830 North Saint Mary's, San Antonio, TX 78205, United States of America
#190 of 318 hotels in San Antonio
Guests' ChoiceBased on 797 hotel reviews
7.3Cleanliness
7.9
Comfort
8.0
Location
7.8
Facilities
7.7
Staff
7.9
Value for money
7.2
Free Wifi
7.5
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 31, 2024
Keri
United States of AmericaThe room needs a thing or 2 fixed. AC was hard to keep room comfortable.
Quiet location on the Riverwalk was very nice. Restaurant and pool on premises good..
Stayed in May 2024
Reviewed: May 30, 2024
Janice
United States of AmericaThe restaurant in the hotel is terrible. They really need to revamp it. The food is terrible. We had to find somewhere else to eat. We will not be staying here again because of the restaurant.
The room was large and comfortable. Bath room was a bit on the small side.
Stayed in May 2024
Reviewed: May 27, 2024
Regina
United States of AmericaThere is no availability for in and out parking. We had to pay a high price for parking and were not able to in and out as needed, and were put into a position to use other modes of transportation. The local water is NOT pleasant to drink, and there was no availability to purchase bottled water in the facility.
The room and amenities were exactly what we expected. The check-in was simple and any information we needed was provided in a timely and helpful manner.
Stayed in May 2024
Reviewed: May 18, 2024
Gretchen
United States of AmericaThe elevator was not working well (shaking while operating). I felt like I “splurged” on a nicer hotel but it was just expensive without breakfast or parking included. Accommodations were fine, just not what I thought I was paying for.
Location was great! I was pleased there was coffee available in the lobby.
Stayed in May 2024
Reviewed: May 13, 2024
Monica
United States of AmericaThe parking is first come first serve and they don’t tell you that! The room we had was next to the trash and you can hear the trash pick up at 8am every morning! The halls were super hot! They don’t have a great selection in their snack space. If you ever need front desk DON’t call they won’t answer! You have to go downstairs to ask your question.
The rooms are very spacious and the bed is very comfortable.
Stayed in May 2024
Reviewed: April 29, 2024
Jones
United States of AmericaThe balcony was small,just enough to stand on for one person. I thought it would be bigger to sit, drink ur wine and watch the river walk. There was a large toe nail on the carpet. When I searched for hotels my criteria was free breakfast, a cup of coffee would have cost us $4!! Two night stay parking was $110! The pool is small, no hot tub.
The room was roomy and the hotel is close to downtown was on the parade route
Stayed in April 2024
Reviewed: April 25, 2024
Julian
United States of AmericaThey checked us in Room 248.That was the worst show ever it was a very hot.They moved us to 222.It was a lot better
I liked the back of hotel n restrooms
Stayed in April 2024
Reviewed: April 19, 2024
Rashell
United States of AmericaThe staff was kinda rude the first day and then the second day no help. There were also several hidden fees
It was right on the riverwalk
Stayed in April 2024
Reviewed: April 18, 2024
Amanda
United States of AmericaOne of the beds had a huge dip in it, mattresses definitely need to be replaced. You ended up rolling straight to the middle with the dip.
Hotel was decent and clean. Good for the price point. Rooms are also pretty spacious. It is at the end of the river walk, I would go street level then find a other entrance to the riverwalk.
Stayed in April 2024
Reviewed: April 13, 2024
Elizabeth
United States of AmericaThe lighting in the room and bathroom were really poor. The view was terrible- we faced a building and alley with the garbage can. (I know someone has to go there, but I requested a room next to my sister, and there was an open room and they gave it to our traveling companions who came later than us) Also, our bathroom smelled like bleach to the point of almost changing rooms, then it smelled like urine.
The room was large, good closet and plenty of hangers, nice outdoor space. The workout room was well equipped.
Stayed in April 2024
Reviewed: March 27, 2024
Leah
United States of AmericaButtons on Tv clicker were difficult to push. Coffee was only in lobby one morning.
Liked the shower. Liked the patio area.
Stayed in March 2024
Reviewed: February 19, 2024
Steven
United States of AmericaConvenient and super nice
Stayed in February 2024
Reviewed: January 27, 2024
Darrell
United States of AmericaSmall dining area
Location, parking
Stayed in December 2023
Reviewed: December 24, 2023
Dana
United States of AmericaIt was far from everything! Couldn’t even find a decent restaurant nearby. While it made for a peaceful stay, we missed out on all the decorations. Plus, many homeless people camped out along the Riverwalk.
It was pretty and well maintained.
Stayed in December 2023
Reviewed: December 8, 2023
Julia
United States of AmericaThe shower didn’t drain all the way. Standing water. The river walk view didn’t have a view or the river. And drawer to the bedside table won’t close.
Hotel was nice and easy to find. Staff was very nice.
Stayed in December 2023
Reviewed: November 27, 2023
Jennifer
United States of AmericaIt smells and was loud and the sink was messed up the area was kinda bad area.
The room was okay
Stayed in November 2023
Reviewed: November 23, 2023
Santin
United States of AmericaIt would be nice for a heated outside pool or jacuzzi to soak in after walking all day.
I like my room very spacious comfortable and quiet and also liked the bathroom and shower good water pressure.
Stayed in November 2023
Reviewed: October 30, 2023
Rose
United States of AmericaWe booked 2 nights for a room with balcony and first night the balcony was a tiny 2/3 foot bump out a chair wouldn't fit in, so I complained and they gave us a room with a real balcony the second night.
Breakfast and location was great, rooms second night was great.
Stayed in October 2023
Reviewed: October 29, 2023
Acevedo
United States of AmericaThe elevator was out for two days, bringing luggage through stairs, staff was ok
The look of hotel
Stayed in October 2023
Reviewed: October 27, 2023
Christine
United States of AmericaBreakfast should be free. Only one working elevator
Front desk lady was very nice and quick. Room and balcony very spacious. Bed was very comfortable.
Stayed in October 2023
Reviewed: October 2, 2023
Saavedra
United States of AmericaThe service at night in the restaurant was not good. They had trouble with another customer in the restaurant complaining about her hamburger. They brought her 3 different hamburgers but still she wasn't satisfied. So they totally forgot about our drinks and our food. There was only 3 customers in the restaurant. They finally brought our food about an hour later and drinks. The food was good when they brought it. The server was very apologetic too us and he just kept saying not sure what's going on in the kitchen. They did pay for our dinner. We left the server a tip because it wasn't his fault it was the kitchen.
The room was nice and clean. Quiet atmosphere and clean. Breakfast staff was great also very fast the breakfast was great enjoyed.
Stayed in October 2023
Reviewed: September 19, 2023
Maria
United States of AmericaLittle bit far to walk to downtown
Clean and nice
Stayed in August 2023
Reviewed: August 16, 2023
Letty
MexicoIt is not on the main path of River Walk, just a few rooms have river view
It smell good and it was clean.
Stayed in July 2023
Reviewed: August 15, 2023
Hazel
United States of AmericaShould have free parking for guests. Excessive price for valet parking.
Friendly bartender.
Stayed in August 2023
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