3200 E 81ST STREET, Bloomington, MN 55425, United States of America
#26 of 46 hotels in Bloomington
Guests' ChoiceBased on 535 hotel reviews
8.2Cleanliness
8.8
Comfort
8.8
Location
9.0
Facilities
8.5
Staff
8.7
Value for money
8.0
Free Wifi
8.4
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 29, 2024
Tiffany
United States of AmericaThe male front desk clerk tried to deny giving us breakfast tickets when my reservation clearly stated that breakfast was included with our reservation. He told me I needed to call booking. com and request a refund because on his end it didn't show that breakfast was included and then wouldn't try to contact management to assist with the issue. A young lady came up that was said to be the assistant front desk manager and she assisted us and made sure we were taking care of after seeing that my reservation stated that it indeed included breakfast.
Breakfast was good, room was not the best.. Found someone's fingernail on the floor and spots in our carpet were super sticky
Stayed in May 2024
Reviewed: May 22, 2024
Dianne
United States of AmericaThe staff was welcoming - Mark, reception, was exceptionally helpful.
Stayed in May 2024
Reviewed: May 9, 2024
V
United States of AmericaShouting on the hallways by other guests - probably drunk.
Big room, near MOA.
Stayed in May 2024
Reviewed: May 8, 2024
Jordan
United States of AmericaWish there was a hot tub, the bar was a little pricey, had to pay for parking $12 a day
Very safe, great view, nice people.
Stayed in May 2024
Reviewed: May 7, 2024
Gifty
United States of AmericaThe shuttle to the airport.
The room was clean and staff were helpful.
Stayed in May 2024
Reviewed: May 1, 2024
Ruth
United States of AmericaLocation is good to get the Metro, very little to occupy yourself with unless you enjoy The Mall.
All workers I interacted with were great, solved my problems quickly.
Stayed in April 2024
Reviewed: April 23, 2024
Michelle
United States of AmericaBathroom was dirty and comforter very thin
Free airport shuttle
Stayed in April 2024
Reviewed: April 4, 2024
Dwight
United States of AmericaHaving to pay for breakfast. Having to use a card key in elevator all the time to get to your floor. Had to go to front desk to get extra coffee for our room cups otherwise you had to pay for it at the restaurant downstairs. Pool was crowded and to small. No hot tub .
I liked the people at the front desk.
Stayed in March 2024
Reviewed: March 19, 2024
Maureen
United States of AmericaDidn’t like that coffee wasn’t available in the lobby until 8:30-9:00A
Stayed in March 2024
Reviewed: March 8, 2024
Angel
United States of AmericaThe communication with the shuttle bus was not the best. They had me waiting at the airport in the wrong location. After checking back for the 3rd time in an hr, I was updated on location to access shuttle bus.
The Hotel was very clean and the front dest clerk (I forgot her name) she was very polite during check-out.
Stayed in February 2024
Reviewed: February 19, 2024
Alina
United States of AmericaLocation
Stayed in February 2024
Reviewed: January 15, 2024
Colleen
United States of AmericaLocation. The beds. Front desk staffer was very nice
Stayed in January 2024
Reviewed: January 7, 2024
Filomena
United States of AmericaThere should be more choices on the breakfast menu. It would be nice if there were images for the menu to make it easier to choose.
The room and bathroom are clean. The staff were always smiling and helpful from the reception to the bar and restaurant. The drives for the van driving guests to and from the airport are awesome as well.
Stayed in January 2024
Reviewed: January 6, 2024
Patrick
United States of AmericaPay for parking
Very clean best location
Stayed in November 2023
Reviewed: January 3, 2024
G
United States of AmericaN/A
Everything
Stayed in January 2024
Reviewed: January 3, 2024
Janelle
United States of AmericaHad to pay extra for parking.
Close to airports.
Stayed in December 2023
Reviewed: January 2, 2024
Francesse
United States of AmericaPricey
Everything about the hotel
Stayed in January 2024
Reviewed: December 28, 2023
Sharon
United States of AmericaGreat location good value of the room. Good drinks at the bar but was pricey
Clean
Stayed in December 2023
Reviewed: December 19, 2023
Filomena
United States of AmericaSlippers, are not available and need to be requested from the reception.
The bathroom, big and clean.
Stayed in December 2023
Reviewed: December 18, 2023
Brenda
United States of Americathe hotel was warm and friendly staff. Rooms were clean. Restaurant was good , the whole stay was excellent and meets all our needs, i would definitely stay here again. transportation was convient.
Stayed in November 2023
Reviewed: December 10, 2023
Nancy
CanadaSo if you have scent allergies or accessibility issues and need the shuttle. Know that you can ask for a scent free room and an accessible shuttle to and from the airport.
Everything except the shuttle from the airport is NOT accessible. I was told they could send an accessible pick up but they don’t make this known.
Stayed in December 2023
Reviewed: November 24, 2023
Peter
United States of AmericaI enjoyed my stay
The restaurant /bar was outstanding both the breakfast and dinner options . The extra precautions for added security was nice as well
Stayed in November 2023
Reviewed: November 13, 2023
Jessica
CanadaThere was a mix up upon our arrival. We had changed our booking dates over 3 weeks prior to arrival and received a confirmation email, however when we arrived at the property they didn't have a record of the change and told us we either had to call booking or cancel and pay the current rate, as it could not be switched on their end. The hotel ended up being able to switch the dates, however it made for a very stressful check in after an 8 hour drive. There still has been no explanation to us how the mix up happened as booking.com said they sent the email to change the dates, but the property said they did not and no one has answered our emails.
The room was very clean and comfortable.
Stayed in November 2023
Reviewed: October 22, 2023
Boughton
United States of AmericaI can’t complain about anything about our stay.
So close to the metro! Yummy breakfast options. Always clean rooms!
Stayed in September 2023
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