4038 Highway 127 North Crossville, Crossville, TN 38571, United States of America
#12 of 13 hotels in Crossville
Guests' ChoiceBased on 606 hotel reviews
6.8Cleanliness
7.4
Comfort
7.4
Location
7.9
Facilities
7.1
Staff
7.9
Value for money
7.1
Free WiFi
7.3
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 16, 2024
William
United States of AmericaBathroom small
Stayed in March 2024
Reviewed: April 16, 2024
Dietz
United States of AmericaSmell in Hall like dogs. Rm had chair fixed with duck tape + raveling apart.
Quie t out of way place. Service
Stayed in April 2024
Reviewed: April 11, 2024
Kerrie
United States of AmericaThe head manager was so kind; parking was great; location was wonderful.
Stayed in April 2024
Reviewed: March 12, 2024
Lillian
United States of AmericaThe smell of the first room.
Overall for a quick stay it wasn’t terrible. But our first room smelled like strong cat pee, we got moved and it was much better.
Stayed in March 2024
Reviewed: March 10, 2024
Crouch
United States of AmericaHad an issue a couple times with the card reader to a couple rooms The owners had to reprogram the key card a couple times
It’s one of the best Hotels in the area Really enjoyed the indoor pool and hot tub The owners were very nice and tentative The free breakfast was great
Stayed in March 2024
Reviewed: February 27, 2024
Kimberly
United States of AmericaSome rooms aren't as nice as others but you're still charged the same
Pool and hot tub and pool comfy beds
Stayed in January 2024
Reviewed: February 23, 2024
Marsha
United States of AmericaBreakfast could be better..
Always love the hot tub and indoor pool.
Stayed in February 2024
Reviewed: February 20, 2024
Rachel
United States of AmericaBreakfast that was included was not good.
Clean, not packed, kids loved the pool and hot tub.
Stayed in February 2024
Reviewed: February 13, 2024
Marsha
United States of AmericaThe hot tub area needed cleaning. But was taken care of when we told them.
The breakfast was good. Always love the bagels and cream cheese.
Stayed in February 2024
Reviewed: December 29, 2023
Jessica
United States of AmericaGood location! We came to check out the Bucee's & it's right down the road. Great proximity to restaurants!
Stayed in December 2023
Reviewed: December 3, 2023
Rory
United States of AmericaThere was a noisey air purifier? In our room. And it had a light on that filter needed to be cleaned
Spacious room Beds were comfortable
Stayed in November 2023
Reviewed: November 1, 2023
Robin
United States of AmericaLack of parking. Returning from play and could not find a place to park. Trucks w/trailers were paralleled parked across 5 spaces. They need to fix that problem.
Location was accessible to my needs.
Stayed in October 2023
Reviewed: October 16, 2023
Randall
United States of AmericaLocation
Stayed in October 2023
Reviewed: September 16, 2023
Randy
United States of AmericaRAGWEED ALL AROUND PROPERTY ,SINUS PROBLEMS GOT BAD!!!!!!!
BREAKFAST WAS JUST FIND, MY WIFE WANTED SOME FRUIT BUT THATS OK! LOCATION OK
Stayed in September 2023
Reviewed: September 5, 2023
Carter
United States of AmericaN/a
The owners have always been wonderful
Stayed in September 2023
Reviewed: August 29, 2023
Gary
United States of Americanothing
most of time liked the way they helped
Stayed in August 2023
Reviewed: August 7, 2023
Lacinda
United States of AmericaPrice
Location. Pool and hot tub were clean.
Stayed in August 2023
Reviewed: August 6, 2023
Ginger
United States of AmericaMy friend left her swimsuit and they want to charge her 25$ plus shipping to send it to her
Stayed in August 2023
Reviewed: July 24, 2023
Tavette
United States of AmericaBed could be cleaner
Always friendly
Stayed in July 2023
Reviewed: July 23, 2023
Bruce
United States of AmericaNon-smoking room smelled of smoke.
Good location as we were passing through on I-40. Rooms were clean but smelled of cigarette smoke even though it was supposed to be a non-smoking room
Stayed in July 2023
Reviewed: July 16, 2023
Robin
United States of AmericaWe weren’t happy with the breakfast. But that being said at least it was something.
The property was very convenient to all the things we were there for
Stayed in July 2023
Reviewed: July 5, 2023
Alicia
United States of Americaalways smells musty
Location
Stayed in June 2023
Reviewed: June 27, 2023
Dawn
United States of AmericaOut dated but they were doing construction p
Location
Stayed in June 2023
Reviewed: June 20, 2023
Angela
United States of AmericaThere was a kinda mildew smell in the hallway at the end where I stayed on the bottom floor.
The breakfast was great. We had eggs, gravy biscuits, sausage links and waffles. Much more to choose from. Location is private so that's nice.
Stayed in June 2023
Węgorzewo, Poland
Hoppegarten, Germany
Venice, Italy
Tulsa, USA
Florence, USA
Lecce, Italy
Corsanico-Bargecchia, Italy
Altdorf, Switzerland
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content