4100 Cox Road, Short Pump, VA 23060, United States of America
#5 of 6 hotels in Short Pump
Guests' ChoiceBased on 381 hotel reviews
7.5Cleanliness
7.9
Comfort
8.0
Location
8.6
Facilities
7.7
Staff
8.3
Value for money
7.5
Free WiFi
8.0
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 13, 2024
Rob
United States of AmericaBreakfast was only ok, nothing special but coffee was good and they refilled empty canisters quickly
In a great location and a very nice large room with plenty of space.
Stayed in May 2024
Reviewed: May 12, 2024
Berenice
United States of AmericaThe staff members.
everything perfect except for the staff, not friendly at all. However is pretty good
Stayed in March 2024
Reviewed: May 8, 2024
Adams
United States of AmericaThe free water down stairs that holds lemon and cucumber not cleaned or changed during state and it was cloudy.
Size, location, breakfast
Stayed in March 2024
Reviewed: April 25, 2024
Benoit
CanadaBreakfast should start at 06:30 , we are snowbirds , travelling thru , so we like early departure .and there should be a microwave in the room ,
Clean and comfy
Stayed in April 2024
Reviewed: April 2, 2024
Baldwin
United States of AmericaCracked tile in shower. Low water pressure.
Very clean. Quiet. Good location.
Stayed in March 2024
Reviewed: February 27, 2024
Kenneth
United States of AmericaVery very busy.
Very nice room.
Stayed in February 2024
Reviewed: February 26, 2024
Andy
United States of Americastaff was on private phone call during check in, complaining about having too much to do. She then disappeared with a customer for about 3 minutes while 3 others where waiting to get checked in. Staff was easily distracted, not forthcoming, looked like she didn't want to work there.. Everything else was a very positive experience.
Stayed in February 2024
Reviewed: February 13, 2024
Robert
United States of AmericaNothing
Clean,set up,value ,confort.
Stayed in February 2024
Reviewed: January 11, 2024
Pauline
United States of AmericaThe room and breakfast.
The location.
Stayed in December 2023
Reviewed: October 10, 2023
Deirdre
United States of AmericaDidn't recieve room that I booked. Was rold booking.com does that all the time 🤔
Breakfast selections
Stayed in October 2023
Reviewed: September 28, 2023
Susy
United States of AmericaBreakfast was delicious!
Stayed in September 2023
Reviewed: September 6, 2023
Linda
United States of Americabathroom was so small door was in the way. pool was not open.
the check in was perfect breakfast was delicious
Stayed in September 2023
Reviewed: August 28, 2023
Tiffany
United States of AmericaElevators were dirty there was gum on the floor. The bedside table was infested with ants that carried over to bed and wall. Floor in room not clean.
Very convenient to where we needed to be
Stayed in August 2023
Reviewed: August 14, 2023
Shayla
United States of AmericaThe TV station selection is terrible. We couldn’t even watch the football games that came on that day.
Cleanliness
Stayed in August 2023
Reviewed: August 3, 2023
Wanda
United States of AmericaI didn’t like that only one elevator was working and the other elevator was really slow
Stayed in July 2023
Reviewed: July 8, 2023
Jalesa
United States of Americanothing to dislike !
nice, personable, dainty and cute !
Stayed in June 2023
Reviewed: June 11, 2023
Brad
United States of Americapool was closed
Location, room layout, quality of the breakfast food. I’d like to note that the manager was very professional.
Stayed in June 2023
Reviewed: May 23, 2023
Sharon
United States of AmericaI booked my stay for 2 nights but the hotel checked me out after 1 night stay . I called Booking.com customer service and they straighten things out
Location was great, room was clean, workers at the front desk were friendly
Stayed in May 2023
Reviewed: May 22, 2023
Wei-hsiang
United States of AmericaThe countertop sink in the room is a bit too small
Breakfast is good.
Stayed in March 2023
Reviewed: May 10, 2023
Bryan
United States of AmericaSitting area.
Comfortable, disappointed there was no daily cleaning of the room!
Stayed in May 2023
Reviewed: April 29, 2023
Russell
United States of AmericaWe had a very restful sleep after a long drive. Thank you!
Stayed in April 2023
Reviewed: April 9, 2023
Shamika
United States of AmericaMy son spilled some food and when we asked for clean linen thsy only gave us a blanket. One of the beds in our room had a stain on the sheets
The staff was excellent and very friendly
Stayed in April 2023
Reviewed: April 3, 2023
Caterina
United States of AmericaThe coffee was empty whenever I went to get a cup; the room wasn't cleaned very well. there was food on the floor and a pile of hair in the bathroom .
The staff was excellent; very professional and friendly
Stayed in April 2023
Reviewed: March 30, 2023
Debika
United States of AmericaThe gym needed a good cleaning and the temp was set high and could no be adjusted. There was a beeping noise our entire visit and we could never figure out what it was.
The breakfast was very good. The room was reasonably clean. The staff was helpful.
Stayed in March 2023
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