48630 Monroe Street, Indio, CA 92201, United States of America
#17 of 23 hotels in Indio
Guests' ChoiceBased on 232 hotel reviews
6.2Cleanliness
7.1
Comfort
7.1
Location
7.8
Facilities
6.4
Staff
7.4
Value for money
6.9
Free WiFi
7.3
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: January 11, 2024
James
United States of AmericaI didn't like anything!, it was a false ad. I even ask for a room change they're answer was they couldn't because all the rooms were booked.
Not much!, the place ,was empty they put us in the back,no parking!! We had carry our luggage, tools etc... to our room no breakfeast!!
Stayed in December 2023
Reviewed: December 4, 2023
Sylvia
United States of AmericaNo ice available no washcloth included with towels. No attendant available at checkout. Loud noise outdoors during sleep hours.
The bed was comfortable
Stayed in December 2023
Reviewed: October 26, 2023
Cesar
United States of AmericaThe ac didn't work at all. They do not want to give A refund
Stayed in October 2023
Reviewed: October 23, 2023
Richard
United States of Americanothing
it was very nice grounds
Stayed in October 2023
Reviewed: October 17, 2023
Lucia
United States of AmericaIs no very clean and the pool same is no clean
I love because is very silent
Stayed in October 2023
Reviewed: October 2, 2023
Maria
United States of AmericaCheck in and check out staff was not readily available long wait to check in and left keys under door to check out since waiting for staff with a child was not reasonable. Should have a self check in or check out system to avoid this. Room was not very clean had a crawling baby who found tons of debris on floor
Location and affordability
Stayed in October 2023
Reviewed: September 14, 2023
Islas
United States of AmericaVery clean and comfortable premises
Stayed in September 2023
Reviewed: August 28, 2023
Adams
United States of AmericaThe staff left early and no one was around to reactivate my key. Landscape was overgrown. Ice maker was far and not available 24/7.
It was ok
Stayed in August 2023
Reviewed: August 24, 2023
Crothers
United States of AmericaNo coffee
Stayed in August 2023
Reviewed: August 21, 2023
Richard
United States of AmericaNo coffee maker. It rained during the night and in the morning there was a pond outside the door we had to step in to get out.
This is a great value. It is impossible to find a hotel room under $100 so $80 was a bargain.
Stayed in August 2023
Reviewed: August 21, 2023
Joy
United States of AmericaThe parking was dark. It had bugs not together. The lamps had so much dust my allergies were acting up. Check out was a hassle had to leave the key with security when leaving.. they take pictures of your credit and don’t tell you they take a photo copy
Stayed in August 2023
Reviewed: August 15, 2023
Islas
United States of AmericaPeaceful environment
Stayed in August 2023
Reviewed: July 25, 2023
Alicia
United States of AmericaToilet didn't work blankets were stained A/C didn't cool down the room on a 120 degrees of heat and ac didn't work properly
Room was perfect loved the space but .......
Stayed in July 2023
Reviewed: July 14, 2023
Jose
United States of AmericaI loved everything
The entire country club
Stayed in July 2023
Reviewed: July 11, 2023
Theresa
United States of AmericaFirst walked into room 215 it was like walking into a furnace. Extremely HOT. Turned the A/C on and it just didn’t cool down the room. It would then blow regular air. We were in there. Probably about 20 minutes just to see if the air condition would work. We were literally drenched in sweat. I even took pictures of the sweat on my shirt. I had to call the front office to let them know that the air was not working. I believe his name was Albert. VERY NICE GENTLEMAN. He ended up putting us in another room on the first floor. The AC was better however, there were stains on the bedsheets, which was gross. I took the sheets off. Luckily I bring my own sheets and blankets. Lots of Clorox wipes, and Lysol to sanitize the hotel room. The picture I took was out of the hot room.  The bathroom picture was actually the picture of the bedsheet. 
The room was BIG. Lots of space. Like the mini kitchen/Bar area.
Stayed in July 2023
Reviewed: July 3, 2023
Margarita
United States of AmericaI didn't like that my card got charged the amount of my stay when I wanted to pay when I got there, and the girl at the counter said, "Oh well and didn't even try to explain why. Called for extra towel, and no one answered the phone so there was a lack of customer service .The hotel room was nice and I would have recommende it to friends and family but I was left disappointed.
The room was good and the location
Stayed in July 2023
Reviewed: June 25, 2023
Tatiana
United States of AmericaBathroom floor and toilet cleanliness could improve
Beautiful grounds. Security at the gate had a pleasant demeanor. Samantha at the Front Desk was genuinely welcoming. Cheerful pattern bed sheets. Very spacious room. Comfortable bed with a firm mattress.
Stayed in June 2023
Reviewed: June 23, 2023
Jp
United States of AmericaNo ice
Good rate good room and nice pool
Stayed in June 2023
Reviewed: June 10, 2023
Islas
United States of Americabathroom fan was too noisy
Everything clean, Sheets are clean and soft, Quiet environment, Cable and wifi access, great AC
Stayed in June 2023
Reviewed: June 1, 2023
Adrian
United States of AmericaThe property is dated.
The room had lots of space and was clean.
Stayed in May 2023
Reviewed: May 22, 2023
Elena
United States of AmericaI arrived later than 8pm so the manager left my key with security. When I got there, security told me “ they told me no to let you in”. Jokingly of course, which I didn’t find funny at the time. Meanwhile I had a 4 year old and crying 1 year old in the car, 3 hours past their bedtime. I get the key and go to the room and the bed is disheveled, the towels are dirty and hanging over the shower, there is garbage in the trash can and hairs in the bed. The room wasn’t cleaned and I had to leave and book a different hotel because no one was answering the phone and I needed a clean safe place for my children to go to bed.
I didn’t stay long enough to find anything I liked.
Stayed in May 2023
Reviewed: May 22, 2023
Helen
United States of AmericaThe outside environment needs an upgrade
Plenty of space
Stayed in May 2023
Reviewed: May 15, 2023
Madalyn
United States of AmericaPool was dirty.
Starbucks was down the street!
Stayed in May 2023
Reviewed: May 5, 2023
Aguirre
United States of AmericaWeather
It was good. The weather was hot
Stayed in May 2023
Reviewed: May 3, 2023
Aaron
United States of AmericaPleased with price, location, and overall stay.
Stayed in March 2023
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