2 West Bay Street, Savannah, GA 31401, United States of America
#17 of 130 hotels in Savannah
Guests' ChoiceBased on 3390 hotel reviews
8.4Cleanliness
8.7
Comfort
8.7
Location
9.6
Facilities
8.7
Staff
8.9
Value for money
7.9
Free WiFi
8.5
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 7, 2024
Roth
United States of AmericaPaid extra for king room with river view. One window had only a partial view of river . Room was located open to atrium just above meeting rooms, very noisey.
Location
Stayed in May 2024
Reviewed: May 7, 2024
Jessie
United States of AmericaThe parking fee
The location was perfect.
Stayed in May 2024
Reviewed: May 7, 2024
Gleason
CanadaBellman on duty had a terrible attitude. He seemed to hate his work. He didn't acknowledge us (even when we greeted him with smiles and a friendly hello first) and seemed SO put out by having to help us with our bags.
Clean, quiet, and in the heart of everything.
Stayed in May 2024
Reviewed: May 4, 2024
Judy
United States of AmericaNothing
Close to very good restaurants and bars
Stayed in April 2024
Reviewed: May 1, 2024
Peter
United KingdomBathroom too small No bell person available to take our luggage from room
Excellent pillows Very helpful lady on concierge desk
Stayed in April 2024
Reviewed: April 23, 2024
Joaquim
LuxembourgRoom dusty and not really been cleaned before we got it.
Location
Stayed in April 2024
Reviewed: April 19, 2024
A
United States of AmericaNothing
Amazing river view from corner room. Friendly front desk staff.
Stayed in April 2024
Reviewed: April 18, 2024
Jennifer
AustraliaLeaving
Enjoyed our stay at the Hyatt Regency Savannah. Rooms were spacious, comfortable and lovely and clean. Loved the shampoo, body wash, and body lotion dispensers in the bathroom......good quality products. Great towels, beds and linen. Reception and valet were great and very friendly....no comment on a few of the bar and restaurant staff. But I am aware that the wages for wait staff in the USA are very poor/low so I guess you can only expect that.
Stayed in April 2024
Reviewed: April 16, 2024
Douglass
United States of AmericaWe were given a internal room that faced the courtyard, felt like i had to keep the shades drawn the whole time. I think the window had some type of filter that would allow you to see out, and others couldn't see in? Not sure, but just felt like because we were next to the elevator we had to keep the shades drawn
Location made it easy to walk and do the tours and dinner choices
Stayed in March 2024
Reviewed: April 16, 2024
Arthur
United States of AmericaWe had an inside room that looked out onto the inside hotel plaza and the elevators. Had to keep the curtains drawn when you needed privacy. Generally the room was dark and a bit dreary. The valet parking system was not well explained - we had to figure out that you pick up your car in the garage, not in front of the hotel where we left it off.
Convenient location near the river walk.
Stayed in April 2024
Reviewed: April 16, 2024
Stefan
AustriaParking fee very high - Price in general is very high too!
the destination
Stayed in April 2024
Reviewed: April 13, 2024
Patrick
United States of AmericaLocation on River street was amazing! Couldn’t beat the views when vessels are coming to port.
Stayed in April 2024
Reviewed: April 7, 2024
Debbie
United States of AmericaOur room was not very clean but they took care of it. Front desk did not look very professional. They were not in uniform. And there was never enough staff at one time there.
Breakfast was great
Stayed in April 2024
Reviewed: April 7, 2024
Randy
United States of AmericaSmall bathrooms, carpets and furniture a little worn
Location, staff, view, clean. Phil, the concierge, was charming and full of great advice. Got us great seats for Motown review. Also comfortable beds and great pillows
Stayed in April 2024
Reviewed: April 6, 2024
Larry
United States of AmericaDelicious
Stayed in April 2024
Reviewed: April 1, 2024
Katrina
United States of AmericaWe kept missing housekeeping and then thy’d only leave 3 towels despite their being 2 adults and 2 children in the room.
The location was amazing.
Stayed in March 2024
Reviewed: April 1, 2024
Marco
United States of AmericaDecent room with view of atrium.
Stayed in March 2024
Reviewed: April 1, 2024
Sabrenia
United States of AmericaLots of hair in our shower and my kids couldn’t connect there game to the Wi-Fi
Beautiful hotel and very friendly staff. Best part was elevators were fast, didn’t have to wait long
Stayed in March 2024
Reviewed: April 1, 2024
Jan
United States of AmericaPrice of stay Possible problem with Bill Food needed to be simplfied
Location Food was good
Stayed in March 2024
Reviewed: March 31, 2024
Troy
United States of AmericaFurniture in room needs to be updated
Good
Stayed in March 2024
Reviewed: March 30, 2024
Mary
United States of AmericaBathroom too small
Stayed in March 2024
Reviewed: March 29, 2024
Al
United States of AmericaGood great kind staff.from valet staff.all was well
Stayed in March 2024
Reviewed: March 27, 2024
Peter
United States of AmericaThere were significant extra fees added to the room rate at the hotel.
We liked the view from room overlooking the river and the ship traffic. The location is perfect for sightseeing and restaurants. Staff was very friendly and helpful.
Stayed in March 2024
Reviewed: March 24, 2024
Josey
United States of AmericaThe valet parking is expensive
Fabulous location and very comfortable beds.
Stayed in March 2024
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