263 West Grandview Parkway, Traverse City, MI 49684, United States of America
#16 of 35 hotels in Traverse City
Guests' ChoiceBased on 203 hotel reviews
8.3Cleanliness
8.9
Comfort
9.0
Location
9.4
Facilities
8.6
Staff
9.0
Value for money
7.5
Free WiFi
9.1
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 29, 2024
Caitlin
United States of AmericaNo microwave in room
View and location was amazing
Stayed in April 2024
Reviewed: March 24, 2024
Christopher
United States of AmericaNo free parking
Across from the lake , next to some cute shops
Stayed in March 2024
Reviewed: March 23, 2024
Lawrence
United States of AmericaSome road noise.
Great location to downtown.
Stayed in March 2024
Reviewed: January 16, 2024
Joel
United States of AmericaParking is not available other than valet. Perhaps location makes this difficult but it is a bit of an irritant. I understand the logic behind bar/restaurant closing hours but it would have been nice if they had closed later.
Great location and facilities. Clean, friendly. Easy check in. Easy booking. Nice to have a lobby bar available as well as the option for breakfast. Request for late checkout was swiftly approved which made life a lot easier.
Stayed in December 2023
Reviewed: January 2, 2024
Katina
United States of AmericaVery small closet, no safe in room, no sofa and paid for the larger king room and must pay to park.
Location
Stayed in December 2023
Reviewed: November 7, 2023
David
United States of AmericaRoom was worn. Furniture scratch and frayed. Room needs need to be freshened up.
Location
Stayed in October 2023
Reviewed: October 22, 2023
Isabel
United States of AmericaEasy to find
Stayed in October 2023
Reviewed: October 3, 2023
David
United States of AmericaA bit pricey
New, clean
Stayed in September 2023
Reviewed: September 15, 2023
Thomas
United States of AmericaOur room bordered a busy street, so was a bit noisy with traffic in the morning. On the other hand, we had a fabulous water view!
Very clean, updated, fabulous location. Attentive and courteous staff.
Stayed in September 2023
Reviewed: July 25, 2023
Megan
United States of AmericaThis hotel was great, but it seemed like the price was a bit high for the things offered. We thought we booked a hotel with a pool, which was our fault because there wasn’t. It would have been nice to have some sort of breakfast offered for free with the price.
My favorite part about this hotel was the workers, but specifically Jared who works night shift. He was absolutely amazing. He was extremely accommodating to my medical needs and made sure to follow up with us day after day to make sure we were taken care of. His friendly attitude and helpful ways made the stay at this hotel great. I’m hoping this review reaches someone to be able to recognize what a great asset Jared is to the company and to this hotel location. Thanks again for your hard work, Jared. Your kindness made our trip so special and we cannot tell you enough how amazing you are.
Stayed in July 2023
Reviewed: July 13, 2023
Stephen
United States of AmericaNo In-room refrigerator!!!! No way to enjoy the view other than standing at a window
Location was excellent, room service was excellent
Stayed in July 2023
Reviewed: July 13, 2023
Brian
United States of AmericaOnly Valet parking on site. No breakfast or coffee/tea.
Room was spacious, modern and clean.
Stayed in July 2023
Reviewed: June 2, 2023
Heather
United States of AmericaFor the money we couldn’t enjoy the rooftop restaurant & bar. It was too crowded with it being open to the public.
Location and the shower was spa like
Stayed in May 2023
Reviewed: March 16, 2023
Tomaszewski
United States of AmericaThe bartender, steven, was an absolute jerk. Tried to ask him questions about the town and where to go. He was super short, never smiled and acted like we were bothering him by talking to him. When I asked if he had a problem, he said he doesn't drink so he doesn't know answers to our questions. All we were asking him was where he suggested we go after we ate. Also, the road noise was quite loud and for the price you pay for the room there should definitely be a fridge in the room.
I loved the location. We were able to walk anywhere. I loved the hotel itself and the bar, it was a super nice and clean room. The bar was nice and the front desk clerk was amazing when we checked in.
Stayed in March 2023
Reviewed: December 23, 2022
Nicole
United States of AmericaLightning in the bathroom- needs to be brighter. Traffic woke us up at 5 am- maybe some sound proof windows on the lake view side. Bathroom door - barn style - doesn’t allow for privacy- looks great though.
The view was amazing, the hotel staff were fantastic, professional and extremely friendly.
Stayed in December 2022
Reviewed: October 23, 2022
Steve
United States of AmericaValet parking kind of interesting because we were coming and going from our room. but understand parking is at a premium.
nice location, friendly staff and surprised about quality of food.
Stayed in October 2022
Reviewed: October 11, 2022
Jenna
United States of AmericaMy only complaint this time was our alarm in the room went off at 5:59 am ! One of the biggest things I was excited for was to SLEEP IN and there was no going back to sleep after that :( I know It was just a mistake but I was very disappointed I couldn’t sleep in !
I absolutely LOVE this hotel ! The shower I think is just so cool :) I also love the view if you have a lake view! It’s absolutely beautiful
Stayed in October 2022
Reviewed: October 10, 2022
Charles
United States of AmericaThe rooftop bar was closed - seasonal closing. Very sad - and I would have enjoyed the view. The morning coffee bar was attended by a polite and well-meaning person, but the delays were huge, and the coffee not so good.
Room was very nice, even though we didn't get a view (they can't all be on the best side of the building). The bathroom was huge, and the bed was comfortable.
Stayed in October 2022
Reviewed: September 14, 2022
Joshua
United States of AmericaThe hotel is On the opposite side of a busy road than the bay. There is a loose manhole cover you can hear every car hit. And the road is all around bumpy and loud. Not really the hotels fault.
Comfy beds. Spacious room/bathroom. Amazing shower!!! Very friendly staff. Valet parking is quick (about 90seconds to retrieve your vehicle or things from your vehicle) we brought our bikes and rode all around town from the hotel. The bike path is across the street
Stayed in September 2022
Reviewed: September 9, 2022
Neil
United States of AmericaPillows lousy Be just ok
Food very good breakfast and on roof
Stayed in September 2022
Reviewed: September 3, 2022
Willy
United States of AmericaAn expensive ($330+) room with a view of huge rooftop air conditioners etc. No free parking available. Daily $15 valet rate.
location
Stayed in August 2022
Reviewed: August 28, 2022
Robert
United States of AmericaBathroom floor dirty. No refrigerator in room.
Stayed in August 2022
Reviewed: August 15, 2022
Jerry
United States of AmericaNo breakfast. For need need breakfast serves until 21.
Stayed in August 2022
Reviewed: August 15, 2022
W
United States of AmericaThe price was way too high for such a small room with no fridge, no pool/hot tub. There was a stain on the bed sheets.
The valet staff was extremely helpful and fast!
Stayed in August 2022
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