Skip to main content
  1. Hotel reviews homepage
  2. USA hotel reviews
  3. Georgia hotel reviews
  4. Augusta hotel reviews
  5. Reviews of Holiday Inn Express Augusta Downtown, an IHG Hotel

Reviews of Holiday Inn Express Augusta Downtown, an IHG Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

444 Broad Street, Augusta, GA 30901, United States of America

#20 of 80 hotels in Augusta

Guests' Choice

Review Score

Based on 392 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.7

  • Location

    8.5

  • Facilities

    8.4

  • Staff

    8.9

  • Value for money

    8.2

  • Free WiFi

    8.2

Verified guest reviews from real Bookers

Real Bookers. Real stays. Real opinions.

Read more– opens a dialog box
Write a Review

Showing 1 - 25

  • Reviewed: March 16, 2024

    8.0
    We will stay here again.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    The only downside was quite a bit of noise from the room above us. Maybe it is not the best sound proofing, or maybe we had very loud and early risers above us.

    Staff were very professional and friendly. Breakfast was good, the area was well cleaned and food was kept refilled and hot.

    Stayed in March 2024

  • Reviewed: March 13, 2024

    9.0
    A comfortable room close to my desired visit destination.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 2 nights

    Room was very clean sdtaff were friendly and efficient

    Stayed in March 2024

  • Reviewed: March 10, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    Excellent team at the front desk, and great breakfast.

    Stayed in March 2024

  • Reviewed: February 27, 2024

    9.0
    Everything about this stay was awesome.
    • Leisure trip
    • Group
    • King Room
    • Stayed 2 nights

    NA

    Staff was friendly, rooms were clean and breakfast was good.

    Stayed in February 2024

  • Reviewed: February 12, 2024

    8.0
    ROOM IS PERFECT FOR ONE PERSON
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 2 nights

    The room was small. Perfect for one person but would be crowded with two or more guests. Didn't like that there wasn't a closet door. There was no iron in the room even though there was an ironing board.

    Breakfast was great, staff was very helpful. Variety of hot and cold foods, cereal, sausage (pork and turkey), biscuits, fruit, eggs and drinks (orange/apple juice, milk, coffee and water). Bathroom was huge, sink was small.

    Stayed in February 2024

  • Reviewed: January 5, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Cold night. No blankets.

    Stayed in January 2024

  • Reviewed: January 4, 2024

    8.0
    Great downtown hotel. Great value
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    Great location, Great staff.

    Stayed in October 2023

  • Reviewed: December 20, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room - Disability Access
    • Stayed 1 night
    • Submitted from a mobile device

    Location was everything

    Stayed in November 2023

  • Reviewed: November 18, 2023

    8.0
    Ideal cost effective place for short visit to Augusta
    • Leisure trip
    • Travelers with friends
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing really

    Great central location

    Stayed in October 2023

  • Reviewed: November 6, 2023

    8.0
    Affordable, safe and nice! Have stayed here 3 times already.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    1. Elevator had spilled coke on floor. There was a caution ⚠️ slip sign in Elevator but the spill and the Elevator was NEVER mopped or spill cleaned for the entire weekend. Spent the whole weekend using the same Elevator (due to lack of Elevator options) walking around, and toting luggage around the spills in the Elevator trying not to slip, or stain and damage my shoes and luggage. It felt as if the Elevators only get mopped at certain days or times (after cleaning the rooms) when the maids are on duty. Eventually the spilled coke dried up, then the Elevator floor just looked dirty. I know and expected them to be better than that.

    1.Most of staff has a great personality, friendly and accommodating, even the breakfast cook/server and some of the maids who speak English. 2. Ease of navigating the property yet, secured with key card at every entry/exit for safety. 3. Secured gate parking lot for guest only. 4. Nice decent sized pool area, fire pit area, and nice designated smoking area. 5. Although on opposite end of Broad St downtown Augusta, GA, still able to walk Broad St and visit the restaurants and bars for a good time! It's affordable and nice, just have to walk a few more blocks than the more expensive hotels that are closer to the downtown action or nightlife.

    Stayed in November 2023

  • Reviewed: October 29, 2023

    7.0
    Everything was good except my beds seemed hard and the hot water ran out
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The staff

    Employees were very nice and respectful

    Stayed in October 2023

  • Reviewed: October 26, 2023

    7.0
    It was good. Hope to come back.
    • Leisure trip
    • Family with young children
    • King Room - Disability Access
    • Stayed 2 nights
    • Submitted from a mobile device

    The breakfast could have been a little more tasty. Need shower caps in the bathroom.

    The bed was very cimfortable. Good water pressure in the shower

    Stayed in October 2023

  • Reviewed: October 13, 2023

    8.0
    Good option for Augusta
    • Business trip
    • Solo traveler
    • Standard Room
    • Stayed 1 night
    • Submitted from a mobile device

    There was a fishy smell in the hallway and the bottle pump for body wash in room 311 was not working.

    The lady at the reception Shawntee was very welcoming. Breakfast was a good spread and beds were comfortable.

    Stayed in October 2023

  • Reviewed: September 10, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    One of the bathroom light bulbs was out, so the bathroom was really dark. Part of the carpet was torn up at the threshold to the tile. There was a very sharp piece of metal between the carpet and the tile.

    Great location, friendly staff,

    Stayed in September 2023

  • Reviewed: August 10, 2023

    7.0
    Clean, pleasant
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    The price was a bit high.

    Good hotel but I thought it was priced a bit high. Refrigerator and microwave. Easy walk to the Riverwalk, and we also walked about 3 blocks to the Magnolia Cemetery. Not many nearby restaurants were open on a Sunday. (We drove a few minutes down Broad St. to Mellow Mushroom and had a delicious pizza.) Good breakfast at the hotel: Sausage gravy & biscuits, scrambled eggs, bacon, sausage, pancakes, yogurt, hard boiled eggs, bagels and English muffins with all the fixings, etc. Breakfast room was large enough, bright and airy.

    Stayed in August 2023

  • Reviewed: August 9, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The staff were very helpful when I needed to modify the date of arrival!

    Stayed in August 2023

  • Reviewed: July 27, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room - Disability Access
    • Stayed 2 nights
    • Submitted from a mobile device

    Pool could have been cleaner

    Stayed in July 2023

  • Reviewed: July 19, 2023

    9.0
    A great stay in a beautiful city!
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    There was an excellent selection of options that were well presented and kept stocked. The desk staff was outstanding-- professional in both appearance and service! They made us feel like old friends. Their restaurant recommendations were excellent.

    Stayed in June 2023

  • Reviewed: June 11, 2023

    8.0
    Overall it was great
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Excellent staff

    Stayed in June 2023

  • Reviewed: May 25, 2023

    7.0
    I would stay here again
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Staff was excellent, breakfast was good. Room was quiet.

    Stayed in May 2023

  • Reviewed: May 8, 2023

    9.0
    I would stay again.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 3 nights

    The parking. It was people that working in the area that took up 2 parks that would be close to the door. They even had people that was parking on the grass.

    They gave me a room exactly where I asked. The room was nice and spacious. The bathroom was clean. The breakfast was good with a variety of things to choose from.

    Stayed in May 2023

  • Reviewed: May 8, 2023

    9.0
    Love the location for walking to a few areas. Comfortable bed. Front desk staff nice and helpful.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    It was rather warm in the hallways, but the rooms were nice and cool. I noticed their fruit water in the lobby was available and looked inviting, except when I came down the next morning, it was still there from the night before. Not very inviting.

    Breakfast was good. Except we arrived there at 8:00am and there was no coffee. There was no body around to refill it. i looked for the men and they were outside. So I went in the kitchen and got more coffee.

    Stayed in May 2023

  • Reviewed: May 3, 2023

    7.0
    Good
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Good for a stopover in Augusta.

    Stayed in May 2023

  • Reviewed: March 15, 2023

    9.0
    Excellent
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    everyone was nice

    Stayed in January 2023

Showing 1 - 25

We Price Match
We Price Match
Low rates • No booking fees • Find something cheaper? We'll refund the difference!

Guests also reviewed these properties: