335 Independence Blvd, Virginia Beach, 23462, United States of America
#8 of 135 hotels in Virginia Beach
Guests' ChoiceBased on 745 hotel reviews
8.7Cleanliness
9.2
Comfort
9.2
Location
9.0
Facilities
9.0
Staff
9.0
Value for money
8.5
Free WiFi
8.9
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 10, 2024
Ma
United States of AmericaNone
My partner and I stayed at this hotel for 10 nights, from April 30 to May 9, 2024, to celebrate our anniversary and her birthday. I live in Virginia Beach, and I'm aware that finding a good hotel with reasonable rates can be challenging. However, the Hyatt Place in Town Center Virginia exceeded our expectations. It's affordable but offers a level of service you'd expect from a 5-star hotel. The breakfast was fantastic, the location is convenient, and there's plenty of easy-to-find parking. The standout feature for me, though, was the staff. IVY at the front desk was incredibly helpful during check-in, ensuring we kept our rate even though my card had issues with payment. She remained a great help throughout our stay. CINDY A, MEGHAN, and the entire housekeeping team were always on hand to offer assistance and ensure we had everything we needed. BRANDON, ROCKY, CINDY, CONNER, and EMILY at the front desk were all friendly and approachable, addressing any concerns we had with a smile. We even met DENNIS in the elevator, and he kindly asked about our stay and whether the air conditioning was working properly. I can't remember the names of the breakfast area staff, but they were equally amazing, always hard at work to ensure guests had a great start to their day. I used to work in the hospitality industry, so I understand how tough it can be to maintain high standards and keep guests happy. The team at Hyatt Place Town Center did an outstanding job, making us feel welcome and comfortable. I can't thank them enough, and we will definitely be back!
Stayed in May 2024
Reviewed: May 2, 2024
Ja'nelle
United States of AmericaI would have to say clean the air ducts or vents in the bathrooms. It caused us a lot of runny noses and sneezing went away immediately upon leaving our room.
The breakfast was amazing, hot and ready everyday of our stay. The location was perfect, food, gas and grocery stores within 5-10 minute walk. Easy access to interstate.
Stayed in April 2024
Reviewed: April 22, 2024
Michael
United States of AmericaLocation is probably the weakest category because I had to cross two groups of eight lanes of traffic to reach my meeting...but it wasn't a big deal.
Clean, quiet and comfortable room. Super friendly staff! Solid breakfast items and it was nice to be able to have a "nightcap" before heading to my room.
Stayed in April 2024
Reviewed: April 22, 2024
Cc
United States of AmericaThe traffic noise was a little irritating. However, since we live in a large city it really sounded like home, lol.
We loved our room. Huge room with 2 comfy beds and a large sofa.
Stayed in April 2024
Reviewed: April 20, 2024
Daniel
United States of AmericaNothing
Everything
Stayed in April 2024
Reviewed: April 7, 2024
Fulvio
NetherlandsThe rooms facing the road gets noisy. Traffic and/or emergency vehicles on VA Beach boulevard and independence road are loud including sirens even late at night.
Nice and clean hotel on the side of Pembroke mall. Well located in the middle of VA Beach/Norfolk. Many food options around
Stayed in April 2024
Reviewed: April 6, 2024
Frank
United States of AmericaBreakfast was excellent
Stayed in April 2024
Reviewed: April 5, 2024
Tracey
United States of AmericaExcellent overall and the breakfast was super! Very clean and pleasant!
Stayed in April 2024
Reviewed: April 3, 2024
William
United States of AmericaJust a blip with the check in process, a couple got checked into my room a half hour after i got checked in so led to a bit of confusion.
Location was great for what I was there for and there was plenty of stuff withing walking distance food/convenience etc. Breakfast had all the essential food groups available. No Bacon!! Which was probably a good thing because i was able to resist the sausage most mornings. (Would not have been the case with bacon).
Stayed in March 2024
Reviewed: April 3, 2024
Loretta
United States of AmericaQueen beds in the room. Issue with them cleaning the room. Housekeeping staff had a hard time understanding what was being said.
Location
Stayed in March 2024
Reviewed: March 22, 2024
Joanne
United States of AmericaWe love everything!
Parking is excellent
Stayed in March 2024
Reviewed: March 22, 2024
Olson
United States of AmericaThe location was fantastic. Right in the center of everything.
Stayed in March 2024
Reviewed: March 18, 2024
Horace
United States of AmericaGreat and great
Stayed in March 2024
Reviewed: March 12, 2024
Clifton
United States of AmericaNot applicable. :-)
The location was nice---great places to eat and walk. The staff and accommodations were excellent. Could not have had a more relaxing getaway.
Stayed in March 2024
Reviewed: March 12, 2024
Rickey
United States of AmericaI really didn’t find anything that I didn’t like!
Staff members were wonderful. Location and price were excellent. One of the few places that was pet friendly.
Stayed in March 2024
Reviewed: March 4, 2024
Karena
United States of AmericaNothing.
Breakfast was amazing staff was amazing!
Stayed in March 2024
Reviewed: March 1, 2024
Latricia
United States of AmericaNothing
Beautiful hotel
Stayed in February 2024
Reviewed: February 29, 2024
Karena
United States of AmericaHow easy the keys deactivates
Friendly staff very clean and quiet
Stayed in February 2024
Reviewed: February 28, 2024
Jesus
United States of AmericaThere’s nothing we didn’t like
Parking and location
Stayed in February 2024
Reviewed: February 27, 2024
Dana
United States of AmericaThe beds were really comfortable. Property was very clean. Breakfast was decent.
Stayed in February 2024
Reviewed: February 26, 2024
Margaret
United States of AmericaEverything was wonderful derail. No issues with anything
Everything was wonderful
Stayed in February 2024
Reviewed: February 21, 2024
Jerry
United States of AmericaThe refrigerator in my room probably needs to be replaced. Although it did cool, the beverages inside somewhat, it was set on the coolest setting, but there was only minimal cooling.
All the amenities were there. The pool was a hit with the grandson. The location is perfect to shopping and dining.
Stayed in February 2024
Reviewed: February 17, 2024
Jesus
United States of AmericaWe liked everything! Parking and location is great
My husband and I love it here! Super clean and affordable ! We always go to the Hyatt now when traveling to Virginia Beach!!
Stayed in February 2024
Reviewed: February 12, 2024
Patrick
United States of AmericaBreakfast was average. I would have expected a better presentation of fresh fruit,berries granola and yogurt..
Staff was ver accommodating and very friendly.
Stayed in February 2024
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