We checked in with another couple we were travelling with and we had booked identical rooms. However they were given a superior room (lucky for them) whilst we had a far smaller one. It was disappointing that our two bookings were treated differently. I chose to not complain about it as I didn’t want to spoil our stay but it was a bit galling.

The location was good and the restaurant attached to it was good.

Stayed in April 2024

Good location, close to Ocean Drive, Lincoln Road, congress center, second row from beach. Booking a better room high up with partial ocean view and balcony was worth the extra fees.

Stayed in April 2024

There was a stain on the rug and pillows were hard could not sleep well. Free coffee was not included in room they were charging for it.

Location was great, great staff and restaurant.

Stayed in April 2024

Hot water was unreliable.

Very clean. Nice balcony views.

Stayed in April 2024

There are AC and fridge in the room, a bit annoying. There is constant white noise from AC (it's small, so no way to install a silent fan I suppose), when fridge starts - you will notice. So it's not a quiet location by any means, so be ready for the noise from the street.

Everything was great - location, view, breakfast - everything you need for a stay for a couple of days. Garage neardby worked just fine, all the shops and restraunts are here and a beach is just in 5 mins of walking.

Stayed in April 2024

Small window in room had no coverings. Sun very bright in early mornings. I was unable to sleep well. I asked the fromt desk for something to cover it, was told they would send up someone from engineering. That never happened so I was unable to sleep well. Also in the bathroom the mirror is not placed straight ahead over the sink it was to the right wall which was awkward. Unless u leaned over the sink and looked to the right it was not really usable.

Location was great. Walking distance to most anything.

Stayed in April 2024

Location was great room was clean and big

Stayed in April 2024

Furniture was a bit dated. Pool area lacked ambience

Great location, and had all what I needed

Stayed in April 2024

Some persons in the reception were quite passive and not service-oriented.

Perfect location close to restaurants, shops etc. A spacious and clean room. Salt Cafe outside lobby is a good all-day restaurant.

Stayed in March 2024

No Tennis TV channel in the room, despite during my stay Miami was hosting a Masters 1000 tennis event, the hotel does not think it’s worth having this available for their international guests and tennis fans to watch. This tennis tournament is show casing Miami and I think the hotel has made a big mistake not having Tennis TV available. The stained carpet in my room was rather a disappointment, gives the impression that no one cares about the rooms appearance. The extractor in my bathroom area sounded like a diesel engine when the light was turned on, I called front desk who sent an engineer up, he had to get a step ladder and disconnect something, I had only been in the room for 10 mins. Someone really should walk through and make sure the rooms are checked before guests arrive. Further repairs were completed the following morning, but a note or goodwill gesture from management to apologise and acknowledge the inconvenience would have been welcome.

Great location, near beach , shops, restaurants and cultural sights. Swimming pool a real bonus. Safe area for solo traveller.

Stayed in March 2024

The decor was tired and for £250 per night I would have expected it to be immaculate

Great location close to the beach and attractions

Stayed in March 2024

NOTHING

GREAT location - famous busy road & busroute runs paralel with the beach, has many original art deco buildings. The Berkley has rooftop swim-pool & indoor gym with exercise machines. In front of entrance the patio has mature shady trees to protect you from sun, tables & chairs, Its outside eating & drinking here - its not run by the hotel, but letout to a francaise. Its for general public, not connected to the hotel, but it uses the hotel facilities for making all its food; waiter service, not hotel staff, very busy all day & evening with european & USA various foods, breakfasts, snacks, meals, cocktails 2 for one between 5-7 pm. You pay direct to the francaise. Inside the hotel you can eat from Hotels OWN menu, but the outside patio francaise is really the place to buy sit & eat breakfast - outside has a great atmosphere. Across the busy road are the main entrances to two large top-class luxury hotels which have extensive rich private gardens & pools, they face the beach. The Berkley directs you to a shady paved public pathway between the two hotels which leads you to this massive famous beach. The Berkley has a beach concession there, for its own hotel guests, providing sunbed & towel etc, all included in the Berkley Hotel stay. Distances: half hour journey from Miami Int Airport, also half hour from the Hotel to the Cruise Terminal (subject to traffic). I will stay there for 2-3 nights on my next pre-cruise. I am nearly eighty years old - a female SOLO traveller. Ann Adams from Essex England UK. March 2024.

Stayed in March 2024

No handbasin in the toilet cubicle

Position ; swimming pool and gym; cafe/restaurant ; modern bedroom

Stayed in February 2024

But I did see a water bug in my room

The property was nice

Stayed in February 2024

The sink in a bathroom had an repair,but it was poorly done and it can fell on the floor anytime .I hope it will be fixed before it will hurt someone.

Great location,friendly staff,nice room,besides small shower and bathroom sink that definitely need a repair.

Stayed in March 2024

There was no hot water. It got to tepid only.

The location was great, easy to get to local restaurants, the beach, and bus tours. The staff, especially the man who checked us in, were great.

Stayed in February 2024

Location, outside bar/restaurant

Stayed in February 2024

Breakfast and staff

Great location

Stayed in February 2024

Found it difficult to get any information about anything! Ended up googling everything. No local information supplied which is promised when booking. No check out details given. Also, coffee pods provided on arrival but not replenished. Advised only first pods were complimentary - so the same for a 1 night stay as a 7 night stay?

Fab location. Room was spotlessly clean. Comfy bed. Great hotel and would definitely use again (despite couple of negatives mentioned below).

Stayed in February 2024

Had to ask every day for my room to be cleaned. Petty extras like coffee in room two free pay for rest

Location great. Breakfast good. Facilities good.

Stayed in February 2024

No parking unless you pay 40 per night.

Nice location close to amenities.

Stayed in February 2024

Little bit expensive

Very nice & clean, good location, great front staff .

Stayed in January 2024

A small thing ….. The Reception area as you have to walk through a street front cafe to enter the hotel. The bathroom set up. Two sisters sharing a room so hard for two people to shower, do make up, hair etc at the same time.

Location was good, close to the beach and shops.

Stayed in January 2024

Noisy room due to poor isolation at window frames

Location, Ocean view room upgraded free

Stayed in January 2024