One Bethesda Metro Center, Bethesda, MD 20814, United States of America
#5 of 13 hotels in Bethesda
Guests' ChoiceBased on 1158 hotel reviews
8.3Cleanliness
8.9
Comfort
8.9
Location
9.2
Facilities
8.5
Staff
8.7
Value for money
8.4
Free Wifi
8.4
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 19, 2024
Kym
United States of AmericaClean nice
Stayed in May 2024
Reviewed: April 29, 2024
Veronica
United States of AmericaThe room was super hot and we weren’t able to lower temperature only up to 65degrees
Location, cleaniness
Stayed in April 2024
Reviewed: April 16, 2024
Daniel
United States of AmericaBit of a nit pick but the pillows were too soft for me. Perhaps have one soft, one firm.
Convenient to metro and Woodmont Avenue restaurants. Staff was very efficient. Thumbs up for Zoe at the desk. I did reserve a balcony but none were available at check-in. The room we received was still comfortable.
Stayed in April 2024
Reviewed: April 11, 2024
Kristen
United States of AmericaThat staff was helpful and nice. The location can't be beat, right next to the metro, lots of dining choices, and the room was clean.
Stayed in April 2024
Reviewed: April 10, 2024
Kelly
United States of AmericaClean, comfortable, nice view from our room. Safe area, superior location right above Metro!
Stayed in February 2024
Reviewed: April 7, 2024
Joyce
United States of AmericaWhen requested towels, shower soap, tissues et cetera took a long time to receive and sometimes didn’t receive everything we requested.
Close to Metro
Stayed in April 2024
Reviewed: April 7, 2024
Leslie
United States of AmericaNeeds a place to get breakfast other than Starbucks.
Great location! Morton’s has a nice bar with great bartenders. Very clean! Next to metro!
Stayed in April 2024
Reviewed: April 2, 2024
Nancy
United States of AmericaParking is expensive should be better discounted for guests
Location we come every Easter it’s a great hotel
Stayed in April 2024
Reviewed: March 30, 2024
Maeve
SwitzerlandThey gave us a family room, which means that there is a door that connects to another room. We were very unlucky to have a VERY LOUD family next to us and there was ZERO sound proof between our room and theirs.
This is a hotel that should be classified as a 4 star. Everything great. We have not tried the breakfast but there is a Starbucks at the hotel.
Stayed in March 2024
Reviewed: March 30, 2024
Roxanne
United States of AmericaWe dined in the resturant everynight and were pleased with the food and the service with the exception of one evening when our server would not take care of us at all.
It was smooth and easy
Stayed in March 2024
Reviewed: March 24, 2024
Senekkis-florent
United States of AmericaIt was very noisy. You could hear people in the lobby and also anyone walking outside your room. Twice, the lamps next to our bed were literally shaking. I am not sure if there was a staff elevator or staff corridor but it was very loud and unsettling. We did not sleep well at all, despite the comfort of the beds.
Lovely location and hotel was very nice.
Stayed in March 2024
Reviewed: March 22, 2024
Keith
United KingdomLack of cafe beyond the steak restaurant
Quality of room
Stayed in March 2024
Reviewed: March 18, 2024
Rosemarie
United States of Americahard to find
nice hotel and good value
Stayed in February 2024
Reviewed: March 7, 2024
Antonio
United States of Americanone all good
Hyatt is still a great brand, used to work there,
Stayed in February 2024
Reviewed: February 26, 2024
Shoppinglady
United States of Americathere was no hot water at 10am on Sunday morning. wasn't able to take a shower
Staff member Zoe was extremely friendly and helpful during the check in. She is lovely and is a wonderful person to have on your team. Thanks Zoe!!
Stayed in February 2024
Reviewed: February 26, 2024
John
United States of AmericaLike the atrium
Stayed in February 2024
Reviewed: February 25, 2024
Lisa
United States of AmericaLinens could have been nicer - I had to call for a real comforter.
Staff were wonderful. Best customer service I've had in awhile. Sama especially.
Stayed in February 2024
Reviewed: February 22, 2024
Emel
GermanyBreakfast means using vouchers in Starbucks. I would not have expected such an arrangement from Hyatt.
The location is nice, the staff are friendly, the fitness room is relatively small but good and the rooms are pretty comfortable.
Stayed in January 2024
Reviewed: January 29, 2024
Troy
United States of AmericaHaving to pay to drive car in and out!
Stayed in December 2023
Reviewed: January 24, 2024
Marc
United KingdomNo breakfast facilities Small gym Very airport like feel
Central location Clean and large rooms
Stayed in January 2024
Reviewed: January 18, 2024
Danielle
United States of AmericaFront desk associate checking us out after we explained about an upsetting incident was not comforting at all and did not call for a manager as I thought our experience warranted
Alfredo at check-in was wonderful and very helpful
Stayed in January 2024
Reviewed: January 16, 2024
Mark
United States of AmericaLocation. Great staff.
Stayed in January 2024
Reviewed: January 12, 2024
Timothy
United States of AmericaThe parking garage especially the kiosks and the tight spaces were horrible
Stayed in January 2024
Reviewed: January 10, 2024
Kathryn
United States of AmericaI was disappointed that the steak house was the only dinner option and there was only a Starbucks for breakfast. I liked the grill the hotel used to have. It was a mid-range dining option where I could be a more casual dinner/lunch and a more substantial breakfast. Oh well, things change and people adapt.
beyond the hotel itself, the filtered water dispenser in the lobby area was awesome.
Stayed in December 2023
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