400 E Street SW, Southwest, Washington, D.C., DC 20024, United States of America
#122 of 156 hotels in Washington, D.C.
Guests' ChoiceBased on 1065 hotel reviews
7.7Cleanliness
8.3
Comfort
8.4
Location
8.8
Facilities
8.0
Staff
8.1
Value for money
7.7
Free Wifi
8.2
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
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End of dialog contentReviewed: May 21, 2024
Lisa
United States of AmericaNothing - it was very nice.
We loved the breakfast. It made the entire family happy. Also we loved the location - the location is why we chose your hotel.
Stayed in April 2024
Reviewed: May 19, 2024
Najmul
CanadaExpensive parking.
Nice location
Stayed in May 2024
Reviewed: May 19, 2024
Moore
United States of AmericaThe wifi was terrible. I could not use it for business purposes. It may cause me to not return.
The facilities are great and the staff were super friendly to us. The location is really good.
Stayed in May 2024
Reviewed: May 14, 2024
Tish
United KingdomThe Placery Food Menu in the evenings or as snacks was very limited and not as varied as it could have been. Prompting people to use the McDonalds and pizza outlet for evening meals snacks etc, including us! The cocktails at the bar were very limited too!
Breakfast area was clean and tidy, food was hot and the staff were great!
Stayed in May 2024
Reviewed: May 12, 2024
Rosemarie
United States of AmericaThere were two rude female staff members who work during breakfast service.
The location was walking distance to the wharf and the monuments.
Stayed in April 2024
Reviewed: May 8, 2024
Amanda
CanadaThe sofa bed was very uncomfortable. The valet parking was really expensive and the app was annoying, it kept asking me to update my information (room number and last name)
The location was great. Breakfast had many options
Stayed in May 2024
Reviewed: April 28, 2024
Cheryl
United States of AmericaEnjoyed breakfast and convenient location to national mall.
Stayed in April 2024
Reviewed: April 22, 2024
Emily
United States of AmericaOne night the water shut off without warning. When we went down to the lobby the staff was kind and gave us water bottles to help us bridge the gap until morning. There also was a stain (probably mascara) on one of the clean sheets.
Great location
Stayed in April 2024
Reviewed: April 22, 2024
Corinne
AustraliaNothing!
Excellent location, close to the National Mall & Capital Building. Great breakfast and well priced guest laundry. Staff were lovely!
Stayed in April 2024
Reviewed: April 22, 2024
Tomreeve1996
United KingdomThe WiFi was very unstable in areas above the ground floor and 3rd floor lobby, often losing connection and cutting out for up to 30 minutes at a time. The hotel could do with installing some range boosters to sort this out.
The location is fantastic, being only five minutes on foot from the National Mall. The breakfast is expansive. It’s also in a really safe part of the city owing to its proximity to the government buildings - I’ve seen the FBI, Secret Service and MPD on patrol on a regular basis! The room was very comfortable, and even with the train station, interstate and a fire station right next door, these were never really that much of an issue to me - I could hear them, but it didn’t prevent me from resting and relaxing. I can see other reviews said these were intrusive, so it might be louder on lower floors, but I was up on the 12th floor. Shower is nice and hot and has a solid water pressure - very refreshing!
Stayed in February 2024
Reviewed: April 21, 2024
Lawrence
Australiaroom was small
Close to tourist spots
Stayed in April 2024
Reviewed: April 17, 2024
James
United States of AmericaThe TV system needs an upgrade. Channels 26 to 48 did not work. Error message. Other channels kept reloading
Location, price and roomy. Breakfast was very good
Stayed in April 2024
Reviewed: April 10, 2024
Julie
United States of AmericaHotel could of had more amentites, vending machine didn't work. Bottled softdrinks and few snacks available at front desk, but would have been nice if small gift shop, snack area, newspaper, magazines, something. Rooftop bar was closed, so not many options for eating in hotel.
Room was nice with sofa, rooms clean and restroom nice also. Breakfast was good, many choices.
Stayed in April 2024
Reviewed: April 8, 2024
Robeir
United States of AmericaThe room size is standard even if you are booking for 5 people in one room We arrived late at night, however there was no shampoo and soup in the room. next day, room service didn;t fill in any So romm service was not that much good
I like the location, this is the center of the town and very close to Penn station, Capitol, and all the museums Wi-fi was great Breakfast has good variety The hotel lobby is cozy
Stayed in April 2024
Reviewed: March 16, 2024
Michael
United States of AmericaBreakfast was a mob scene but the food was good. The replenishment was very slow and I had to make do with what was available. Location was not as close to the Mall as expected and there was nothing around the hotel to occupy downtime.
Stayed in March 2024
Reviewed: March 14, 2024
Melissa
United States of AmericaAsked for extra blankets, didn’t receive it
Great location
Stayed in March 2024
Reviewed: March 10, 2024
Karen
United States of AmericaThe room
Stayed in March 2024
Reviewed: March 3, 2024
Jeanne
United States of Americasometimes could hear fire engine sirens
room,breakfast, location, cleanliness
Stayed in February 2024
Reviewed: February 29, 2024
Liang
United States of AmericaTwo of three elevators were broken for 2 days.
Breakfast is good. And location is good.
Stayed in February 2024
Reviewed: February 28, 2024
Gloria
United States of Americalocation
Stayed in February 2024
Reviewed: February 23, 2024
Andrii
United States of Americaloud air-conditioning system
location room breakfast
Stayed in February 2024
Reviewed: February 23, 2024
Pat
United States of Americalocation and amount of food qas good
Stayed in February 2024
Reviewed: February 23, 2024
Emma
United States of AmericaUnderstaffed at front desk - took awhile to get checked in. On the way out 2 of the 3 elevators weren’t working - we waited 20-30 min for an elevator and then ultimately had to fold up our stroller and carry our belongings up and down the stairs.
Pretty crowded and not enough seating during busy times
Stayed in February 2024
Reviewed: February 17, 2024
Grace
EcuadorThe location is great
Stayed in February 2024
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