18 N Main St, Sumter, SC 29150, United States of America
#4 of 17 hotels in Sumter
Guests' ChoiceBased on 369 hotel reviews
8.5Cleanliness
9.0
Comfort
9.0
Location
9.1
Facilities
8.9
Staff
8.9
Value for money
8.5
Free Wifi
8.2
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 23, 2024
Macwilliams
United States of AmericaN/A.
I really liked the accessibility of the room for my disabled mother and I loved the customer service of the employees. I felt like they went above and beyond to ensure I had a great stay.
Stayed in May 2024
Reviewed: May 22, 2024
Frank
United States of AmericaThe room was smaller than I expected.
The location of the hotel.
Stayed in March 2024
Reviewed: May 17, 2024
Lakennethia
United States of AmericaRefrigerator didn’t work.
Located in the middle of town close to shops.
Stayed in May 2024
Reviewed: May 15, 2024
Arline
United States of AmericaWater was brown at times
Cleanliness
Stayed in May 2024
Reviewed: May 13, 2024
Nafeesah
United States of AmericaThe blinds are electric blinds would have like to of known how to use them like a sign or manual. I eventually figured it out but,nevertheless I do still feel like the hotel was awesome!!
I first love the location of the hotel it's in a nice town with the convince of stores. Next the hotel room was nice and spacious for my family. The room was clean. For the price I felt it was good and everything was very nice and comfortable. What you call Southern Comforts!!
Stayed in May 2024
Reviewed: May 6, 2024
Linda
United States of Americagreat
Grt
Stayed in May 2024
Reviewed: April 25, 2024
Jimmy
United States of AmericaOur only disappointment was the sofa bed where our nine year old grandson was to sleep. When we pulled it out, the linen was wrinkled and had not been changed.And we found were hair pins on the sheets. We however, contacted the front desk and she took care of the problem immediately!
Facility and accommodations were wonderful! Staff was extremely professional and pleasant
Stayed in April 2024
Reviewed: April 15, 2024
Theresa
United States of AmericaEverything was great 👍🏽
The downtown area is absolutely beautiful 😍
Stayed in April 2024
Reviewed: April 4, 2024
Quentin
United States of AmericaThere's nothing to dislike
The room and breakfast!!!! Ooo yeah the outside courtyard
Stayed in March 2024
Reviewed: April 4, 2024
Alexander
United States of AmericaEverything was awesome!
Did not get to eat breakfast due to an early appointment
Stayed in April 2024
Reviewed: March 26, 2024
Anita
United States of AmericaOn my credit card was a $15 charge beyond my room charge that when I called nobody can explain
Location is great
Stayed in March 2024
Reviewed: March 13, 2024
Robin
United States of AmericaThe breakfast was sub par. The selection was not very desirable. The attendant was not very friendly. It would be nice if there was an actual microwave in the room not on the hallway..
Location was superb, close to everything & clean.
Stayed in March 2024
Reviewed: February 23, 2024
Robert
United States of AmericaThe desk receptionist was outstanding. She was Very friendly, and welcoming. When I checked out early in the morning, she was still working and kept her friendly demeanor. Very refreshing and most memorable part of my stay at the hotel.
Stayed in January 2024
Reviewed: January 9, 2024
Qube
Abkhazia, GeorgiaNice clean hotel with a friendly staff. The breakfast was also very good.
Stayed in January 2024
Reviewed: January 2, 2024
Shantel
United States of AmericaThe bathroom was not cleaned they had to change our room because the handicap bathroom was nasty
Stayed in December 2023
Reviewed: November 14, 2023
Daphne
United States of AmericaLiked everything in the suite..good breakfast choices
Stayed in November 2023
Reviewed: November 13, 2023
Barbara
United States of AmericaNeed a location with phone charger station like the air port.
Excellent
Stayed in November 2023
Reviewed: November 6, 2023
Glenene
United States of AmericaStaff was very friendly and accommodating.
Stayed in November 2023
Reviewed: October 23, 2023
Micaela
United States of AmericaThe bathroom shower head wasn’t clean, and it was hot and muggy in the room with ac on 66.
Breakfast location
Stayed in October 2023
Reviewed: October 5, 2023
Misty
United States of AmericaClean and right in the heart of downtown.
Loved the location
Stayed in October 2023
Reviewed: October 4, 2023
Gregory
United States of AmericaShower was a little moldy
Location
Stayed in September 2023
Reviewed: September 25, 2023
Dinkins
United States of AmericaThe price of the rooms, are a little bit high
Location, and Breakfast was decent...
Stayed in August 2023
Reviewed: September 24, 2023
Robert
United States of AmericaThe fourth floor (where I stayed) never had WiFi eventhough they'd been trying to fix it.
The breakfast was hot and fresh. The room was immaculate. The staff was friendly and helpful.
Stayed in September 2023
Reviewed: September 9, 2023
Terry
United States of AmericaParking is a further walk
Room size and availability. Clean hotel
Stayed in July 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content