407 Broadway Ave, Santa Cruz, 95060, United States of America
#12 of 57 hotels in Santa Cruz
Guests' ChoiceBased on 735 hotel reviews
8.5Cleanliness
9.0
Comfort
9.1
Location
8.6
Facilities
8.8
Staff
8.9
Value for money
8.2
Free Wifi
8.6
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: July 28, 2023
Donna
United States of AmericaValet parking was difficult for a party of 6 with a huge cart and trying to load up our car quickly while people waited for our place. We paid $19 a day for parking and then were expected to tip on top of that.
Breakfast,family suite, pool
Stayed in July 2023
Reviewed: July 27, 2023
Michele
United States of AmericaEVEN THOUGH THERE IS NO SMOKING AT THE HOTEL ( AND A NOTICE OF A $250 CHARGE IF YOU DO SMOKE ) THERE WAS A STRONG “MARIJUANA” ODER IN THE HALL AND EVEN WAFTED INTO OUR ROOM WITH CHILDREN….NOT COOL!
ROOM WAS CLEAN AND SPACIOUS. POOL AREA CLEAN AND FUN FOR THE KIDS.
Stayed in July 2023
Reviewed: July 26, 2023
Amy
United KingdomRoom key card kept not working
Very large clean room. Excellent facilities and helpful staff. Good breakfast options
Stayed in July 2023
Reviewed: July 25, 2023
Eric
United States of AmericaDelivered on what I needed
Stayed in July 2023
Reviewed: July 22, 2023
Triola
United States of AmericaCentrally located, clean, and comfortable.
Stayed in July 2023
Reviewed: July 20, 2023
George
United KingdomCheap paper cups and plastic straws … totally unnecessary and not very functional… we’re not ecowarriors but wow the amount off plastic waste that is not recycled here is huge!!
Spotless room! Housekeeping the best … 😊
Stayed in July 2023
Reviewed: July 17, 2023
Dennis
United States of AmericaThe room was a great size for a family of 5, and clean. Great location, and short walk to the boardwalk. Breakfast was great every morning. Valet parking was awesome as well.
Stayed in July 2023
Reviewed: July 17, 2023
Lakia
United States of AmericaThe pool could have been bigger with more pool chairs
Clean and very welcoming staff
Stayed in July 2023
Reviewed: July 15, 2023
Silvia
United States of AmericaI got charged for valet parking
Room clean and friendly, helpful staff
Stayed in June 2023
Reviewed: July 14, 2023
Neil
CanadaRoom smelled funny and garbage dumpster pickup was at 430am right outside our window . Extremely loud , woke the family up and couldn’t fall back asleep
Cool atmosphere, friendly staff , nice pool and spacious rooms
Stayed in July 2023
Reviewed: July 13, 2023
Cristina
United States of AmericaNothing
Staff was friendly and helpful. Especially the valet staff!
Stayed in July 2023
Reviewed: July 12, 2023
Jonathan
United States of AmericaHousekeeping only showed up once during a 5 night trip. It seemed to be random, but the front desk would provide any supplies you might need. Rooms on the first floor have zero view of anything and may be actually slightly below ground level providing very little natural light into the room.
The breakfast was fantastic: good spread with all the staples needed to get your day started. The facilities were kept clean, and were modern. The rooms were spacious and well-appointed. Staff was always friendly and greeted you on your way in and out. Calls to the front desk and room service were extremely fast!
Stayed in July 2023
Reviewed: July 9, 2023
Viktor
United States of AmericaI liked everything
Very Good
Stayed in July 2023
Reviewed: July 8, 2023
Ruth
United States of AmericaOne of our rooms was not ready upon our arrival at 4pm.
Friendly staff, clean, free breakfast and its location was walking distance to the boardwalk, downtown and centralized to everything. The valet staff were cool and provided excellent service!
Stayed in July 2023
Reviewed: July 6, 2023
Uchenna
CanadaNothing
Everything
Stayed in July 2023
Reviewed: July 4, 2023
Danielle
United States of AmericaThe front desk staff was very mixed in their level of helpfulness. The pool area had screaming kids all hours of the day. Also kids everywhere during breakfast hours.
The lobby area was nicely decorated. Breakfast was decent with enough variety. The valet staff was fantastic. Very friendly, helpful and they seemed to care about the level of service.
Stayed in July 2023
Reviewed: June 30, 2023
Richard
United States of AmericaThe only place to park is valet @ 20$ per day Adds up…..but it is secure & safe staff was excellent.
Service Spacious rooms Good breakfast Nice pool Good location
Stayed in June 2023
Reviewed: June 29, 2023
Rujuta
United States of AmericaThey could have had proper cutlery for starters
There was not a lot of variety for breakfast but it sufficed!
Stayed in June 2023
Reviewed: June 25, 2023
Wayne
United States of Americafront desk everything else perfect
room super clean pool facility the only problem were front desk didn't like them that much
Stayed in June 2023
Reviewed: June 24, 2023
Marquita
United States of AmericaNo free parking, had to valet for 2 nights
The pool and spa was nice and clean. Breakfast was so good
Stayed in June 2023
Reviewed: June 20, 2023
Olorisandra
NigeriaBeautiful
Stayed in June 2023
Reviewed: June 16, 2023
Daniel
United States of AmericaThe only thing that wasn't perfect, was the amount of towels by the pool area. When I mentioned to staff there were no towels, they immediately stocked them up.
The valets were great, and gave us directions to walk to the beach. The breakfast spread was well equipped with all the essentials. The entire hotel was very clean. The pool was refreshing, and the hot tub was relaxing.
Stayed in June 2023
Reviewed: June 15, 2023
Lotus
TaiwanAircon a little bit noisy.
Roon is big and clean. Breakfast is goof
Stayed in May 2023
Reviewed: June 10, 2023
Maria
United States of AmericaAwesome place. Close to the Boardwalk.
Stayed in June 2023
Reviewed: June 10, 2023
Hazel
United States of AmericaThe pool was a little cold.
The Continental breakfast was a lovely surprise. It had everything. Something for every diner
Stayed in June 2023
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