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  5. Reviews of Inn on Randolph

Reviews of Inn on Randolph This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

411 Randolph St, Napa, CA 94559 , United States of America

#18 of 20 B&Bs and inns in Napa

Guests' Choice

Review Score

Based on 39 hotel reviews

8.7

Score breakdown

  • Cleanliness

    9.4

  • Comfort

    9.5

  • Location

    9.1

  • Facilities

    8.9

  • Staff

    8.6

  • Value for money

    7.8

  • Free WiFi

    5.0

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 3, 2024

    10
    Very pleasant
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Quite pricey. Less than robust shower

    Terrific

    Stayed in April 2024

  • Reviewed: April 29, 2024

    10
    They have supercharge, excellent breakfast and an amazing quiet sitting area outside.
    • Leisure trip
    • Couple
    • One-Bedroom Cottage
    • Stayed 1 night
    • Submitted from a mobile device

    Excellent little bed and breakfast. Very close to downtown and very quaint and quiet and peaceful.

    Stayed in April 2024

  • Reviewed: April 23, 2024

    10
    It was a lovely experience, and we would definitely stay at the Inn again.
    • Leisure trip
    • Family with young children
    • One-Bedroom Cottage
    • Stayed 2 nights

    Communications take some getting used to. You do need to leave a voice message, or write an email. The staff always got back to me. I found them quite helpful once we connected. Wi-Fi was very, very slow, but perhaps it was just the room we were in. It's nice to have a TV, but it was on an impractical wall made it unusable which was very disappointing. Offering non-gluten free options may be desirable for some if you could also avoid contamination for those who have severe allergies.

    The location was perfect for us which is why we chose the Inn. It was nice and quiet and the grounds were beautiful. The cottages are a bit roomier and have a few more amenities which makes them particularly nice. The King room upstairs was very comfortable though you do need to walk up quite a few steps. Complimentary wine, filtered water, and a small refrigerator are a nice addition. The common area courtyard is nice to relax in or have a light meal while enjoying the lovely gardens. Breakfast is served around 8:00-8:30 and is gluten free. The staff was very polite and helpful.

    Stayed in April 2024

  • Reviewed: April 11, 2024

    10
    Such a beautiful room and great location.
    • Leisure trip
    • Couple
    • One-Bedroom Cottage
    • Stayed 2 nights

    We loved the location and how close it was to downtown. We could walk from our room. Loved the breakfast and how it was brought to our room.

    Stayed in April 2024

  • Reviewed: November 30, 2023

    10
    Exceptional
    • Leisure trip
    • Group
    • King Room
    • Stayed 1 night

    I wasn't a fan of the check in process, I found it confusing to find in the email sent. It could have been more simple. We even had a situation that we had to call the owners late at night because the doors were locked.

    Loved the breakfast, it was delicious. The location was perfect and near the downtown area.

    Stayed in October 2023

  • Reviewed: October 22, 2023

    10
    The staff make you feel so welcome
    • Leisure trip
    • Couple
    • One-Bedroom Cottage
    • Stayed 5 nights
    • Submitted from a mobile device

    The location was in a residential neighborhood which was surprisingly loud at times, but still not far from downtown.

    The staff, especially the chef that made the most amazing breakfasts every morning, were incredible. So friendly and helpful. We cannot say enough wonderful things about all of them. They made our trip so much better. Offered great suggestions on things to see and do. We would absolutely recommend this inn.

    Stayed in October 2023

  • Reviewed: October 20, 2023

    9.0
    Great Stay, Beautiful Property.
    • Leisure trip
    • Couple
    • One-Bedroom Cottage
    • Stayed 1 night

    Nothing really. Door handle on the room cabin lifted up to open which seemed a bit strange (and tbh I couldn't work it out to start with and I called the reception number and no-one answered). Nothing major.

    Instructions provided pre-arrival were great. Room was spacious, comfortable and very clean. Little extra complimentary touches of wine, etc. were nice.

    Stayed in September 2023

  • Reviewed: September 27, 2023

    10
    The place was in a great location, beautifully furnished, large rooms and very well prepared breakfasts.
    • Leisure trip
    • Group
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Great location. Beautiful rooms well furnished. Breakfast was very good and right on time.

    Stayed in September 2023

  • Reviewed: August 21, 2023

    8.0
    Nice stay! very comfortable room and good breakfast
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Location is good , the grounds are well kept and room was nicely updated.

    Stayed in August 2023

  • Reviewed: June 10, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Lovely property, very relaxing and quiet.

    Stayed in June 2023

  • Reviewed: May 9, 2023

    10
    Favorite Bed & Breakfast!
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing. We liked everything!

    The property is beautiful. The rooms and other spaces are very clean and comfortable. The beds were divine. We enjoyed our morning breakfast and welcome wine/chocolates. We loved our rooms. I’m not a bed & breakfast fan but this place wins as our very favorite. We can’t wait to comeback. Prior to our visit, communication was very good. All around and wonderful stay.

    Stayed in May 2023

  • Reviewed: March 20, 2023

    9.0
    Amazing, lovely Napa cottage
    • Leisure trip
    • Couple
    • One-Bedroom Cottage
    • Stayed 5 nights
    • Submitted from a mobile device

    Breakfast offer (although breakfast was delicious and delivered to your door) could be a bit later as most people maybe don’t want to get up 8-8.30 for breakfast. A later option would be amazing.

    lovely, lovely Inn a 10-mins walk from downtown Napa. the cottage we stayed was exceptional, clean and everything was catered for. Such a cute place, very clean, with all the comforts you need.

    Stayed in March 2023

  • Reviewed: March 7, 2023

    10
    Wonderful!
    • Leisure trip
    • Couple
    • One-Bedroom Cottage
    • Stayed 4 nights

    Breakfast was amazing! Very nice that it was delivered to our room!

    Stayed in March 2023

  • Reviewed: October 22, 2022

    8.0
    Quaint guest house with private cottages near the heart of Napa, perfect base for some wine tasting
    • Leisure trip
    • Travelers with friends
    • One-Bedroom Cottage
    • Stayed 3 nights
    • Submitted from a mobile device

    Communication seemed a tad overkill in advance of arrival. I was asked to share the passports on multiple occasions despite already sending them via booking.com platform. We were given the wrong code to get into the property (luckily they had specified it was the last 4 digits of my mobile number which they had put down wrong) and same for the code for the communal room. No response to my messages regarding this during our stay.

    Great location easy walk to centre of Napa, breakfast delivered to room every morning, bottle of wine and note in the room on arrival was a nice touch! Plenty of fridge space for storing wine, water etc. Well presented rooms. On-site parking, albeit limited.

    Stayed in October 2022

  • Reviewed: September 26, 2022

    10
    This was a trip to celebrate our anniversary with family. Everyone was well satisfied!!
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing

    Cleanliness. Comfortable bed. Size of room. Breakfast. Friendly and courteous staff. Location in town.

    Stayed in September 2022

  • Reviewed: September 22, 2022

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    We had no cleaning service for our entire 3 nights stay

    The location and cleanliness

    Stayed in September 2022

  • Reviewed: September 21, 2022

    10
    Stay here.The staff is friendly. The place is modern yet timeless, clean, and cozy. The food delish!
    • Leisure trip
    • Couple
    • One-Bedroom Cottage
    • Stayed 2 nights

    This is picky but the only thing I can think of to improve. The shower curtain rod was hung really high. Hard to hang a garment to let the wrinkles fall out. I am only 5' 1".

    The breakfast was delicious - savory and healthy. The chef provided a pretty presentation with yummy food. During our 2-night stay we had: spice muffins, chocolate banana brownies, apple chicken sausage, bacon, mushroom risotto, roasted veggies, and eggs over easy and scrambled - all for breakfast. It was filling but not too much.

    Stayed in September 2022

  • Reviewed: September 6, 2022

    10
    10/10 - adorable! Would stay again anytime
    • Leisure trip
    • Couple
    • King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    This location was amazing! Quick and easy walk to downtown Napa! Quiet, clean, and lots of character! The breakfast was amazing! Served to your room daily.

    Stayed in September 2022

  • Reviewed: September 5, 2022

    9.0
    great bed and breakfast
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    none

    very clean, close to everything, easy check in/out, amazing breakfast

    Stayed in September 2022

  • Reviewed: May 31, 2022

    10
    Would stay here again, in a heartbeat.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast was just okay. Presented beautifully, however.

    Very quaint. Renovated beautifully, but still retaining a lot of original charm. Very comfortable bed. Staff was extremely helpful and great with communicating

    Stayed in May 2022

  • Reviewed: April 28, 2024

    7.0
    AirBNB feel - Comfortable cottage accommodation
    • Leisure trip
    • Couple
    • One-Bedroom Cottage
    • Stayed 2 nights
    • Submitted from a mobile device

    Check in and check out process was electronic however were not advised this prior to arriving when we didn’t even get to walk through the front door before being lead to our cottage. Not a friendly welcome. Owner needs to remember that not everyone has access to emails or a phone when travelling from overseas.

    Comfortable cottage with gas fire place. Fantastic gluten free freshly cooked breakfast.

    Stayed in February 2024

  • Reviewed: March 25, 2024

    6.0
    Nice place overall but automated check in and out was extremely confusing, frustrating and very impersonal
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The check in check out was the most frustrating thing I have ever experienced. No one wants to be looking at their phone and figuring out this automated digital impersonal interaction. We did not see the email for checkout until many many hours later. We would rather interact with a human then out phones and all your trickery codes!! Also the sheets smelled like bleach. Good to know it’s clean but it made me feel nauseous smelling bleach while trying to sleep.

    Close to downtown Napa. Room was spacious and clean

    Stayed in March 2024

  • Reviewed: February 24, 2024

    7.0
    There are better less expensive options with a more personal approach in Napa.
    • Leisure trip
    • Couple
    • One-Bedroom Cottage
    • Stayed 2 nights
    • Submitted from a mobile device

    The room was small for a cottage… it’s not really a cottage but half a cottage if that…. Anywhere else it would be just a hotel room. Not welcoming at all , the owner of the property met me at the front door but didn’t welcome me inside , simply wanted to show me how my phone number and email address were wrong ( not the case as these details were correct in booking.com but she was using a different management system ) No hello at all ! Therefore I didn’t receive any check in or check out instructions. The inn lacks warmth and the personal touch as it is basically a Airbnb with rooms with key codes and no staff on site apart from a breakfast cook and cleaners…it is run remotely via emails ( which isn’t good when you are travelling from another country and can’t access your emails ) As per its website It’s supposed to be a small intimate inn , this is not the case.Our front door had a round hole above the key lock … this needs to be fixed asap.All communication is done via email, messages nothing in person apart from the lovely breakfast chef.

    Close to downtown Napa and situated on a lovely street. Comfy bed and welcome bottle of wine.The breakfasts were outstanding! The breakfast chef was very good and we were impressed with the quality of the food.

    Stayed in February 2024

  • Reviewed: February 24, 2023

    3.0
    Want to pay too dollar and REALLY rough it, then the Randolph is for you.
    • Leisure trip
    • Couple
    • One-Bedroom Cottage
    • Stayed 3 nights
    • Submitted from a mobile device

    Management was via phone call-no one on site. TV did not work. Maid service was erratic. BEds were old. Wood on steps to 2nd floor rooms was badly rotted as to be a safety issue.

    Location was excellent and property was charming.

    Stayed in February 2023

Showing 1 - 25

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