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Reviews of AmericInn by Wyndham Des Moines Airport This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

1920 Hackley Avenue, Des Moines, IA 50315, United States of America

#31 of 42 hotels in Des Moines

Guests' Choice

Review Score

Based on 447 hotel reviews

7.2

Score breakdown

  • Cleanliness

    7.7

  • Comfort

    7.7

  • Location

    8.2

  • Facilities

    7.3

  • Staff

    8.4

  • Value for money

    7.6

  • Free WiFi

    8.3

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 21, 2024

    8.0
    I thought I selected 2 adults and 2 kids. But just did 2 adults so kids slept on floor.
    • Leisure trip
    • Family with young children
    • Queen Room - Mobility Access/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    It was good. Alot to pick from.

    Stayed in April 2024

  • Reviewed: April 11, 2024

    7.0
    Glad we were only there for the night. Sorry
    • Leisure trip
    • Family with young children
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Noisy airport, early morning trash pick up, loud stomping neighbors above. Older unit.,

    Not really sure

    Stayed in April 2024

  • Reviewed: March 26, 2024

    8.0
    Great accommodation and tasty breakfast for a quick weekend get away.
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Mattress was so so. Our backs hurt both mornings. Key worked Intermittently at exterior doors. Another guest told us that was normal. There’s definitely some cosmetic things that could be repaired / improved but it really was a good stay.

    Megan was very pleasant and helpful when we checked in. She wa multi- tasking answering the phone and working to get us our room timely. She was great!! Two ladies that were cleaning rooms upstairs were very nice and smiled and greeted us each time we passed by. Hotel was much cleaner and breakfast was very good, nice variety. Overall we were very pleased with the accommodation. Excellent price point!! We were really surprised noise was minimal at night which was nice.

    Stayed in March 2024

  • Reviewed: March 17, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    I booked online and was getting a 1 queen bed and was told at the desk there wasn't none available but online they had 1 available so I had to get 2queen beds and paid a little more for something I didn't need. The toilet seat was loose also.

    The bed was comfortable and they serve breakfast in the morning.

    Stayed in March 2024

  • Reviewed: February 5, 2024

    7.0
    Stayed here to catch flight out of DSM n got snowed in for 2nd day.
    • Solo traveler
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Price of food in vending machines because I couldn’t go out for food due to snow storm

    Was pet friendly

    Stayed in January 2024

  • Reviewed: January 1, 2024

    8.0
    Thank you for having a clean place to stay.
    • Leisure trip
    • Couple
    • Deluxe Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Clean

    Stayed in December 2023

  • Reviewed: September 22, 2023

    6.0
    It was nice, but was very upset that I had to figure out the plug-in and find out how to get the fridge raider to work
    • Solo traveler
    • King Suite with Spa Bath
    • Stayed 2 nights
    • Submitted from a mobile device

    Had problems with a few of your outlets in my room

    Quiet and was not bothered by other people 

    Stayed in September 2023

  • Reviewed: September 15, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Superior Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    That it didn’t have an elevator

    Stayed in August 2023

  • Reviewed: September 12, 2023

    8.0
    Comfortable
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The carpets in the stairs were starting to look shabby.

    Breakfast was good, the rooms were clean and the mattress was firm.

    Stayed in August 2023

  • Reviewed: August 16, 2023

    6.0
    Pleasant
    • Leisure trip
    • Solo traveler
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    No elevator

    Ease of check in

    Stayed in July 2023

  • Reviewed: August 14, 2023

    6.0
    More than I bargained for
    • Business trip
    • Family with young children
    • Deluxe Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    When I first checked in I got a different room due the bathroom of the room they gave me stunk like someone just smoked marijuana. The next room I was put in was very very damp the whole time. The carpet was wet everything I had in there Got damp from just sitting in the room. They had signs up stating if you smoked in your room you would be kicked out and not refunded. Funny how my room smell like pot the first day. The second day the smell of pot was all along the hallway around 1pm.

    It was the only place with rooms in town when I booked

    Stayed in August 2023

  • Reviewed: August 8, 2023

    7.0
    Not bad, not great
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Room was humid even with the air conditioner running. The fridge in the room didnt work.

    Staff was kind and helpful

    Stayed in August 2023

  • Reviewed: August 2, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Superior Queen Room - Non-Smoking
    • Stayed 1 night

    The pool area so hot and water so cold. Need to exhaust some heat out so that people sitting and watching their kids do not dye from heat or sweat to death.

    Stayed in July 2023

  • Reviewed: July 4, 2023

    6.0
    No elevator, 6-person rooms on 2nd floor
    • Family with young children
    • Superior Queen Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    There is no elevator - despite all the "accessible" notes about the hotel on the website. The only rooms for a family of 6 are above the 1st floor. We did not know there was no elevator & had no reason to assume such. We have a paralyzed son; my husband had to carry him and then his wheelchair up & down the stairs. And of course luggage for 6 people (2 adults, 4 children). The room was also only stocked for 3 people: 3 towels, 3 wash cloths, etc, despite it being booked for 6 people. No hot tub at pool. Fridge was leaking & sitting on rotting cabinet.

    The staff were all very friendly & helpful. They happily gave us more towels, pillows, etc. They also were kindly appologetic about the hotel not having an elevator for our son as well as about having no adjoining rooms existing as an alternative nor rooms for 6 on the 1st floor. The indoor pool was nice. The hot breakfasts were wonderful!

    Stayed in July 2023

  • Reviewed: July 2, 2023

    6.0
    Pleasant
    • Business trip
    • Solo traveler
    • Deluxe Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    No stairs

    Stayed in June 2023

  • Reviewed: June 24, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Parking seemed a bit limited and the continental breakfast could have been a bit better, but neither was bad by any means.

    The room was very comfortable and the amenities were much nicer than expected.

    Stayed in June 2023

  • Reviewed: June 4, 2023

    8.0
    Nice. Made our trip easier because of the shuttle to airport and the extended parking.
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Convenient for traveling. Staff was nice and friendly.

    Stayed in June 2023

  • Reviewed: April 22, 2023

    7.0
    Decent airport motel.
    • Leisure trip
    • Family with young children
    • Deluxe Queen Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Having housekeeping knock on our door at 8:30 when our delayed flight didn't allow us to check in until 5 a.m. - yes we should've thought to put the sign out but housekeeping shouldn't knock on occupied room doors that early.

    Hotel has been greatly improved in recent years, updated and more pleasant.

    Stayed in April 2023

  • Reviewed: April 15, 2023

    7.0
    All in all our stay was pretty good.
    • Leisure trip
    • Family with young children
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    we found a hypodermic needle still with a substance in it. window had ripped screen and no lock on window. Dirty towel in bathroom on floor.

    easily accessible. great price. good breakfast. WONDERFUL staff.

    Stayed in March 2023

  • Reviewed: April 13, 2023

    8.0
    It was a good location to the airport.
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast was good. There were good choices.

    Stayed in April 2023

  • Reviewed: January 10, 2023

    8.0
    Very Good
    • Business trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    location

    Stayed in December 2022

  • Reviewed: December 5, 2022

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The shower was mess up

    They showed great appreciation and was realky friendly

    Stayed in December 2022

  • Reviewed: November 11, 2022

    6.0
    Great Location, needs updating.
    • Family with young children
    • Deluxe Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    the carpet was shaggy. The property needs renovation and updating. The bed and pillows were hard which made for uncomfortable sleeping conditions. Also… free breakfast is advertised as a perk, however, breakfast was not available early enough for us to have before heading to the airport at 5am.

    4 minutes from the airport.

    Stayed in November 2022

  • Reviewed: October 12, 2022

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Not sure house keeping was on the ball. Room was clean but items from previous customer were still in room.

    Hotel was very inviting, staff was very helpful.

    Stayed in October 2022

Showing 1 - 25

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