9.1
Facilities
8.3
Staff
8.8
Value for money
8.0
Free Wifi
8.9
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 16, 2024
Henry
United States of AmericaNone
Great
Stayed in May 2024
Reviewed: April 15, 2024
Stacey
United States of AmericaThe breakfast was not good. The beds were lumpy and the tv went out several times
It was clean but random
Stayed in April 2024
Reviewed: April 13, 2024
Shuana
United States of AmericaDid not know Wi-Fi was available
Location great
Stayed in March 2024
Reviewed: April 11, 2024
Nicole
United States of Americanothing
that i had alot of shopping places to go to and alot of food places around to eat
Stayed in April 2024
Reviewed: April 10, 2024
Darios
United States of AmericaThere was just one elevator working making waiting time to and from room ridiculous
Room size and cleanest
Stayed in April 2024
Reviewed: February 29, 2024
Samita
United States of Americaroom was little smelly !!
every thing was perfect !! breafast was awesome !!
Stayed in February 2024
Reviewed: February 4, 2024
Medina
United States of AmericaThe lack of a USB port in the room was a little inconvenient. Had to go to Target to purchase one.
From the easiest check-in I've ever experienced to the cleanliness of the room. It was a nice stay... Without hesitancy I would stay here again.
Stayed in February 2024
Reviewed: December 13, 2023
Alesha
United States of AmericaThe shower was absolutely awful. The water pressure was basically like a dripping. The water was also barely warm. I’ve never had a worse shower.
Nice hotel super convenient to a lot of things and appeared to be in a good neighborhood.
Stayed in December 2023
Reviewed: December 11, 2023
Christine
United States of AmericaCarpet in rooms.
Free breakfast and location. Wishes there wasn’t carpet in the rooms
Stayed in December 2023
Reviewed: December 11, 2023
Amanda
United States of AmericaThe AC was hit or miss and very loud
The staff was amazing! Loved the amenities and the rooms were clean!
Stayed in December 2023
Reviewed: November 26, 2023
Clearence
United States of AmericaNothing.
The location.
Stayed in November 2023
Reviewed: November 23, 2023
Donna
United States of AmericaLady bugs I think it was...was flying around and some dead on floor and in window
Breakfast was good and location was good
Stayed in November 2023
Reviewed: November 5, 2023
Vernon
United States of AmericaI left a new medical thermos bottle in the room refrigerator. This thermos was brand new and contained several pens of diabetic medications. These meds are also expensive. I realized I left them and called back several hours later to see if turned into front desk or if still in refrigerator. The answer: no one turned them in and they may have been trashed. This cannister was obviously not trash, brand new. I had even left a small 5 dollar tip in room for staff, very disappointed.
Front desk staff on day one were very nice, professional. Room comfortable. Food was good.
Stayed in November 2023
Reviewed: October 21, 2023
Carey
United States of America$5 fee to park a car in a huge lot that obviously provides free parking for restaurants.
Close to the airport. Restaurants within walking distance.
Stayed in October 2023
Reviewed: September 16, 2023
David
United States of AmericaThe hot water for the sink and shower took an exceedingly long time to make it up to our room. We would have to run the shower and sink full blast for 5 to 9 minutes before we could take a warm shower. I would have expected the water to be warm sooner, regardless of what floor we were on.
Breakfast was excellent. Well stocked, the hot foods were hot and the cold foods were cold. The selection was abundent and staff very friendly. The location was fine and comfortable.
Stayed in September 2023
Reviewed: August 20, 2023
Carlos
CanadaThe activity the hotel took on my card was overkill. Daily authorizations of over 1k seems extreme and unnecessary. The authorizations also take 1-3 business days to drop off. Seems completely unnecessary, they should've just charged my card once for the full amount (plus any security fees) and left it at that. Not run up my credit card several thousands of dollars. I had the money... but what if I didn't?!
Great place, nice staff, rooms are clean and there were no obvious signs of bugs. The breakfast was pretty good too.
Stayed in August 2023
Reviewed: August 3, 2023
Comfort
United States of AmericaNo complaints
Nice location.
Stayed in July 2023
Reviewed: July 26, 2023
Olufemi
United States of AmericaRooms have a fridge but no microwave No safe
Nice sitting area in the room
Stayed in July 2023
Reviewed: June 5, 2023
Jennifer
United States of Americahow I had to come downstairs and get my own toilet paper at 10pm when I was ready for bed
cleanliness staff
Stayed in June 2023
Reviewed: May 25, 2023
Barbara
United States of AmericaWould have gave a 10, but the bathroom was small. Clean but very small and room phone didn't work and weak wifi signal.
The location was excellent right off highway. Breakfast was really nice with great selection. We were close to everything the mall food, and entertainment.
Stayed in May 2023
Reviewed: April 30, 2023
Meredith
United States of Americaprice was a little more than I had wanted to spend
location, comfortable large room, great morning breakfast included
Stayed in April 2023
Reviewed: October 25, 2022
Patricia
United States of AmericaRestaurant was not open, guests talking outside my window smoking until after 10 pm.
close to airport
Stayed in September 2022
Reviewed: October 11, 2022
Glenda
United States of AmericaBathtub stains No cleaning of the room
Great with many choices Friendly cook
Stayed in October 2022
Reviewed: September 16, 2022
Jeffrey
United States of AmericaAC unit was way too loud and had zero reception on my mobile phone in my room
breakfast was fine, location was great and the staff was very courteous and friendly
Stayed in September 2022
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