2171 Gordon Highway, Augusta, GA 30909, United States of America
#17 of 80 hotels in Augusta
Guests' ChoiceBased on 124 hotel reviews
8.3Cleanliness
8.8
Comfort
8.9
Location
8.8
Facilities
8.8
Staff
8.9
Value for money
8.4
Free WiFi
9.4
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
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End of dialog contentReviewed: April 6, 2024
Evans
United States of AmericaAC was not working properly, and the towel was not working properly.
Serve was great.
Stayed in April 2024
Reviewed: October 12, 2023
Anthony
United States of AmericaNothing to tell
It was all good
Stayed in September 2023
Reviewed: September 27, 2023
Tanksley
United States of AmericaI needed a handicap accessible room, the bathroom was large but trying to get in the tub to take a shower was horrible and the water temperature was luke water at best...,
Your Staff is top notch..Chyna the perfect hostess, she was friendly and professional, helpful and thoughtful. Your housekeeper staff ( so sorry I don't remember their names) quickly took care of my situation with my bed linens and I truly appreciated the help and the " it's my pleasure,and apologize for the mishap" attitude, they're the best can thank them enough.
Stayed in September 2023
Reviewed: August 17, 2023
Diane
United States of AmericaAlthough the the breakfast was complementary, the hot breakfast items in the menu could be better. The potatoes were uncooked and the hot meat (some type of hot dog) could be replaced for a more appealing meat breakfast.
The two employees at the front desk that were working the night of our arrival (evening of August 12th early morning/ August 13th were Excellent!! They offered us a very warm welcome that evening and went out of their way assisting us with our reservation that was not booked correctly. Employees like the two working at the front desk that evening made our stay at the Hampton Inn much better.
Stayed in August 2023
Reviewed: August 1, 2023
Kevin
United States of Americathe pool was closed in the middle of summer, there was no shampoo or conditioner in the bottles in the shower, and there was a $100 incidental charge although I didn’t see anything on the property that I could purchase.
it was in a good location easy to get back on the highway
Stayed in July 2023
Reviewed: June 29, 2023
Kathy-lee
United States of AmericaThe back parking lot had pools of flowing water and so it had a lot of knats back there . The water looked dirty, like sewage water.
Clean bedrooms, beds very very comfortable
Stayed in June 2023
Reviewed: February 19, 2023
Michelle
United States of AmericaFriendly staff, clean facility. Awesome breakfast
Stayed in February 2023
Reviewed: February 6, 2023
Hershel
United States of AmericaNeeds some upgrades, such windows covering and lighting for a more brightness than darkness which is depressing when stay over 4 or more days.
breakfast Greak
Stayed in February 2023
Reviewed: November 29, 2022
Mamie
United States of American/a
it was quite and the location
Stayed in November 2022
Reviewed: November 23, 2022
Anna
United States of Americanothing! I would highly recommend this property.
staff was friendly, the breakfast was great, and the rooms were clean and comfortable.
Stayed in November 2022
Reviewed: November 7, 2022
Alison
United States of Americamattresses
location, and grits for breakfast!!!
Stayed in November 2022
Reviewed: September 27, 2022
Kelly
United States of Americathe hot tub was closed
It was really clean and really quiet. one of the best hotel stays we have ever had.
Stayed in September 2022
Reviewed: August 28, 2022
Hesselberg
United States of AmericaNo restaurant close by and it seemed far away from anything.
It was ok.
Stayed in August 2022
Reviewed: July 12, 2022
Cindy
United States of AmericaThe pool was not open and it was 4th of July weekend. The breakfast was not up to par for the hotel chain, very little to choose from.
The staff was very friendly and the hotel in general was clean.
Stayed in July 2022
Reviewed: June 30, 2022
Marc
United States of AmericaEverything was delicious
The staff was very helpful and friendly.
Stayed in June 2022
Reviewed: March 20, 2022
Shelia
United States of AmericaThe noice from the maintenance room
The cleanliness of the rooms..The staff was very nice!!
Stayed in March 2022
Reviewed: March 7, 2022
Elizabeth
United States of AmericaFelt like it could use a little updating.
Friendly staff, clean, decent breakfast considering Covid.
Stayed in December 2021
Reviewed: February 21, 2022
Billy
United States of AmericaBreakfast area was good. Didn't used wi-fi. Room was clean and fresh.
Stayed in February 2022
Reviewed: January 7, 2022
Jeanette
United States of AmericaThe people at the desk weren't professional. The weekend I was there, there were national guard there for some training and the desk people were interacting with some of them, in a chatty familiar laughing way. They were sitting in the lobby around the desk just having conversations like friends do. Some of the men who should have been at the desk were in the lobby and dressed with just tee shirts and not professional. They were on their phones and I had to ask them if they worked there there because they seemed more like someone who had a room there and just hanging out in the lobby watching TV. I don't expect that they have to be at the desk all the time, but other hotels if they are not at the desk, they usually are in a room behind the desk and come out when you are there. I don't expect for them to be in the lobby on their phones or watching TV. They didn't seem very attentive to their people staying there.
The room was good. Adequate size, clean but a little outdated.
Stayed in December 2021
Reviewed: July 24, 2021
Aqeel
United States of AmericaThe vending. They didn’t except credit cards
You need a grocery in the lobby. Vending was a total inconvenience
Stayed in June 2021
Reviewed: June 1, 2021
Tracy
United States of AmericaAbsolutely nothing
It’s kept ice and clean. Staff members are excellent!
Stayed in June 2021
Reviewed: May 31, 2021
Rachael
United States of AmericaIt's better to book with them directly. I had to wait 1hr to get settled in the hotel because they had no record the payment was submitted.
The staff was very nice . The room was clean
Stayed in May 2021
Reviewed: April 11, 2024
Tonya
United States of AmericaNothing
The staff was nice
Stayed in March 2024
Reviewed: March 29, 2024
Jonathon
United States of AmericaVery clean, friendly staff and just an all around good experience when traveling.
Stayed in March 2024
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