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  5. Reviews of Hotel Indigo Traverse City, an IHG Hotel

Reviews of Hotel Indigo Traverse City, an IHG Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

263 West Grandview Parkway, Traverse City, MI 49684, United States of America

#16 of 35 hotels in Traverse City

Guests' Choice

Review Score

Based on 203 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    9.0

  • Location

    9.4

  • Facilities

    8.6

  • Staff

    9.0

  • Value for money

    7.5

  • Free WiFi

    9.1

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 29, 2024

    9.0
    Wonderful
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds and Bay View - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    No microwave in room

    View and location was amazing

    Stayed in April 2024

  • Reviewed: March 24, 2024

    7.0
    It was nice
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    No free parking

    Across from the lake , next to some cute shops

    Stayed in March 2024

  • Reviewed: March 23, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Standard King Room with Bay View
    • Stayed 1 night
    • Submitted from a mobile device

    Some road noise.

    Great location to downtown.

    Stayed in March 2024

  • Reviewed: January 16, 2024

    9.0
    Great place, small improvements would put it over the top excellent.
    • Leisure trip
    • Solo traveler
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    Parking is not available other than valet. Perhaps location makes this difficult but it is a bit of an irritant. I understand the logic behind bar/restaurant closing hours but it would have been nice if they had closed later.

    Great location and facilities. Clean, friendly. Easy check in. Easy booking. Nice to have a lobby bar available as well as the option for breakfast. Request for late checkout was swiftly approved which made life a lot easier.

    Stayed in December 2023

  • Reviewed: January 2, 2024

    8.0
    Great location, beautiful, clean, new property with beautiful view of the bay.
    • Leisure trip
    • Couple
    • Premium King Room with Bay View
    • Stayed 2 nights
    • Submitted from a mobile device

    Very small closet, no safe in room, no sofa and paid for the larger king room and must pay to park.

    Location

    Stayed in December 2023

  • Reviewed: November 7, 2023

    8.0
    very good location with restaurants and shopping walking distance. staff was friendly. Room was worn and needs to be r
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Room was worn. Furniture scratch and frayed. Room needs need to be freshened up.

    Location

    Stayed in October 2023

  • Reviewed: October 22, 2023

    9.0
    Wonderful
    • Business trip
    • Travelers with friends
    • Queen Room with Two Queen Beds and Bay View - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Easy to find

    Stayed in October 2023

  • Reviewed: October 3, 2023

    9.0
    Great location
    • Leisure trip
    • Couple
    • Standard King Room with Bay View
    • Stayed 1 night
    • Submitted from a mobile device

    A bit pricey

    New, clean

    Stayed in September 2023

  • Reviewed: September 15, 2023

    9.0
    Wonderful hotel. Was a bit pricey but really a very nice hotel with attentive staff. Would definitely stay again.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and Bay View - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Our room bordered a busy street, so was a bit noisy with traffic in the morning. On the other hand, we had a fabulous water view!

    Very clean, updated, fabulous location. Attentive and courteous staff.

    Stayed in September 2023

  • Reviewed: July 25, 2023

    7.0
    Jared is amazing!!!!! Thank you!!!
    • Leisure trip
    • Couple
    • Standard King Room with Bay View
    • Stayed 3 nights
    • Submitted from a mobile device

    This hotel was great, but it seemed like the price was a bit high for the things offered. We thought we booked a hotel with a pool, which was our fault because there wasn’t. It would have been nice to have some sort of breakfast offered for free with the price.

    My favorite part about this hotel was the workers, but specifically Jared who works night shift. He was absolutely amazing. He was extremely accommodating to my medical needs and made sure to follow up with us day after day to make sure we were taken care of. His friendly attitude and helpful ways made the stay at this hotel great. I’m hoping this review reaches someone to be able to recognize what a great asset Jared is to the company and to this hotel location. Thanks again for your hard work, Jared. Your kindness made our trip so special and we cannot tell you enough how amazing you are.

    Stayed in July 2023

  • Reviewed: July 13, 2023

    8.0
    Expensive for the quality of the room
    • Leisure trip
    • Couple
    • Standard King Room with Bay View
    • Stayed 2 nights
    • Submitted from a mobile device

    No In-room refrigerator!!!! No way to enjoy the view other than standing at a window

    Location was excellent, room service was excellent

    Stayed in July 2023

  • Reviewed: July 13, 2023

    8.0
    Nice but expensive
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and Bay View - Non-Smoking
    • Stayed 2 nights

    Only Valet parking on site. No breakfast or coffee/tea.

    Room was spacious, modern and clean.

    Stayed in July 2023

  • Reviewed: June 2, 2023

    7.0
    It was a good location with a nice sized bathroom
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    For the money we couldn’t enjoy the rooftop restaurant & bar. It was too crowded with it being open to the public.

    Location and the shower was spa like

    Stayed in May 2023

  • Reviewed: March 16, 2023

    8.0
    Very Good
    • Leisure trip
    • Group
    • Standard King Room with Bay View
    • Stayed 1 night

    The bartender, steven, was an absolute jerk. Tried to ask him questions about the town and where to go. He was super short, never smiled and acted like we were bothering him by talking to him. When I asked if he had a problem, he said he doesn't drink so he doesn't know answers to our questions. All we were asking him was where he suggested we go after we ate. Also, the road noise was quite loud and for the price you pay for the room there should definitely be a fridge in the room.

    I loved the location. We were able to walk anywhere. I loved the hotel itself and the bar, it was a super nice and clean room. The bar was nice and the front desk clerk was amazing when we checked in.

    Stayed in March 2023

  • Reviewed: December 23, 2022

    8.0
    Beautiful property and an amazing view!
    • Leisure trip
    • Couple
    • Standard King Room with Bay View
    • Stayed 1 night
    • Submitted from a mobile device

    Lightning in the bathroom- needs to be brighter. Traffic woke us up at 5 am- maybe some sound proof windows on the lake view side. Bathroom door - barn style - doesn’t allow for privacy- looks great though.

    The view was amazing, the hotel staff were fantastic, professional and extremely friendly.

    Stayed in December 2022

  • Reviewed: October 23, 2022

    9.0
    very nice and we will certainly go back.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds and Bay View - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Valet parking kind of interesting because we were coming and going from our room. but understand parking is at a premium.

    nice location, friendly staff and surprised about quality of food.

    Stayed in October 2022

  • Reviewed: October 11, 2022

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard King Room with Bay View
    • Stayed 1 night
    • Submitted from a mobile device

    My only complaint this time was our alarm in the room went off at 5:59 am ! One of the biggest things I was excited for was to SLEEP IN and there was no going back to sleep after that :( I know It was just a mistake but I was very disappointed I couldn’t sleep in !

    I absolutely LOVE this hotel ! The shower I think is just so cool :) I also love the view if you have a lake view! It’s absolutely beautiful

    Stayed in October 2022

  • Reviewed: October 10, 2022

    7.0
    For the price, I would have expected a more deluxe experience.
    • Business trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 3 nights

    The rooftop bar was closed - seasonal closing. Very sad - and I would have enjoyed the view. The morning coffee bar was attended by a polite and well-meaning person, but the delays were huge, and the coffee not so good.

    Room was very nice, even though we didn't get a view (they can't all be on the best side of the building). The bathroom was huge, and the bed was comfortable.

    Stayed in October 2022

  • Reviewed: September 14, 2022

    8.0
    The price was a bit high but I definitely wouldn’t say it wasn’t worth it
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds and Bay View - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The hotel is On the opposite side of a busy road than the bay. There is a loose manhole cover you can hear every car hit. And the road is all around bumpy and loud. Not really the hotels fault.

    Comfy beds. Spacious room/bathroom. Amazing shower!!! Very friendly staff. Valet parking is quick (about 90seconds to retrieve your vehicle or things from your vehicle) we brought our bikes and rode all around town from the hotel. The bike path is across the street

    Stayed in September 2022

  • Reviewed: September 9, 2022

    7.0
    Probably a three star, not good value for the money
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Pillows lousy Be just ok

    Food very good breakfast and on roof

    Stayed in September 2022

  • Reviewed: September 3, 2022

    7.0
    The bed was comfortable
    • Leisure trip
    • Travelers with friends
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    An expensive ($330+) room with a view of huge rooftop air conditioners etc. No free parking available. Daily $15 valet rate.

    location

    Stayed in August 2022

  • Reviewed: August 28, 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Bathroom floor dirty. No refrigerator in room.

    Stayed in August 2022

  • Reviewed: August 15, 2022

    9.0
    All was nice and within my expectation. I was not at the hotel but as a place to sleep at night. at
    • Leisure trip
    • Solo traveler
    • Standard Room
    • Stayed 3 nights
    • Submitted from a mobile device

    No breakfast. For need need breakfast serves until 21.

    Stayed in August 2022

  • Reviewed: August 15, 2022

    7.0
    Enjoyed the stay but way too pricey for small room.
    • Leisure trip
    • Couple
    • Standard King Room with Bay View
    • Stayed 3 nights
    • Submitted from a mobile device

    The price was way too high for such a small room with no fridge, no pool/hot tub. There was a stain on the bed sheets.

    The valet staff was extremely helpful and fast!

    Stayed in August 2022

Showing 1 - 25

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