Breakfast could offer a few more choices of warm foods. a couple of light switches were inoperable, but not enough to impact our stay.

Loved the beach access and the room features were great!

Stayed in May 2024

Contacting / checking on availability is a challenge. Check-out (10:00 to 11:00 am.) is too early - especially when you can't check-in until 4:00pm. Did not like cleaning staff knocking at the door at 10:00am advising family member that check-out was at 10:00am when we had arranged / agreed a check-out time of 11:00am with the front desk staff when we checked-in.

Breakfast was standard continental breakfast provided at most hotels. Nothing fancy but it was fine. We like the location, beach, accommodations are excellent. The lady running the bar / cabana area does an excellent job.

Stayed in April 2024

Only has one elevator to the beach, had to wait a while for it to come. Lunch quality was not great, prepackaged wraps, wish there had been an on site restaurant. Beds were not comfortable. Garbage trucks came too early every morning, very noisy on the street side.

Liked continental breakfast that was included. Great having beach chairs and umbrellas set up every morning. Loved the condo, bathrooms were great with rain showerheads. Bar was nice. Liked the game room with ping pong, table shuffleboard and pool table.

Stayed in April 2024

Nothing it was all great

We loved it

Stayed in March 2024

Nothing

The rooms were amazing, the beach, and the use of beach chairs were also fantastic

Stayed in April 2024

Expensive but worth it.

Superb rooms and fantastic location.

Stayed in February 2024

Loved the beach front property with the lounge chairs and umbrellas set up for us every morning. Never had a problem with getting them during our stay. Loved how spacious our condo was. There was plenty of room for everyone so you didn’t feel like you were on top of everyone. We have already booked a return trip to the Residences for 2024.

Stayed in October 2023

Loved everything about this resort.

Beautiful facilities and great staff. Service was impeccable and views were breathtaking.

Stayed in October 2023

The fact that in the afternoon they start around 3:00pm to put away the beach chairs with a very loud mini tractor … I understand that the beach closes at 5pm… but it is so not relaxing when someone is picking beach chairs around you as soon as someone leaves. It would be much more efficient to pick them all at once at the end, not every time someone leaves driving around with tractor/quads around you when you are trying to relax. Also just two SUP boards for the hotel is a bit limited. They were in high demand and difficult to get one.

The location, the size of the apartments, the kitchen.

Stayed in October 2023

They said I couldn't get credit on my Hyatt awards account because I booked through Booking.com

Inclusive beach services, location and furnishings

Stayed in October 2023

Our a.c quit working!!! When I realized it, I contacted front desk they sent someone up to fix it, he replaced the thermostat, that didn’t work, it wouldn’t even turn on! We went 2 days without any a.c!!! It was miserable!!! All I got was hey sorry! Nothing we can do.

Location. Cleanliness. The staff was great. The beach was amazing!

Stayed in September 2023

Good location and extremely comfortable

Stayed in September 2023

The furniture was old.

The layout of the rooms was perfect. Everyone had there own space but yet all was together

Stayed in August 2023

Water clarity of beach

Loved this place!!! Wasn't impressed with the beach but I'm spoiled to clear water.. I would go back just to stay at the Hyatt

Stayed in August 2023

The beach bar was overcrowded due to understaffing. The barkeeper had to leave periodically and cook the food as well as make drinks for at minimum 20 people at a time. In general staffing seemed to be an issue. Beach chairs and Amenties all closed at 3pm. We would be laying on the beach when the attendant would tell us to get off to collect them back in. Considering we paid $1000 a night customer service could have been significantly better.

The view was fantastic! The room overall was beautiful. We had plenty of space in the 3 bedroom apartment.

Stayed in August 2023

Nothing. It was GREAT!

Awesome three bedroom suite with gulf view! Right on the beach!

Stayed in August 2023

It only has one elevator

The view , the rooms were beautiful , clean , and staff were friendly

Stayed in August 2023

Possibly a little more of a selection for breakfast but what was available was very nice and my family enjoyed it each morning of our stay. It was good to have it .

Everything, fab view of the ocean, right on the beach, it's perfect for families and young children, we loved it and would definitely recommend and look forward to our return. The staff are extremely helpful and pleasant. A experience!

Stayed in July 2023

I love this hotel

Stayed in July 2023

nothing

great location the staff was awesome. The rooms were very clean. we enjoyed our weekend!!

Stayed in June 2023

none

The Beach , the staff very Friendly.

Stayed in May 2023

I have nothing negative to say about this property.

We loved everything about to property! Definitely will stay here in the future!

Stayed in May 2023

The beach was beautiful as was the unit we stayed in.

Stayed in May 2023

Cost x benefits

All perfect. Localization, Cleaning, Services,

Stayed in May 2023