2110 East Lincoln Highway, Lancaster, PA 17602, United States of America
#31 of 35 hotels in Lancaster
Guests' ChoiceBased on 250 hotel reviews
5.9Cleanliness
6.5
Comfort
6.8
Location
7.5
Facilities
6.2
Staff
7.2
Value for money
6.7
Free Wifi
6.4
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 30, 2024
Magda
United States of AmericaNo ice bucket in the rooms for ice or cups! The people next door sounded Like they where in the room with us! You can hear everything!
Convenient
Stayed in April 2024
Reviewed: January 1, 2024
Tarojae
United States of Americahad a roach & cleanliness wasn’t very good.
Staff was cool.
Stayed in January 2024
Reviewed: November 22, 2023
Pamela
United States of AmericaThe room had roaches. My credit card was used to pay someone else's security deposit. Check out process was long trying to sort it out.
It was ok
Stayed in November 2023
Reviewed: November 20, 2023
Lynn
United States of AmericaBeds were uncomfortable. No ice bucket for ice in room.
Convenient to area attractions
Stayed in November 2023
Reviewed: November 15, 2023
Elisabeth
United States of AmericaOur first room smelled like smoke so they moved us to another room. I was afraid it was going to smell like smoke but luckily it didn’t. The bathroom had dusting of mold.
The beds were comfortable. You get what you pay for. It wasn’t expensive just under $100. The man that checked us in was very kind and helpful.
Stayed in November 2023
Reviewed: October 19, 2023
Marcy
United States of AmericaThere was a cockroach in my bathroom. This was upsetting.
There was no breakfast or coffee. No coffee was a disappointment. The location was great.
Stayed in October 2023
Reviewed: October 16, 2023
Cindy
United States of AmericaNo cups nor towels
It was clean
Stayed in September 2023
Reviewed: October 16, 2023
Carrie
United States of AmericaThe bathroom was in need renovation
The bed was very comfortable
Stayed in October 2023
Reviewed: October 16, 2023
Laurie
United States of AmericaThere was a picture on the wall with a big chunk of glass broken out of it. Tile grout in the bathroom around the tub was somewhat moldy.
The bed was comfortable. The guy at the front desk was friendly. The room was clean.
Stayed in October 2023
Reviewed: October 15, 2023
Clair
United States of AmericaBuilding was clean but needs an upgrade.
The Location
Stayed in October 2023
Reviewed: October 15, 2023
Arjen
NetherlandsNothing. It exceeded my expectations.
Quite clean, coffee machine. Had rather low expectations given the reviews, but the motel and room are just what you expect of an American motel (in a positive way).
Stayed in October 2023
Reviewed: October 13, 2023
Bongrazio
United States of AmericaThe manager and staff that were there when we arrived were very unpersonable and lacked customer service skills. It might be a culture thing as they seem to be from Jamaica or Barbados. But they were cold and rude. Both manager and women behind the desk couldn't look up our reservation because my last name was entered first. Instead of being professional and figuring out the error, she questioned our reservation and acted like we did something wrong. Our room then wasn't ready, after I had called to make sure it would be, and was told it would be ready by another employee earlier, that had no problem looking up my reservation. We waited about a half hour in the lobby with no information, as the women at the desk blankly staired at the computer. Strange. I think a smile, communication, and some kindness would have went a long way. The staff seemed to be irritated and annoyed by customers. Their was no happiness in that hotel, just dry expressions and bad attitudes.
The room was a decent size, yet needed a new bathroom. The toilet was old and ran for a long time, and the sink and bathtub were dingey and needed updating.
Stayed in October 2023
Reviewed: October 11, 2023
Steven
United States of AmericaI don't know
What breakfast ? I didn't hear or see anything about it
Stayed in October 2023
Reviewed: October 9, 2023
Joshua
United States of America- Outside lights were not on in the parking lot or building when we arrived around 7pm - wall paper inside lobby and in the room was peeling. - looked like the upkeep of this hotel was not a priority.
- The value was great for the area. - We were able to book last minute (literally) and apparently just prior to the hotel being fully booked. - Proximity to attractions.
Stayed in October 2023
Reviewed: October 5, 2023
István
Hungary$100 security deposit was blocked on my card - no clue why, other hotels did not request such a deposit. 3 days after my check-out I called them to release, they said they can not accelerate this. Eventually it was not released for more than a week (!!!) after my check-out! Outrageous!
Stayed in September 2023
Reviewed: October 3, 2023
Dianne
United States of AmericaThe property was a bit disappointing and looked tired. The fact that housekeeping did not fix the issue with the one bed was upsetting.
We spilled something on the one bed and I told the front desk but no one changed the bedding on that bed. It did not look like they had mopped under the bathroom sink in a while. The spa was closed and that was one attraction we wanted to use.
Stayed in October 2023
Reviewed: October 2, 2023
Dolores
United States of AmericaNot a lot
Out dated
Stayed in October 2023
Reviewed: September 25, 2023
Jensen
United States of AmericaThe room had an odor possibly from previous smokers, stains on the lamp shades and curtains. The cleaning staff did not check to see if we needed fresh/new towels, cloths, or bedding, they also never came by to empty trash cans. There also wasn’t a phone in the room.
Check in and out were equally quick and easy.
Stayed in September 2023
Reviewed: September 22, 2023
Leslie
United States of AmericaLine & long time to check in No breakfast available Lobby, hallway & elevator need vacuuming
Room size
Stayed in September 2023
Reviewed: September 21, 2023
Cassandra
United States of AmericaI did not like the sloppy job in the bathroom walls. For example the grout applied on the edge of the sink counter and wall and in the shower walls look sloppy and unprofessional. Adding to that the sink faucet is lose, the bathroom door is peeling off. There is a poor maintenance administration. I have paid the same amount of money in other places with a higher maintenance in facility.
It was quite. The room was clean. Good parking space. Accessible and close to other places. Slept okay.
Stayed in September 2023
Reviewed: September 20, 2023
Miles
United States of AmericaWAS NO BREAKFEST
Stayed in September 2023
Reviewed: September 19, 2023
Joseph
United States of AmericaBreakfast would have been great.
No breakfast
Stayed in September 2023
Reviewed: September 18, 2023
Amanda
United States of AmericaThe room could have been cleaner. There was a jacket behind the chair in the room and the shower was disgusting.
Location was acceptable. The room was quiet and comfortable.
Stayed in September 2023
Reviewed: September 14, 2023
Shirley
United States of Americaif curtain would close to shut out the outside lights
Stayed in September 2023
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