The curtain rod in the shower was barely hanging onto the wall, same with the faucet of the tub. One wrong move and everything would have been broken. The courtesy soaps were already used as well, but left in the room as if they were new.

The water slide was great for our son!

Stayed in May 2024

It was very dirty. Hard to tell when the last time the room was vacuumed. The bed mattress was very old, uncomfortable, and it had an odor.

The kids had fun in the pool

Stayed in May 2024

My first room smelt like cat pee and the next room I was given the sink drain was broken…

I liked the hot tub area and it’s very esthetically pleasing

Stayed in April 2024

There was no hair drier. No direction how to program the TV or the heating system.Very good.

It was very good. And the lady in charge was very helpful. The food was good.

Stayed in March 2024

We initially made a reservation and then added a night to it. We spoke about it on the phone when extending, and again with the staff when checking in. The next morning housekeeping came and -told us- we were checking out. We let them know we weren’t. Next a man from the office came down and told us they were fully booked for the coming night so we needed to get out. We again explained the extended reservation. We went to the front desk and cleared it up- ok, no problem. The second morning we received a text letting us know checkout was 11am and TWO stops by housekeeping wanting to know when we were leaving- all before 9:15 am. We were not at all problematic guests, quiet and paying full price, but they sure did want us to leave. So we did- and won’t book there again, which is to bad because the facility itself was very nice.

The pool area was comfortable and clean and the kids had lots of fun. Breakfast was good. Our room was also very clean and comfortable.

Stayed in March 2024

Prices could be a little lower for the quality of the room the price is a little high

I liked the room.

Stayed in March 2024

Pillows weren't fantastic, we had a room with a pull out bed but no additional bedding was provided, there were 2 coat hangers in the room and no additional hooks to hang towels on.

The pool was nice and warm and appeared well maintained.

Stayed in February 2024

Stayed for 3 days. Price increased 3 night by $60. I realize it was weekend but we were there for several days

Great breakfast

Stayed in February 2024

Found an empty bottle and some wrappers from underwear underneath the bed that was not ours. So not impressed with the cleaning.

Breakfast was okay, ran out of waffle mix and syrup and it took awhile to get replenished. Eggs were a bit overcooked.

Stayed in January 2024

The bathroom looked very outdated and the maintenance on it was in need of dyer attention.

The rate was a good deal and the bed was comfortable. The breakfast was really good as well.

Stayed in December 2023

The room was pretty dirty. Smears on the blankets, spills left on the tables, crumbs by bed, burnt out light, hairs in the bath tub, half a roll of toilet paper, hot tub out of order.

Pool was nice except the hot tub, good location

Stayed in December 2023

I didn't care for the over night staff not being helpful when a child family member got sick and couldn't understand what blankets I needed or really try to help in any way.

I loved how welcoming management was.

Stayed in October 2023

The bathroom and room needed to be clean.

The pool was nice.

Stayed in September 2023

More towels in the pool area.

There was a good selection for breakfast. Good protein options, plus things my kids liked too.

Stayed in November 2023

Didn’t have towels in the room. Had to go ask for them. Breakfast eggs were in a tray with aluminum foil. Some small pieces of foil were torn and mixed in with eggs. Desk person was hard to understand, and not very personable.

Bed was comfortable. Breakfast had good choices.

Stayed in November 2023

The room was musty and I’m not sure the air worked. Beds are moderately comfortable but bring your own pillow. The hall on the second floor had a q tip laying in the middle of the floor and a spill stain. Tolerable but I’m not sure I’d book again.

Breakfast was great! The kids did have fun at the water park!

Stayed in October 2023

1) the room we booked wasnt the room we got booked a 2 bed with couch just got 2 beds 2) could hear the people above us all night kids jumping on the bed running around all night 3) the elevators are in a very inconvenient spot

Its a nice clean hotel

Stayed in September 2023

The toilet was somewhat plugged up when we arrived. Went to the desk and got a plunger. After a bit of work got it to flush normal.

Stayed in August 2023

The blankets were very thin. The room could have been cleaner.

The breakfast was very good.

Stayed in July 2023

the stairway had not been vacuumed, carpet was dirty.

the staff at front desk were very courteous and helpful.

Stayed in May 2023

beds and pillows were very uncomfortable

location

Stayed in May 2023

there was no remote to the tv, first room we checked into the bathroom was not clean, sent us to another and it was ok clean. room smelt like

location

Stayed in March 2023

the coffee pot in room 226 was missing a hose so coffee wasn’t made in room, plus there was an old coffee pod setting in it. I really don’t like having to clean the coffee pot before I try to use it, I have to do that at home. the shower was shooting more water out of the faucet rather than the shower head. other than that all was good.

Nice big room. family went to the pool and they really enjoyed that time.

Stayed in December 2022

the rooms could be cleaner the bathroom needs wiping and the carpet should always be vacuumed.

was comfortable and a nice pool.

Stayed in November 2022