Very fair spread of breakfast food. The eating room was very clean.

Stayed in May 2024

Good place to stay for the weary traveler. Very quiet. The window faced the pool area, which I thought would be bad, but it kept the highway noise out. When I checked-in, the front desk attendant was nice enough to give me two bottles of water after asking if there was water available. I really appreciated it.

Stayed in May 2024

There was no hairdryer in the room, the breakfast was ok but a bit strange: I couldn't find any ketchup)

It was clean, the stuff was friendly

Stayed in April 2024

I don't understand why you charge for dogs and not for kids. I have seen kids do more damage than dogs. Charge to much for pets. Also the grounds need more attention. Trash and cigarette butts all over the grounds.

Was a good place to stay. Staff was pleasant. Room was clean. Bed was comfortable.

Stayed in February 2024

Pool area was cold and pool was not warm. The breakfast was lacking a bit but waffle maker was good. Our suite had no lamp in the bedroom! Only one small wall light.

Staff at check in was very friendly and helpful. Suggested food locations and stuff to do.

Stayed in February 2024

The facilities were pretty old and dated. The bathroom was very tight quarters. You literally had to straddle the toilet in order to open the bathroom door. Our room telephone did not work. I tried to phone the front desk on day 2 of 4 to get some pillows and couldn't get a dial tone. Informed the front desk, but at day 4 checkout, still no phone. I asked the front desk to give my 18 year old son a key when he arrived to join our room, in case we happened to be out. The desk attendant said, no problem, I'll leave a note for the next person as she wrote down his name. Only to get a call from my son when he arrived because the current desk attendant would not give him a key, so I had to physically go to the front desk again so he could get a key. Also, I know the hotel is only 2 floors, but it was very cumbersome to pack our luggage up and down the stairs

The bed was comfortable and the room was mostly clean. There was a fair amount of trash and filth under the couch/sofa bed, including a lighter. Breakfast was good enough to save us from having to eat out every morning. Kitchen/breakfast area was kept very clean and orderly. Maybe I expect too much for the reasonable price.

Stayed in February 2024

TV and phone didn’t work in several rooms, and one room had a bad odor in it.

The clerk was willing to do anything to make it right.

Stayed in January 2024

Even though the front desk clerk was friendly. I didn't like all the questions being asked why I was there. I didn't like being given a room that had bed, bugs, popcorn and other identified item in the bed. Clearly the bed hadn't been made up. Clearly the sheets had not been changed. So that made me feel like the room hadn't been really clean. But the front desk night attended did exchanges out to another room that was clean. And she was more friendly

The help that I got to resolve the issue that I had with the first room that we made reservations for.

Stayed in December 2023

NA

Breakfast was very good and service was excellent! Simplicity was perfect!

Stayed in December 2023

Pool wasn't heated

Gym room and very friendly desk staff

Stayed in November 2023

All good!

Good location, clean, good staff. I submitted a review saying that we had been charged again a couple of days later and it rather spoiled the stay… having just messaged directly through Booking.com the hotel responded with in a few mins to say they had rectified the situation, sincerely apologising… top marks to AmericInn at Des Moines 😁

Stayed in October 2023

My shower was nearly impossible to turn on. Thought I was going to pull the handle out of the wall to get it turned on. Also, the sink hot/cold is reverse of standard. Was surprised when i wanted a cold drink of water and it was warm.... Hot is always to the left and cold to the right, yes it's marked appropriately but when it's dark, you don't see that. Breakfast is scheduled 6-10. The first morning, I had somewhere I had to be early. Went to Breakfast area at 6 and only thing available was the biscuits and gravy. Eggs were out but no serving spoom, waffle machine wasn't on or even plugged in, and no meat option was out. I know I was there right at 6 so I would understand if like a few final things need put out like serving utensils but to have key items not even available was disappointing.

Clean, cheap, fair value

Stayed in September 2023

Breakfast was lacking. Hotel tired looking.

Room was clean, pillows comfy, beds adequate.

Stayed in September 2023

Room and hallway smelled a bit musty.

Stayed in August 2023

No Elevator- carrying luggage up to the second level wasn’t too much fun after 12 hours of driving.

Very updated and a great price for large comfortable rooms! Loved the staff!

Stayed in August 2023

NO elevator, if you don't have elevator tell us and then offer us a 1st floor room. We're senior citizens who don't appreciate having to drag luggage up stairs.

Mediocre breakfast

Stayed in August 2023

Waffle mix was watery, limited breakfast, Parking lot has Gigantic Potholes you barley can dodge. Toilet wasn't bolted to the floor correctly and flushing power sucks.

Location is great, adjacent to the Hwy. Rooms were clean ,Staff was friendly. No problem getting towels or things you needed. Stayed one week for the Junior Olympics.

Stayed in August 2023

Bathrooms are too old and not towels in there.

Breakfast

Stayed in August 2023

Pool had too many kids in it when I wanted to swim

Big room nice area good location near everything...nice size pool but busy

Stayed in July 2023

Very friendly staff. Room was small but clean, and had everything I needed. Great value.

Stayed in June 2023

Clean and pleasant, small room but serviceable for two people. Bed was very comfortable! Higher end bedding was a bonus. This was our first stay at Americinn; we will definitely choose them again.

Stayed in June 2023

room shared wall with gym and looked out over enclosed pool. not very private and very loud.

close to interstate.

Stayed in May 2023

One of the 3 days there were no eggs or sausage, another day no cream for the coffee and no plates only bowls. The beds were hard. Felt like it was a bit run down.

It was adequate.

Stayed in May 2023

The Key Card System. Sometimes my room did not get made or totally cleaned, that sucked too.

I am a weekly customer, under contract for providing consulting services to a firm located in Johnston. The Key Card System at this facility sucks. My Key Cards have become inactive at least weekly. This is hugely inconvenient.

Stayed in March 2023