701 E CAMPBELL RD RICHARDSON, TX 75081-6748, United States of America, Richardson, TX 75082, United States of America
#13 of 22 hotels in Richardson
Guests' ChoiceBased on 371 hotel reviews
8.0Cleanliness
8.6
Comfort
8.6
Location
8.8
Facilities
8.3
Staff
8.4
Value for money
8.0
Free Wifi
7.5
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 21, 2024
Anita
United States of AmericaNo stopper for tub and mini fridge was not cold enough
Room was spacious and clean and cool
Stayed in May 2024
Reviewed: May 7, 2024
Jake
United States of AmericaOne of the bed lamps did t work
Stayed in May 2024
Reviewed: February 12, 2024
Miguel
United States of AmericaElevators were in maintenance which meant some issues waiting for the elevator.
All was great, room, service, food, etc. We enjoyed nice breakfast, nice drinks on the afternoon, and great rooms.
Stayed in February 2024
Reviewed: February 12, 2024
Jacob
United States of AmericaWhen it came down to our hotel room. The sink was clogged & we could hear everything outside of our door. Also why is there no bathroom fans?
We liked the free parking and the staff was nice. It was very luxurious inside! The hotel bathroom setup was really nice but the room looked a little small.
Stayed in February 2024
Reviewed: December 11, 2023
Christian
United States of AmericaI was thankful for the breakfast that was provided, however, it was not that appetizing. I would like to see more options. It was just food that was there to say you offered breakfast. Not any real good food choices just typical food choices.
The hotel was great. The Staff was awesome and very friendly. The rooms were very clean and comfortable. Location was excellent. This will definitely be the hotel that I will come to when I travel to Dallas.
Stayed in November 2023
Reviewed: December 4, 2023
Eddie
United States of AmericaHotel Manager. I had put in for a late check out when I booked room because our flight was not leaving til 8pm. The had told us when we checked in that that would be fine. On the day before our check out we slept in late and requested our room to be cleaned. We were told it would be done. My wife spoke to one of the house keeping staff to clean our room when we left out. They said it would be done. When we returned the lined on the be had not been changed, only the bed had been made up. We called the front desk but no.one answered. That was the 2nd time during our stay that we called front desk and phone just ranged and ranged.
The BED was Excellent. Slept like a baby
Stayed in December 2023
Reviewed: September 28, 2023
La
United States of AmericaSome of the staff were unfriendly
The location was safe and central to everything that I needed
Stayed in September 2023
Reviewed: August 28, 2023
Angela
United States of AmericaI truly did not like having to pay $12.93/night for parking when it is Self-Park and not in a garage. I’m an Honors member so that should be a perk.
I enjoyed the Chicken Philly w/ Chips and pumpkin spice latte with caramel at the restaurant. The bed and pillows are super comfy and I love the handheld sprayer in the shower.
Stayed in August 2023
Reviewed: August 17, 2023
Lalla
CanadaThe housekeeping didn't clean the room for 3 night I was in room 1804
Emmanuel front desk was exceptionnel Thank you
Stayed in August 2023
Reviewed: August 17, 2023
Palmira
USABreakfast was buffet.
Bathroom was not the best hot water knob made loud noise with hot water turned.
Stayed in August 2023
Reviewed: August 17, 2023
Daniela
United States of Americapay for parking is awful
Stayed in June 2023
Reviewed: August 12, 2023
Lalla
CanadaEmmanuel at the front was so Nice Thanks
Stayed in August 2023
Reviewed: August 6, 2023
Teresa
United States of AmericaNo mini fridge/microwave in room
Stayed in August 2023
Reviewed: June 26, 2023
Krystal
United States of AmericaThere was a big gathering which didn’t bother me at all but the guest of this party were very loud and fighting in the hallways of our floor. We called the front desk multiple times and nothing was done. When you pay a lot of money for a hotel you expect a certain level of service and this was not it.
I loved the look and style of the hotel. The room was nice and clean.
Stayed in June 2023
Reviewed: June 23, 2023
Latasha
United States of American/a
Everything
Stayed in June 2023
Reviewed: June 5, 2023
Brenda
United States of Americathe room smelled a little bit like dog pee
the pool was nice, staff nice and location excellent
Stayed in June 2023
Reviewed: May 30, 2023
Ricky
United States of AmericaI didn't like that I had to pay for parking and internet especially in a hotel of this quality. Also the buffet breakfast was ok. I was expecting more choices. Other then that it was a great hotel
I liked they were quick and answered alot of my questions. Staff was very nice as well. Especially the bartender that night. Super cool guy
Stayed in May 2023
Reviewed: March 27, 2023
Terra
United States of AmericaThere need to be more bartenders as we were there on a very busy weekend with huge groups staying at the hotel. Thought the staffing at he bar could of been better. They had plenty of notice to double staff
location was perfect, restaurants available close to hotel, the staff was extremely helpful and kind.
Stayed in February 2023
Reviewed: February 9, 2023
Mary
United States of Americaelevators need a little renovation
love location and bar in lobby
Stayed in February 2023
Reviewed: January 13, 2023
Carol
United States of AmericaThe bathroom was compact. Had to pay to park. I have never had to pay to park anywhere that I have stayed
Clean rooms. Nice size tv
Stayed in January 2023
Reviewed: December 19, 2022
Mbbeal
United States of AmericaWe had to get another room. the rug was wet. There were water marks on sheets.We were told Happy hour was until 6 when we checked in at 3:30.We got to bar it was it was 4:45,we asked about happy hour.We didn’t get a straight answer if there was a happy hour and then bartender said 5. So we had 1 drink.
The Hotel was in a good area.
Stayed in December 2022
Reviewed: November 16, 2022
Waqas
Pakistanroom not cleaned without having to ask. limited breakfast option in buffet and ala carte. noise from the free way.
nice layout of room. spacious lobby.
Stayed in November 2022
Reviewed: October 19, 2022
Tunoya
United States of Americanothing
Everything
Stayed in October 2022
Reviewed: October 13, 2022
Joe
United States of American/a
location
Stayed in October 2022
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