110-00 Rockaway Blvd, Queens, NY 11420, United States of America
#12 of 81 hotels in Queens
Guests' ChoiceBased on 684 hotel reviews
8.3Cleanliness
9.1
Comfort
9.1
Location
8.3
Facilities
8.7
Staff
8.5
Value for money
7.4
Free Wifi
8.5
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 17, 2024
Yaling
United States of AmericaThe last day, they were out of coffee,
Free parking , easy to take subway
Stayed in May 2024
Reviewed: May 16, 2024
Kavanagh
United States of AmericaProvide a shower cap in the bathroom. No breakfast available until 11 AM. Too late. A place that serves breakfast should be open by 7 or 8 AM
Stayed in May 2024
Reviewed: May 10, 2024
Fateamah
Saudi ArabiaIt’s okay
Good
Stayed in May 2024
Reviewed: May 7, 2024
Paul
United States of AmericaThey wanted to charge me for a requested 30 min late checkout on a Monday morning. The room was already $300+ for a very basic room not really close to the AP and not close to anything else. It just felt like another money grab for what anywhere else is a simple yes or no request.
Casino was really nice and the noodle house was authentic Hong Kong style food.
Stayed in May 2024
Reviewed: May 4, 2024
Stephanie
United States of AmericaRestaurant very little meal options Should be included
Stayed in May 2024
Reviewed: April 18, 2024
Matt
United KingdomBeing an airport hotel built in to a casino, there were some questionable folk knocking around. Hotel restaurant is also the Sugar Factory, which is not everyone's cup of tea!
Rooms were quite modern and the gym had a good selection of machines and equipment for a hotel. TV was big with a good selection of streaming options. Convenience store downstairs was handy, but very pricey!
Stayed in March 2024
Reviewed: April 17, 2024
Bodhananda
El SalvadorThe location was little offsite otherwise 10/10
Stayed in April 2024
Reviewed: April 15, 2024
Jimryen
NorwayThe offering of food should be a lot better, more options!
Location close to JFK was excellent!
Stayed in April 2024
Reviewed: April 13, 2024
Alessandro
Cayman IslandsNothing in particular.
Cleaness, good value of money. Sugar factory restaurant close to . Nice staff.
Stayed in March 2024
Reviewed: April 12, 2024
Mohammed
United Arab EmiratesEverything is fine but more than the hotel reservation price has been charged, the reception said that the extra fares will be returned to my account within 3 days, still not done, please check.
Everything is fine but more than the hotel reservation price has been charged, the reception said that the extra fares will be returned to my account within 3 days, still not done, please check.
Stayed in April 2024
Reviewed: April 8, 2024
Alessandro
Cayman IslandsNothing in particular.
Clean confortable. Cafeteria within and restaurant very close . Very friendly and polite staff. Same bulding of the Casino .
Stayed in April 2024
Reviewed: April 1, 2024
Alejandro
United States of AmericaOverpriced.
Good location, near the train station. Friendly staff.
Stayed in March 2024
Reviewed: March 31, 2024
Shafraz
Trinidad and TobagoMy flight got in at 10am from.Egypt and had to pay 100+ US for a early check in.
I didn't have bfast
Stayed in March 2024
Reviewed: March 18, 2024
Shirley
United States of Americaloud construction noise on the day of my stay
where was breakfast?
Stayed in March 2024
Reviewed: March 12, 2024
Pieter
NetherlandsI found the breakfast very expensive for what was available.
Stayed in March 2024
Reviewed: March 10, 2024
Yvonne
United States of AmericaIt was too short a stay to like of like or dislike anything. However, coming it as late as I did, I wanted a light meal. I was unable to find it. That was disappointing.
I stayed overnight. I was not able to experience the full benefits of the hotel. So I am unable to really speak to the experience. It was a bit expensive for an overnight. I did like their gym and the cafe. The gym had a full range of equipment to have a satisfying workout. The cafe made a decent morning tea that was tasty!
Stayed in March 2024
Reviewed: March 6, 2024
Lisett
United States of AmericaNo hotel shuttle.
The staff was friendly. The place(my room) very clean. Large TV. Comfortable bed. Close to the airport and near entertainment from the casinos.
Stayed in March 2024
Reviewed: March 5, 2024
Andrew
United Kingdombeen so close to the airport it would be nice if you offered a shuttle bus service or something similar
Stayed in March 2024
Reviewed: March 3, 2024
Abdulaziz
KuwaitThe front office staff not so friendly , they don’t expect apple bay
Comfortable and clean
Stayed in March 2024
Reviewed: February 29, 2024
Doncaster
United States of AmericaNo JFK shuttle.
Stayed in January 2024
Reviewed: February 23, 2024
Soapie
United States of AmericaHow can there be no shuttle to the airport? Really don't understand that. The whole vibe of the hotel/resort world was off. There was no pool or hot tub (how can you call that a resort?). The food court was sad and lacked options. It was mostly Chinese food, which is fine but it would be nice to have more options. We stayed here the night before an early flight and I would think twice about doing it again based on the food options and the lack of kid friendly experiences. We didn't go to the casino but did see it from the food court and wow, that is a sad sad place. Way too many lights and sounds with all the slots. Would definitely not recommend bringing kids based on that and the sketchy vibe. The room was great but the whole place felt very strange.
The hotel room itself was really nice and comfortable. Slept well on a good mattress. The location near JFK was unbeatable except the fact that there's no shuttle. The staff were nice. Check in and out process was easy. No complaints about the room.
Stayed in January 2024
Reviewed: February 21, 2024
Francine
BermudaI didn't like that I wasn't prepared for what I got and couldn't stay longer.
Whoever did the layout for this hotel was thinking of the customer and exemplary service!
Stayed in December 2023
Reviewed: February 14, 2024
Emily
IrelandWouldn’t rate this as an airport hotel. We were lead to believe there was a shuttle from JFK so made our way to the shuttle bus depot (with 8 bags and a baby) only to find out there is no shuttle to the airport. It made an already long day of travel much longer
Very modern, nice staff, lovely rooms
Stayed in February 2024
Reviewed: February 13, 2024
Barbara
United KingdomClose to airport
Stayed in January 2024
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