.

Its good

Stayed in May 2024

There was a man in the hallway overnight by my room for the last two nights of my stay. He just sat at the end of the hallway; he wasn't rude or anything, he actually never spoke. It was unusual that he was in the hallway. I could not tell if he was security or employed by the hotel.

Rooms were clean and staff was friendly. They were still doing renovations, but it was not disruptive. Breakfast was also good. Check-in process was smooth and quick.

Stayed in March 2024

Renovations occurring. No wash cloths in room.

Comfortable room. Nothing special. Park and fly availability

Stayed in February 2024

Better breakfast

Stayed in January 2024

Staff were great!!

Stayed in December 2023

The room key allotted to me first was not working, so I had to change to a different room.

Nice room,and airport shuttle was excellent

Stayed in December 2023

The heating was a bit temperamental. It was either on very high heating or ac, we turned on the heating to a moderate temperate but had to turn off in the middle of the night because it would continue until very hot without regulating.

Great experience, great staff and very nice room

Stayed in December 2023

sweeping and vacuuming of room could of been better

breakfast was more than just coffee and a granola bar

Stayed in December 2023

The airport shuttle stops at 10:30 and my daughters plane was delayed so I had to use Uber/washington flyer.

Love the room and layout and location

Stayed in December 2023

Need to be updated

Nice staff Max was very helpful

Stayed in November 2023

Lack of shower gel for bathing. It was awkward to get the shampoo/conditioner. I didn’t like standing under the shower because the shampoo etc was on the opposite wall.

Room was very comfortable with good amenities

Stayed in October 2023

Difficult shuttle service - need a mobile phone which you might not have if you are coming from overseas

Great size rooms, comfortable bed, good breakfast with many choices, friendly and competent employees

Stayed in October 2023

everything

very nice

Stayed in October 2023

No daily room supplies! Had to ask for coffee and supplies everyday and sometimes they didn't have coffee at the front desk which was annoying.

Great location, friendly staff, nice room.

Stayed in October 2023

I like staying in there it was a good experience

Stayed in September 2023

Nothing

Great airport hotel with good breakfast and convenient shuttle.

Stayed in September 2023

It doesn’t have tooth brushes etc and when I forgot mine and called front desk they told me they don’t have at that point. It’s a bummer because it was late and I didn’t want to go out and buy one. The breakfast was good but the bagels were almost gone and milk was almost empty when we tried to eat. Better to refill in a timely manner.

This Hyatt place sterling has been one of the best economic hotels around dc areas, near IAD airport (which has a metro station). Location is great, parking is free and easy. Surrounding area is quite and not much traffic. Also a Sam club gas and other places nearby. The hotel offers free shuttle service which is very nice. The room is descent maintained and has a small living room with sofa and coffee bar. Earlier check in before 3 is also doable based on their availability as well as late check out. Their staff were very nice and communications are easy. Alexis at front desk and shuttle bus driver Max were very nice people, they’ve made the hotel experience even better.

Stayed in August 2023

A little expensive in my opinion.

Customer service was great, room was comfortable and clean.

Stayed in August 2023

There was no coordination betwwen the hotel reception and the airport shuttle driver. When you arrive at the airport, you have to call the hotel for the shuttle, but the receptionist didn't tell the shuttle driver about my call, so I had to wait at the shuttle stand for almost an hour, and three calls.

The location of the hotel was great, only a few minutes from the airport. The room was comfortable and the breakfast (included) was pretty good. I wish they had more toasters at the breakfast room, so that guests didn't have to wait for a long time to get toast. Good value for the price.

Stayed in August 2023

It seemed hard for staff at breakfast to keep up with the guests who didn’t always make it easy to keep the breakfast area clean and stocked. Staff looked to be working hard, but it was tough during peak times.

Nice rooms that fit our family of 5. Free breakfast had all we needed.

Stayed in August 2023

There could be some bed bug problem. I left today and some suspicious stings shows up. If I run the hotel, I will check bed bugs in 525.

Stayed in August 2023

Breakfast was poor (6-9.30), got there at 9am there was nothing left and staff did not refilled anything, could only have cereals, it was messy around dishes, only plastic utensils available, tables were dirty, nobody was cleaning them, had to wipe the table ourselves...

Nice, clean rooms, good for one night stay

Stayed in August 2023

heard every door open and close and loud in hallway throughout the night. would have been nice to be able to leave the fan on to drown out the noise for a better night sleep.

location and nice room very friendly staff

Stayed in August 2023

The WiFi sucks! My movies or videos were buffering so much. I couldn't enjoy an online game play if I wanted to. My room smelled like bleach.

That I was close to my event I was attending for the time I was there. I enjoyed the hot Breakfast every morning. It never disappointed me. I was able to workout in the gym facility that was also available to kill time. The rooms were spacious and the bed was comfortable. Free parking. Loved that.

Stayed in August 2023