1200 Louisiana Street, Downtown Houston, Houston, TX 77002, United States of America
#43 of 432 hotels in Houston
Guests' ChoiceBased on 1144 hotel reviews
8.7Cleanliness
9.1
Comfort
9.1
Location
9.1
Facilities
8.8
Staff
9.0
Value for money
8.4
Free WiFi
8.6
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 2, 2024
Felicia
United States of AmericaThe bathroom tub wouldn’t drain as it should. Took so much time and made everything feel disgusting. Key card continuously didn’t work and had to change them. For the price of room ; I don’t think there should be an early check in fee. Especially when there is a room available already and not inconveniencing anyone to have to clean one early.
Professionalism and the staff. Wonderful place to stay HOWEVER the price could be to much.
Stayed in April 2024
Reviewed: April 29, 2024
Sherisse
United States of AmericaLong wait for room service. Corner room showers are not accessible for larger guests. (Should be noted at booking). Not many complimentary items for an impromptu stay.
Clean
Stayed in April 2024
Reviewed: April 26, 2024
Roger
FranceNot a thing I can think of!
Everything was high class.
Stayed in March 2024
Reviewed: April 22, 2024
Gilbert
United States of AmericaNot enough blankets
Was great! Loved the room
Stayed in April 2024
Reviewed: April 21, 2024
Christopher
NigeriaNothing
The space, neatness and friendliness of staff
Stayed in April 2024
Reviewed: April 17, 2024
Ginger
United States of AmericaWe enjoyed our stay very miuch. There was nothing we didn't like.
The room was very clean. The beds were nice and comfortable and the location to where we needed to be was great.
Stayed in March 2024
Reviewed: April 17, 2024
Hunter
United States of AmericaEverything was great!
Clean, great atmosphere. Everything you need is also close to the property in the surrounding area.
Stayed in April 2024
Reviewed: April 15, 2024
Francesco
ItalyI really don’t have nothing to complain at all ! They simply deserve the best
The place is very cozy ! The receptionist I have been talking to they have been extremely friendly and very very helpful, even though they always have an huge amount of work to do very day . In other words I had a very pleasant experience and I wish for all of them a lot of success !!
Stayed in April 2024
Reviewed: April 15, 2024
Roderick
United States of AmericaEverything was wonderful
Stayed in April 2024
Reviewed: April 11, 2024
Jennifer
United States of AmericaHad a fridge but No microwave in the room.
Stayed in April 2024
Reviewed: April 3, 2024
Lashandra
United States of AmericaI didn't like that room service (food) is unavailable late night.
I really liked the staff, they were so polite & patient. The latch on my room door was broken when I arrived but maintenance fixed it right away. I also left my charger & had to go back the next day, the staff saved it for me while the doorman watch my car. The beds were so comfortable & the room size was amazing, I had the best sleep. The location was also great, mins from my job.
Stayed in March 2024
Reviewed: April 3, 2024
De
United States of AmericaNo bad comments
Very clean and modern
Stayed in March 2024
Reviewed: April 2, 2024
Melissa
United States of AmericaEVERYTHING WAS FABULOUS, will highly recommend
Stayed in April 2024
Reviewed: April 1, 2024
Ranata
United States of AmericaTo have to pay for parking. $50 a night seems pretty steep.
The attention from staff and detail was great.
Stayed in March 2024
Reviewed: March 28, 2024
Katrina
United States of Americaeverything was perfect
clean
Stayed in March 2024
Reviewed: March 27, 2024
Hannah
United KingdomIt seemed quite expensive but in comparison to other similar hotels in Houston it was actually quite good value.
I’ve stayed on a few Hyatt hotels before but this one was by far the nicest and exceeded expectations! It was very interesting architecturally inside, the pool looked great (we didn’t get a chance to use it), the bed was very comfortable, and the staff were exceptionally friendly and helpful.
Stayed in March 2024
Reviewed: March 25, 2024
Viigand
EstoniaMy room had heating/boiler that started every hour/half an hour that made lot of noise.
Room comfort and hotel location were superb.
Stayed in March 2024
Reviewed: March 16, 2024
Sandra
United States of AmericaI felt the room could have been bigger
Everyone was very professional
Stayed in February 2024
Reviewed: March 11, 2024
Cynthia
United States of Americaexpensive
Check in was easy. Room was clean and comfortable
Stayed in March 2024
Reviewed: February 26, 2024
Ria
United States of AmericaA bit corporate for my taste, but that didn't bother me. I probably didn't need to pay extra for a high floor.
Shula's and LobbiBar had amazing food, and so convenient for me as a hotel guest. Einstein's was convenient, too. Loved the heated swimming pool on the 6th floor. Beautiful atrium set-up. The room was basic but met all of my needs.
Stayed in February 2024
Reviewed: February 19, 2024
Kayla
United States of AmericaVALET COST BEING $48.00 A NIGHT
WHILE PARKING WAS A HASTLE THE HOTEL WAS GREAT!
Stayed in February 2024
Reviewed: February 19, 2024
Obeta
United States of AmericaThis was nothing that the hotel did, but it was colder than an eskimo in the middle of an Alaskan winter storm outside for some reason.
Immediately upon entrance at roughly 4pm yesterday, we were met with the utmost of a welcoming spirit by the front desk staff named "Jazmine." She was kind, patient, and warm. We told her we were there to celebrate a belated valentines day and she immediately proceeded to welcome us with the package that the hotel had arranged for guest on actual Valentines day. We enjoyed the chocolate and sparkling whine that same evening. Thank you Jazmine, your hospitality has clearly not been forgotten.
Stayed in February 2024
Reviewed: February 8, 2024
Karen
United States of AmericaNo microwave in the room
Great location, comfortable beds
Stayed in February 2024
Reviewed: February 1, 2024
Ghazal
PakistanNothing
We wanted to take vonlane and it was conveniently located. Clean hotel with all the amenities necessary for a transit stay.
Stayed in January 2024
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