170 South West Temple, Salt Lake City, 84101, United States of America
#1 of 64 hotels in Salt Lake City
Guests' ChoiceBased on 431 hotel reviews
9.0Cleanliness
9.6
Comfort
9.5
Location
9.6
Facilities
9.3
Staff
9.2
Value for money
8.6
Free Wifi
9.2
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 24, 2024
Andrea
GermanyI missed a hot tub.
Perfect location minutes away from downtown. Very clean and posh. Very friendly staff.
Stayed in May 2024
Reviewed: May 16, 2024
Nieko
United States of AmericaHyatt is our to go hotel when in the city.
Stayed in April 2024
Reviewed: May 14, 2024
Tamara
United KingdomOur room was on the 19th floor. The view was amazing, and the room was comfortable. We had a healthy, delicious meal in the restaurant, served by the brilliant Joe. We were impressed with Brandon's customer service when we checked out. After a busy 10 days travelling the USA our overnight stay in this hotel gave us the rest we needed. Also, Salt Lake City is great.
Stayed in May 2024
Reviewed: April 12, 2024
Oberdorster
United States of Americagreat breakfast
Stayed in March 2024
Reviewed: April 7, 2024
Melissa
United States of AmericaSuper nice hotel
Stayed in April 2024
Reviewed: April 1, 2024
Dahl
United States of AmericaI wasn’t happy that engineer had to come to fix our tv every night to fix closed caption since we are deaf. Manager is very nice and helpful though
Beautiful and nice place
Stayed in March 2024
Reviewed: April 1, 2024
Derek
United States of AmericaGreat location, great service and very nice accommodations.
Stayed in March 2024
Reviewed: April 1, 2024
Hazel
CanadaI hope the room bottled water was for everyone, not just for exclusive members.
Great customer service from the valet parking, front desk, and salt restaurant. The room was clean which I am very particular , specially the bathroom (spotless). The location was perfect, walking distance to mall, and other tourist attractions. Central location.
Stayed in March 2024
Reviewed: March 26, 2024
Diana
United States of AmericaOut of town people who were there for the conference were too loud, rowdy, drunk & not very courteous to the staff manning the bar (Sunday night) unfortunately I understand that this is out of the hotel’s control? Went for an early run and requested a slightly late check out because of a route mishap but it was apparently too busy to even get a 30min delay/late checkout. However, the front desk were able to hold my luggages so it worked out in the end.
Gym, rooftop, front desk staff were amazing, valet was amazing, room was clean, facilities were clean, lobby was clean
Stayed in March 2024
Reviewed: March 16, 2024
Camila
United States of AmericaCorner room was freezing and shower was leaking so I went to a different room where the phone was not working. No room service available Charged $55 to “handle” 4 packages that were going to be picked up by FEDEX Water cost $5 at the market. No place to refill. Lobby restaurant had salty mashed potatoes and salty burger No chairs on pool area
Staff was very pleasant Restaurant in 6th floor was great
Stayed in March 2024
Reviewed: March 15, 2024
Lauren
United Kingdom$550 per night is too steep
Great amenities and very clean
Stayed in March 2024
Reviewed: March 9, 2024
Elizabeth
United States of AmericaRestaurant and bar a bit more expensive Than I thought..
Stayed in March 2024
Reviewed: March 7, 2024
Lucy
United States of AmericaThe weather turned stormy and my grandson couldn’t swim because the pool (on the roof of the 6th floor) was closed. But we enjoyed looking at the pool. Maybe next time! The only thing I can think to say that is maybe something to improve on is that I got a little chilly in the room when the weather turned, and how to turn the heat up was not obvious. But maybe that is just me.
The staff was so helpful and really “gets it”— what it is like to be travelling and need a few things and not be sure how/where/what to get it. We got stuck in a random elevator for just a couple of minutes, and my grandson was very afraid and shaken up. Valerie, the concierge was amazing and gave him a lovely little pencil-case that was full of candy! Such an unexpected personal touch. He felt so special. Truly. She was also great at getting us a cab and making sure we got to it. I had issues logging on to the internet and the front desk was also 100% helpful with making sure I could get on line so my grandson could video call his mama.
Stayed in March 2024
Reviewed: March 5, 2024
Rada
United States of AmericaVery clean. Friendly staff. Restaurant was great as were the food options in the little store. Highly recommend!
Stayed in January 2024
Reviewed: March 5, 2024
Eraina
United States of AmericaNothing it was great
I loved the view and it was right in the city
Stayed in March 2024
Reviewed: March 5, 2024
Annette
United States of AmericaLanguage barrier
Location
Stayed in March 2024
Reviewed: March 4, 2024
Pamelab
United States of AmericaMy room sounded like it was in a wind tunnel. It was near the end of the hallway and it was just a constant sound of wind in the room. It may be fixed with just some tweaks, but it was a little annoying every now and then.
I was offered an upgrade to include access to the club room for breakfast and snacks during the day. It was absolutely what I needed on a daily basis. All of the staff was incredibly helpful. The restaurants on site were great as well with a decent selection and ease of ordering. The food quality was great too. I was attending a conference at the Salt Palace and it was nice being able to walk directly inside to the conference center without having to go outside. Also, the quick lunch options offered by the Market at the Hyatt were much better than the food that was offered at the conference.
Stayed in March 2024
Reviewed: March 4, 2024
Teri
United States of AmericaThe lobby needs more seating and more wastebaskets in obvious traffic areas (near the tables, en route to the Convention Center). We missed having an option for room service. Very unhappy that the Market couldn't take cash transactions. Even though I know it is not the responsibility of the Hyatt, we also didn't expect the vendors in the Convention Center didn't take cash either. Cash is legal tender for all U.S. debts so not only is this inconvenient, it just plain bothered me and my travel companion.
The decor, cleanliness, and location were all winners. Bed and pillows were comfortable. Shower excellent. The breakfast at the restaurant was very good; but very pricey, so we only ate their once during our four day stay.
Stayed in March 2024
Reviewed: March 3, 2024
Candice
United States of AmericaThe food in the area was all quite pricey, especially in the hotel.
The staff was responsive & prompt when we had a need.
Stayed in March 2024
Reviewed: February 22, 2024
Jennie
United KingdomAll great , but minor thing had to request bathrobe (needed to and from pool)
Modern and spacious hotel with a stunning all year outdoor pool wonderful for overlooking the be mountains .
Stayed in February 2024
Reviewed: February 20, 2024
Kylee
United States of AmericaI was hoping that there would have been laundry facilities on site, but there weren't. The front desk let me know about a service they use to send out laundry, but it takes a full day to complete. As it was my last night, I wasn't able to use this. But even so, I think it would have been helpful to have laundry facilities readily available so I could wash a few items.
Very popular and busy hotel, and for good reason! I wanted a quick weekend getaway for President's Day, and the Hyatt Regency caught my eye. It's a big and bustling hotel with great amenities. I didn't eat at any of the restaurants inside of the hotel, so I can't speak to those. But the corner king room was wonderful, I liked the cafe in the lobby for my morning coffee, and my views were gorgeous.
Stayed in February 2024
Reviewed: February 19, 2024
Mandy
United States of AmericaVery clean with tons of amenities
Stayed in February 2024
Reviewed: February 8, 2024
Ezekiel
United States of AmericaThere was not much to dislike
Great place to get a hotel room
Stayed in November 2023
Reviewed: February 3, 2024
Elaine
United States of AmericaLack of courtesy moisturizer and water bottle .
The room was very clean and awesome view of the City and Mountain . The pool terrace is fabulous . The towels are fluffy and no fragrance/perfume .
Stayed in January 2024
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