8376 Cerrillos Road, Santa Fe, NM 87507, United States of America
#31 of 44 hotels in Santa Fe
Guests' ChoiceBased on 495 hotel reviews
7.7Cleanliness
8.1
Comfort
8.1
Location
8.2
Facilities
7.9
Staff
8.5
Value for money
7.8
Free Wifi
10.0
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 28, 2024
Purnima
United States of AmericaIts quite far from the Downtown. We visited on a memorial day weekend and they charged almost $200 per night . Its worth of max $100 per night . Its an average stay.
Stayed in May 2024
Reviewed: May 27, 2024
Kaczmarek
United States of AmericaN/A
Quiet, comfortable and clean. Close to downtown but not in the mix of noise and crowds.
Stayed in May 2024
Reviewed: May 22, 2024
Richard
United States of AmericaThe outside appearance could use some work.
The breakfast was good and plenty of room.
Stayed in May 2024
Reviewed: May 15, 2024
Pranav
United States of AmericaLittle far from downtown.
it was clean and comfortable.
Stayed in May 2024
Reviewed: May 9, 2024
Lindsey
United States of AmericaMore variety with breakfast . Like oatmeal packets and fruit
Stayed in May 2024
Reviewed: May 8, 2024
Aquilina
United States of AmericaThe carpeting in the public areas is shoddy. The doors are too heavy or imbalanced for the elderly. The electronic hardware is inconsistent, and does not always work properly. The sink in our room drained slowly. Queen beds seemed smaller than I expected.
Price of room was acceptable. Location to restaurants and entertainment was good. The breakfast was pretty good eggs and sausage were edible.
Stayed in May 2024
Reviewed: May 7, 2024
Laird&lady
AustraliaMany little maintenance issues made the stay less than appealing, like poor door locks and bathroom door issues room number 124 ,cleanliness around pool area was disappointing and clutter in hallway with housekeeping cart.
Peace and quiet.
Stayed in May 2024
Reviewed: April 30, 2024
Gretchen
United States of AmericaEmployees were not welcoming
Price, room was comfortable
Stayed in April 2024
Reviewed: April 23, 2024
Kitty
United States of AmericaI seemed to be in a room between two parties who knew each other and in the night they were meeting in the hallway and talking loudly.
Eggs, beans, and green chili for breakfast. Nice layout of the room. Comfortable bed and pillows. Good wifi.
Stayed in April 2024
Reviewed: April 11, 2024
Barbara
United States of AmericaPlace could use some freshening up.
Location and staff
Stayed in February 2024
Reviewed: March 28, 2024
Ray
United States of AmericaRoom was small. Space between the bed and wall minimal. The HVAC stopped working during night, making loud noises.
Stayed in March 2024
Reviewed: March 19, 2024
John
United States of AmericaStaff was great, but maintenance and design were problems: 2nd story window would not lock and let in noise through seals. Curtains would not close all the way which allowed the parking lot lights to make the room bright at night :( :( Bathroom door was sliding style which was noisy at night and it would not latch due to poor installation. They had never? vacuumed or cleaned under the beds, lots of ear plugs, debris, packages, etc. under bed. Pillows were all too fluffy and thick, not enough selection for pillow type. The air conditioner / heater thermostat was not accurate and cycled on / off making cycle noise at night instead of having a constant fan with heat function. It was either constant fan or controlled heat but not both at the same time. They only had one luggage cart and it is a large hotel with 3 floors. Rooms are too small for 2 queen beds, we couldn't move once the luggage cart was brought into the room. 10 PM Friday night car revving on street outside, repeated multiple times over next 2 hours.
Price at $100 was great. It was a full breakfast with pancake machine, eggs, sausage, green chilies, 2 kinds of cereal, 1 kind of yogurt, 1 kind of bread, orange juice and apple juice. However, the breakfast room was small and crowded for the size of hotel. Staff was very nice and helpful. Beds were comfortable.
Stayed in March 2024
Reviewed: March 16, 2024
Mary
United States of AmericaThe breakfast was very disappointing. For the 16 nights that I was there, it was exactly the same, with extremely limited selections. Due to this, I began going out and paying for a good breakfast! Additionally, the common areas, i.e., the hallways and elevator floors were not very clean.
The staff was very nice, friendly, and accommodating.
Stayed in March 2024
Reviewed: March 8, 2024
Colleen
CanadaVery comfortable. Quiet. Easy to find and close to interstate. Good breakfast. Excellent value.
Stayed in March 2024
Reviewed: March 7, 2024
Mike
United States of AmericaNothing to comment on.
Friendly staff. Clean.
Stayed in March 2024
Reviewed: March 4, 2024
Marcy
United States of AmericaRoom was by the elevator and no blinds on the windows
Location
Stayed in March 2024
Reviewed: March 1, 2024
Thomas
United States of AmericaFor my wife, the mattress could have been a little softer, but I'm sure some people like a firmer mattress and would think it was just right. I enjoyed my breakfast, but there was nothing that my wife or our daughter could eat as vegans. Please adjust your breakfast to at least include a few options-- oatmeal packets, dairy-free yogurt, almond or soy milk for the cereal, bananas, oranges (nobody I know really wants a red delicious apple).
Check-in was fast and easy, staff were nice. Loved the decor. The room was very clean. The bedding was good and cozy. The shower was hot. The room was affordable.
Stayed in February 2024
Reviewed: February 21, 2024
Martinez-woody
United States of AmericaVery family friendly and cozy. Loved our room was jus the right fit and the beds were super comfortable. Checking in was easy and checking out was smooth. The breakfast was also very yummy. My boys love the whole experience
Stayed in February 2024
Reviewed: February 9, 2024
Roger
United States of AmericaClean
Stayed in February 2024
Reviewed: February 5, 2024
Mary
United States of AmericaThe staff was very helpful especially the desk clerk Mariah. She was very sweet an accommodating.
Stayed in January 2024
Reviewed: January 26, 2024
Jennifer
United States of AmericaThe heat was difficult to regulate and either the room was cold or too hot. The room key needed to be fixed every day of our multiple day stay.
The hotel was clean and well kept. Staff was friendly and polite.
Stayed in January 2024
Reviewed: January 17, 2024
Mario
United States of AmericaHeater was not set to a thermostat, so it ran either hot or cold all night long
Location
Stayed in January 2024
Reviewed: January 16, 2024
Zhanna
United States of AmericaIt is an older hotel. From even though was clean, but showed some use, which is not bad for value.
Breakfast was simple and good. Great location near highway, stores, restaurants. Plenty of free parking. Friendly staff. Nice outside pool and sauna area.
Stayed in January 2024
Reviewed: December 29, 2023
Heather_zach
United States of AmericaThe TV did not work in my room. We could not get any kind of satelite connection. I was hoping there would be a smart TV with at least a Netflix option. The toilet paper is very low quality.
I loved the aura of the building and the decor. It was very comfortable and warm feeling. The breakfast was great, I loved the eggs, muffins, cereal selection, variety of coffee vs tea. (I couldn't figure out how to get the pancake maker to work- I wasn't the only one, I don't think there was batter out? but that's okay.) The bed was comfortable and I loved the rounded shower in the bathroom. The lighting was also very good in the room.
Stayed in December 2023
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