Reviews of Best Western the Inn at the Fairgrounds This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
670 State Fair Boulevard, Syracuse, NY 13209, United States of America
#13 of 15 hotels in Syracuse
Guests' ChoiceReview Score
Based on 439 hotel reviews
7.0Score breakdown
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Cleanliness
7.6
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Comfort
7.7
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Location
7.9
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Facilities
7.3
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Staff
7.3
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Value for money
7.3
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Free Wifi
7.5
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Reviewed: May 14, 2024
Leslie
United States of America3 Reviews7.0Good- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds
- • Stayed 1 night
- • Submitted from a mobile device
The desk lady provided a few basic breakfast items at 4 am. Very nice gesture! The shuttle to the airport was adequate.
Stayed in May 2024
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Reviewed: May 7, 2024
Melissa
United States of America1 review7.0“Overall good experience”- • Leisure trip
- • Solo traveler
- • Queen Room with Two Queen Beds
- • Stayed 3 nights
Hallway carpet (2nd floor) had a musty smell (most likely from whatever carpet cleaner is used); pillows way to small, recommend going back to standard size pillows; assume with the large bottles of shampoo/conditioner/body soap and hand soap there should also be a large bottle of body lotion but there was none in room (unless there isn't any which in that case there should be).
Hotel super close to the fairgrounds; room was neat and clean; nice upgrade to the large bottles of shampoo/conditioner/body soap in shower and hand soap by sink; quiet location; close to elevator; breakfast room was very clean (big plus) and coffee was excellent!
Stayed in May 2024
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Reviewed: April 28, 2024
Olga
United States of America2 Reviews8.0“Decent 1 night stay with essentials we needed.”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds
- • Stayed 1 night
- • Submitted from a mobile device
The breakfast was very underwhelming. Individual jelly packets were very old and inedible: they were almost solidified into a gummy inside.
The property is very clean. Although, it is right next to the highway, we were not bothered by traffic noise at night. We were less than a mile from the Fairgrounds.
Stayed in April 2024
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Reviewed: April 26, 2024
Nicole
United States of America3 Reviews6.0“Great facility in a fantastic location that just needs a little bit of help in the customer service areas.”- • Solo traveler
- • Queen Room with Two Queen Beds
- • Stayed 2 nights
- • Submitted from a mobile device
They were very few staff. In one case, I’m almost certain I woke somebody up when I rang the bell at the front desk for assistance as they came out from around the back of the desk Breakfast was not stocked well, and no one was around to notify. Front desk staff were not at the desk at any time I came in or out of the hotel which caused security concerns for me as a solo female traveler. I was not asked to provide any proof of ID when I checked in. Lastly although I understand it is a personal preference, I thought the beds were uncomfortable.
The facility was fresh and clean, and had everything I needed. I chose it because of the location to the New York State Fairgrounds, which was perfect. It was also very close to everything in the area.
Stayed in April 2024
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Reviewed: April 20, 2024
Ronald
United States of America10 Reviews1 helpful vote8.0“Enjoy the stay”- • Leisure trip
- • Couple
- • Queen Room with Two Queen Beds
- • Stayed 2 nights
- • Submitted from a mobile device
The breakfast was lacking. Eggs were frozen. Juice machine had 4 but only did one.
Nice clean room and up to date.
Stayed in March 2024
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Reviewed: April 17, 2024
Richard
Canada10 Reviews1 helpful vote7.0Good- • Family with young children
- • Queen Room with Two Queen Beds
- • Stayed 1 night
- • Submitted from a mobile device
Communal microwave situated right next to the restaurant. Is that met as a message? Come on it's 2024. Not many room comes without the basic bar fridge, microwave and coffee maker. Get with the program... Staff should also grow a little smile...
Clean
Stayed in April 2024
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Reviewed: April 11, 2024
Craig
United States of America46 Reviews5 helpful votes8.0Very Good- • Leisure trip
- • Group
- • Queen Room with Two Queen Beds
- • Stayed 2 nights
The facility was fully booked but didn't seem to be staffed adequately. The coffee maker wasn't working in the morning. Also the automatic door openers were not all working.
It's convenient and easy to get to. There's a good restaurant on premises, although it was fully booked on Total Eclipse Day. Generally the rates are good compared to similar facilities.
Stayed in April 2024
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Reviewed: April 11, 2024
Dyan
United States of America9 Reviews7.0“Efficient , good value today , and the adjacent restaurant is great!”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds
- • Stayed 1 night
- • Submitted from a mobile device
Old
The adjoining restaurant/bar
Stayed in April 2024
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Reviewed: March 25, 2024
Coe
United States of America4 Reviews7.0Good- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds
- • Stayed 1 night
- • Submitted from a mobile device
Bathroom & bathmat not clean. Shampoo & soap in shower empty.
Location. Breakfast. Bed.
Stayed in March 2024
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Reviewed: March 5, 2024
Matt
United States of America3 Reviews8.0Very Good- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds
- • Stayed 1 night
- • Submitted from a mobile device
They billed me out of sequence. The bathtub faucet was leaking quite bad. The breakfast was poor, milk was sour, the sausage looked pale with no color. Also, had an off taste.
Clean.
Stayed in March 2024
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Reviewed: February 29, 2024
Dustin
United States of America1 review6.0Pleasant- • Couple
- • King Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Coffee machine didn’t work at breakfast, milk was spoiled. Staff were not very friendly.
Rooms were very clean and spacious.
Stayed in February 2024
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Reviewed: January 3, 2024
Johannes
Malta9 Reviews6.0“Ok”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds
- • Stayed 1 night
- • Submitted from a mobile device
Just an average old hotel. AC Unit kept going on and off very loudly during the night. The bathtub did not fill up/keep the water.
Conveniently close to turnpike, price was good. Spacious room. Very small but function fitness room. Breakfast was ok, really nothing special but started very early which is convenient too.
Stayed in January 2024
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Reviewed: December 30, 2023
Yathavan
United States of America83 Reviews5 helpful votes7.0“Pleasant”- • Leisure trip
- • Couple
- • Queen Room with Two Queen Beds
- • Stayed 1 night
- • Submitted from a mobile device
Breakfast was average.
Friendly staff and clean place. Room was spacious and comfortable. Location not right in the center, but still convenient.
Stayed in December 2023
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Reviewed: December 18, 2023
Julie
Canada1 review6.0“It was a quiet comfortable stay. Perfect for travellers who don't want to spend too much.”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds
- • Stayed 1 night
took us a while to figure out the heating system. it was old. Eventually we got it.
The beds were comfortable.
Stayed in November 2023
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Reviewed: November 21, 2023
Robin
United States of America1 review7.0Good- • Leisure trip
- • Couple
- • Queen Room with Two Queen Beds
- • Stayed 1 night
- • Submitted from a mobile device
The heater in our room kept going off and on all night which was a problem because it was so loud. Had a restless night because of it.
The breakfast was very good.
Stayed in November 2023
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Reviewed: November 15, 2023
Alisha
United States of America2 Reviews1 helpful vote6.0Pleasant- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds
- • Stayed 2 nights
- • Submitted from a mobile device
Beds were stained with Makeup and had strands of hair. No microwave. Floor was dirty
Location, staff, and that it has a restaurant
Stayed in November 2023
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Reviewed: November 7, 2023
David
United States of America25 Reviews2 helpful votes8.0Very Good- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds
- • Stayed 1 night
- • Submitted from a mobile device
Really loud bathroom fan (85 decibels), bathroom door didn't close well, and they ran out of waffle batter at breakfast.
Simple, clean, reasonably comfortable and generally pleasant.
Stayed in November 2023
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Reviewed: October 29, 2023
Susan
Canada1 review8.0Very Good- • Leisure trip
- • Group
- • Queen Room with Two Queen Beds
- • Stayed 2 nights
Stay was a weekend girls shopping trip. Location was convenient to most all locations.
Stayed in October 2023
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Reviewed: October 23, 2023
Lisa
United States of America5 Reviews6.0“Stayed there for wedding”- • Travelers with friends
- • Queen Room with Two Queen Beds
- • Stayed 2 nights
- • Submitted from a mobile device
Bed was ok for comfort .. wish had a table to place games on .. breakfast was just ok .. for price we paid for 2 people
Close to Place for a wedding
Stayed in October 2023
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Reviewed: October 14, 2023
Wendy
United States of America2 Reviews6.0Pleasant- • Leisure trip
- • Couple
- • Queen Room with Two Queen Beds
- • Stayed 1 night
- • Submitted from a mobile device
Too expensive for the hotel. Very basic, dated and thin walls
Location
Stayed in October 2023
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Reviewed: October 2, 2023
Tracy
United States of America15 Reviews2 helpful votes8.0Very Good- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds
- • Stayed 1 night
- • Submitted from a mobile device
Staff wasn't that helpful at check in. I had to find the elevators and room on my own. Also, to use a crib cost an extra $40 so I brought my own!
Clean room and nice breakfast!
Stayed in October 2023
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Reviewed: September 29, 2023
Cheryl
Canada1 review7.0“Convenient location to the State Fairgrounds and Amphitheatre. Comfortable but outdated rooms.”- • Leisure trip
- • Group
- • Queen Room with Two Queen Beds
- • Stayed 1 night
- • Submitted from a mobile device
Rooms were a bit outdated but comfortable. Breakfast foods were disappointing.
Proximity to the State Fairgrounds, convenient parking
Stayed in September 2023
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Reviewed: September 28, 2023
Darrell
United States of America34 Reviews7.0Good- • Leisure trip
- • Couple
- • Queen Room with Two Queen Beds
- • Stayed 1 night
- • Submitted from a mobile device
Doing renovations with windows covered a bit outside of town near obviously fairgrounds
Rooms with plenty space
Stayed in September 2023
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Reviewed: September 5, 2023
Jeanette
United States of America28 Reviews1 helpful vote8.0“Liked for location even though was over 300$”- • Leisure trip
- • Couple
- • Queen Room with Two Queen Beds
- • Stayed 1 night
- • Submitted from a mobile device
Price hike due to state fair
Close to fair grounds
Stayed in September 2023
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